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Office-365 Reviews

4.6 Rating 4,801 Reviews

92 %

of reviewers recommend Office-365

Company Reviews

Product Reviews

4.6

Based on 4,801 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Email:

info@office-365.com

Office-365 1 star review on 10th July 2019

Office-365 1 star review on 10th June 2019

Patrick Harney, Massage By Brother Bear

Office-365 1 star review on 2nd June 2019

Office-365 5 star review on 24th May 2019

Kate McFadzean-Ferguson

Office-365 1 star review on 9th December 2018

Office-365 5 star review on 17th October 2016

Daniel McIntosh

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The basic price is OK of course but because the site was so busy I couldn't get on to use the Black Friday offer. As a consequence I had to pay the full whack for my W10. As I said, the price is competitive anyway but if you can't honour offers why make them at all?”

Posted 4 years ago

“I tried to buy some more software last week and the site threw up a forbidden website address and I was wondering if this software was legitimate. Today I see the company has moved from London to Northern Ireland. Is this a Brexit thing? I had to buy from amazon instead. How can I know this software is complying with Microsoft’s policies? Surely I have to use Windows licenses on hardware I sell and then support as an OEM supplier?”

Posted 4 years ago

“One of the product keys didn't work.”

Posted 4 years ago

Hi Joshua, We have a support email and contact form for such cases. Please contact us as we help resolve any problems with the licenses within our 1 year warranty. Regards,

Posted 4 years ago

“Very difficult to install”

Posted 4 years ago

“I recently purchased an office 2013 license which unfortunately didn't work. First time its happened but disappointing to say the least.”

Posted 4 years ago

Hi Adrian, You did not even contact us for help! We have a support email and all orders have a 1 year warranty. If we cannot resolve, we refund the orders. Please reply to our email as writing a bad review without contacting us is not the best way to resolve a problem. Regards,

Posted 4 years ago

“no software key! Tried several times to get reply but nothing ever returned”

Posted 4 years ago

“I was disappointed when purchasing my software - Initially when selecting what I wanted I was offered a 10% discount code. When I came to actually purchasing the item the discount was removed!! I had no one to contact so I had to just continue with the purchase but I wanted to make a complaint as I felt this was extremely unprofessional. Please can you rectify and refund me. Many thanks Ben”

Posted 4 years ago

Hi Ben, Leaving a bad review like this one is not the best way of solving your issue. Coupons are shown upon checkout and confirmed before applying. We have a website contact form, support email and also a contact form via TAWK on all the product sites. We are looking forward to hearing from you to resolve this issue, we will ask you to correct the review once done. Regards,

Posted 4 years ago

“The key given was rejected for activation by Microsoft..”

Posted 4 years ago

Hi Scott, We have contacted you via email too. Please read the instructions for upgrading included with your order. You need to use the dummy key to upgrade from 10 HOME.

Posted 4 years ago

“Not really happy as found out since purchasing Windows 7 to update my laptop from Vista, not only did I lose my email program but also windows is discontinuing windows 7 in January 2020. So Money wasted. Trish Drew”

Posted 4 years ago

“Product was good, aftercare was not so good. Had a problem and after a couple of attempts to help, which didn't work, they just gave up and I heard no more from them! After Software geeks read this review, they did respond and the issue is now sorted.”

Posted 5 years ago

Hi There, Problem has been resolved as stated by the customer via email. Please correct this accordingly when you have some minutes. regards,

Posted 5 years ago

“I sent an email about my disatisfaction and asked for help with an item I bought to make it work properly and I was left with a 10% off coupon instead of something even as small as an explanation”

Posted 5 years ago

“Unfortunately I can’t agree with a lot of reviews for these guys as my experience has not been a good one at all. I certainly wouldn’t buy from them again.”

Posted 5 years ago

“I bought Home and Office 2016 but when I installed it with the Office Key I found that Office 365 had been installed. Somewhat confused I sent an e-mail to the Geeks but no reply. The following day another e-mail and a contact form from the web site were sent. I shave never had a reply from any of these. Later I noticed that BOTH Office 2016 and Office 365 had been installed so I uninstalled 365 and it seems to be OK. If anything goes wrong do not rely on the Geeks to sort it out but good value for the software.”

Posted 5 years ago

Hi there, We replied to your emails, but you do not seem to be getting our answers. We recommended exactly that! Remove all office apps and reinstall. An embedded 365 app is the problem here, which is pretty common. you are giving us a bad review for something that we did not even sell. Regards,

Posted 5 years ago

“The Windows 7 operating system file that I ordered did not load on to my system and therefore was unusable for my purposes. Evidently, the purchase price of the file was "nonrefundable" so I was out of the money for this product.”

Posted 5 years ago

“The software I bought, it didn’t work correctly, and the instructions were not clear how to download and install. I still have the Software download on my email, and I don’t know was it download when I click it or no.”

Posted 5 years ago

“Code never worked. Asked for help and never got a reply.”

Posted 5 years ago

“The Window 7 which Software Geeks sold me is not Genuine and everytime I get a message from microsoft that the windows program code is not an original code.”

Posted 5 years ago

Hi there, Means you never activated the software, you have to do so from control panel --- system and security --- system and change the product key as explained in our instructions, which are sent with your order. Hope you can change this review when you see the problem solved. You can contact us at support@softwaregeeks.co.uk . regards, Jack

Posted 5 years ago

“purchased Windows 7 software - intended to upgrade fromVista. tried to download it - but went into google chrome and nothing else happened - maybe my verson of google chrome is too out of date No telephone help line. No sign of the 'Chat Line' mentioned on web site.”

Posted 5 years ago

“Could not get my purchase to open after download. Tried to get back into the site - access was denied - wrong email- yet I got an acknowledgement by email for my purchase. Wrote to your email address and did not get any response. Very annoyed. £50.00 for nothing.”

Posted 5 years ago

“I paid for a licence for Windows 10 Pro but cant find how to access the licence code??”

Posted 5 years ago

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Office-365 is rated 4.6 based on 4,801 reviews