Snuz Reviews

Name: Snuz
Address: The Green, Stratford-Upon-Avon, Warwickshire
Rating: 3.85

3.9 Rating 362 Reviews

69 %

of reviewers recommend Snuz

3.9

Based on 362 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

0800 145 6536

Location:

The Green,
Stratford-Upon-Avon
Warwickshire
CV37 0JE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought this new mattress for our latest grandchild to fit to an existing Snuz Pod. Quality is every bit as good as the first one. Would certainly recommend”

Helpful Report

(Store) - Posted 2 years ago

“Bought as a gift, so not yet used. Arrived in time stated and in perfect order. Looks great.”

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Posted 2 years ago

“We were looking for a contemporary cot bed that would last a few years and not cost the earth. We found it in Snüz ... stylish, price comparable with a big Scandinavian retailer and has the scope to last for the next several years. We chose walnut, but the range would please every need. It was easy to contact the company and delivery was painless. The only downside was not being able to find a stockist who could show us before we bought. But we bought anyway and are pleased that we did.”

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Posted 2 years ago

“Excellent - fast efficient service and delivery.”

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(Store) - Posted 2 years ago

“Never arrived!!!”

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Posted 2 years ago

“Terrible customer service. Also terrible packaging and on of my pieces came cracked. Another piece doesn’t do as it should. The product it’s self is a 3/5 but the service is so bad it has to be 1/5 overall.”

Helpful Report

Posted 2 years ago

“I ordered and payed next day delivery of 2 things and one of them was delivered wrong! And I needed it urgently...honnestly the saying that crossed my head was...you had ONE job...and you did it poorly Only reason I am giving 2 stars is the lady at the customer service was nice and helpful... Also, ordered again fitted sheets almost a week ago and no sign of them, so just left to wonder when and what will be delivered this time”

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Posted 2 years ago

“The best sleep bags, would never use another brand. They are so worth the price, the nappy chnage feature is so helpful and they fit really well around the neck. I wash them so often and they are still perfect!”

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(Store) - Posted 2 years ago

“Excellent service.great quality items and delivery service also excellent with updates including tracking information 👍”

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(Store) - Posted 2 years ago

“Epic mattress. Had one where we used to live but had to leave it behind. Our 18 month old was ridiculously excited when he saw we’d got another one. He’s slept so much better since we got it again. Thank you!”

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(Store) - Posted 2 years ago

“Perfect in every way !”

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(Store) - Posted 2 years ago

“When I ordered I didn’t get an email just PayPal confirmation. The email then came from another brand name and I guessed it was snuz because it was the same amount. I didn’t get a dispatch email so I wasn’t sure when to expect delivery. The items I bought though I am happy with”

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(Store) - Posted 2 years ago

“Found the site easy to order Really happy with the product”

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(Store) - Posted 2 years ago

“I still haven’t received my Snuzpod studio after 7 weeks. The team from the Baby Show handling the order are rude, sarcastic and unhelpful.”

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Posted 2 years ago

“Very disappointed with delivery and customer service.”

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Posted 2 years ago

“After the first wash, the mattress cover had already developed pilling. I'm dissapointed.”

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Posted 2 years ago

“Great bed and great customer service - special shout out to Demi who was fantastic and really helpful.”

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(Store) - Posted 2 years ago

“Great service! I ordered the snuz pod 2 mattress as I’m having my second child. I was a bit nervous about how long it would take to come and if it would be here in time so I email in and got a reply straight away. The person that I spoke to emailed back saying they would request for the mattress to be dispatched that day and I received it the following day which was great and put my mind at ease that baby would be here before the mattress!”

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(Store) - Posted 2 years ago

“Excellent service, Item arrived on time, even though it was the Easter weekend. Communication on tracking was very good and the Item was as described. Easy to assemble and in excellent condition, would recommend this company.”

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(Store) - Posted 2 years ago

“Was easy to set up mattress looks good the basket is light to carry but firm enough to be safe haven’t used it yet but feels good”

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(Store) - Posted 2 years ago

Snuz is rated 3.9 based on 362 reviews