www.Smartphone-Manual.com Reviews

Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.34

4.3 Rating 4,005 Reviews

84 %

of reviewers recommend www.Smartphone-Manual.com

Company Reviews

Metrics

4.3

Based on 4,005 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

www.Smartphone-Manual.com 5 star review on 15th October 2020

Edward

Anonymous

Anonymous // 01/01/2019

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“neat compact informative book suitable for samsung galaxy a13 as required and requested .”

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Posted 2 years ago

“"Lifesaver"!”

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Posted 2 years ago

“EXCELLENT MANUAL WITH CLEAR INSTRUCTIONS. I AM BLIND BUT W WITH THE SPIRAL BINDING IT MAKES IT EASY FOR ME TO PLACE IT ON MY TEXT READER. A MUST -HAVE FOR THOSE STRUGGLING WITH A NEW PHONE.”

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Posted 2 years ago

“Not very concise, incomplete. Just not enough information”

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Posted 2 years ago

The manual ordered is a Samsung manual we have no say in the contents of the manual. It is produced by Samsung and will contain information on how to use the phone.

Posted 2 years ago

“it provides the necessary information to enable me to familiarise myself with my new phone”

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Posted 2 years ago

“Very good.”

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Posted 2 years ago

“It could do with an index to find what you are looking for quickley”

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Posted 2 years ago

“Very quick delivery and good format for portability. I can't comment on content as not needed to refer to it as yet but will need to.”

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Posted 2 years ago

“My Galaxy manua is tons better than my previous one which was for the Nokia 2.4”

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Posted 2 years ago

“The delivery took 21 days instead of 14 days.”

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Posted 2 years ago

I am sorry the manual took a while to reach you. we use Royal Mail and towards the middle of January they suffered a cyber attack. This halted all international mail leaving the UK for a few weeks. As you can imagine there was a back log of mail to process and get through the system once they were up and running again. Unfortunately your order was held up by the back log.

Posted 2 years ago

“very very good”

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Posted 2 years ago

“Very helpful manual, It's much easier to sit and read things you need to know about your phone. I find looking on line is a pain much easier to follow instructions in a book with phone in your other hand.”

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Posted 2 years ago

“Very well-presented manual. Good layout and is easy to read. Very quick postal service. Good value.”

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Posted 2 years ago

“I ordered it on Feb 3 and it just arrived yesterday. (but funds were taken from my account right away). I contacted OTC many times asking for my money back. I was not able to get on the web site because some large advertisement popped up and blocked the page. Also I was unable to use the phone (without a manual) so I returned it. Now I have a manual I can't use. NOT Happy with the transaction and I'd still like my money back.”

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Posted 2 years ago

Hello Please return with a covering letter for a refund.

Posted 2 years ago

“clear, sensible size, durable.”

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Posted 2 years ago

“Was very helpful thank you”

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Posted 2 years ago

“Helpful Manual and efficient customer service. Donald.”

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Posted 2 years ago

“the book is very nicely done, but it does take several weeks to get it.”

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Posted 2 years ago

“Very pleased with the manual, since I am a novice it gave me all the step-by-step instructions I needed to make the different tasks easy to accomplish. Thank you very much B.J.”

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Posted 2 years ago

“I ordered the Manual on January 28th. I am unable to rate the quality and completeness of said, Manual. The problem is that I have not received the Manual. I would truly love to get the Manual so that I can begin using my Cell Phone. This is my first Cell Phone. I have tried tracking my purchase. I was told to expect delivery by February 9, 2023. The last response I received was that the Manual was (supposedly) leaving the UK at 8:16 AM on February 15, 2023. That was a lie! Is there anything you can do to help?”

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Posted 2 years ago

Hello The order was sent via Royal Mail with a tracking number and messages when checking is from Royal mail. Once in the hands of Royal mail we have no control over the delivery or messages sent. I have checked the tracking number and can see the order has been delivered.

Posted 2 years ago

www.Smartphone-Manual.com is rated 4.3 based on 4,005 reviews