Excellent service from Snuz. We were in the process of getting prepared to have our second baby and got the snuzpod 4 out of storage from when we had our first. Everything was perfect with the snuzpod and still of the same quality as we first got it. Unfortunately, we were missing the fixings for our snuzpod as we must have misplaced them. A quick google search and I found them on the Snuz.com at really good value. I ordered them on the Friday afternoon and despite saying it would take a few days, they arrived before midday on the Saturday. All fixings were correct and our snuzpod 4 is now ready and waiting for baby number 2. Would definitely not hesitate to purchase from Snuz.com again, it will be my first port of call.