www.Smartphone-Manual.com Reviews

Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.34

4.3 Rating 4,005 Reviews

84 %

of reviewers recommend www.Smartphone-Manual.com

Company Reviews

Metrics

4.3

Based on 4,005 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

www.Smartphone-Manual.com 5 star review on 15th October 2020

Edward

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You emailed me saying that you could find the user manual for Alcatel 3025 in your files and you would refund me. So? Yours faithfully J.F.Pym”

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Posted 6 years ago

We will deal with you directly by email on this matter.

Posted 6 years ago

“Print and pictures are too small.”

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Posted 6 years ago

Sorry you found it hard to read. We will re-send at twice the size, at no charge of course. I'm sure this will help.

Posted 6 years ago

“Didn't have any instructions on call forwarding.”

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Posted 6 years ago

Sorry we don't write the manuals, we just print and bind what the manufacturers supply.

Posted 6 years ago

“The manual is very short on detail and seems to assume one knows all about smartphones.”

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Posted 6 years ago

I'm afraid we don't write the manuals. We simply print and bind what is produced by the manufacturers.

Posted 6 years ago

“The "Manual" is actually 2 separate manuals totaling 506 pages covering 13 different IPhones, a bewildering and almost overwhelming array. I have only begun to go through the manuals but already wish they had been reduced in pages and simplified to one particular phone.”

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Posted 6 years ago

The iPhones are basically identical. That is why Apple write the manual for the software rather than individual models. Everything in the 506 pages is relevant to all 13 models.

Posted 6 years ago

“The print was so............small it must be read with a magnifying glass. Very Disappointed!”

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Posted 6 years ago

We will re-supply printed twice the size, at no charge. Sorry you found it hard to read.

Posted 6 years ago

“I have yet to receive the book that I ordered. Where is it?”

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Posted 6 years ago

“Some printing too small/out of focus. Also print quality too light(too faint)”

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Posted 6 years ago

Sorry to hear it was hard to read. We will re-send printed twice the size at no charge tomorrow. I hope this will help.

Posted 6 years ago

“Too advanced for a rank beginner. Need very simple. Directions with more visuals. With newbies, assume nothing. On Mail I don’ know how to delete mail. I just flail about until I manage it & don’ even how I did it.”

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Posted 6 years ago

I'm sorry we don't write the manuals. We just print and bind what is written by the manufacturers.

Posted 6 years ago

“The fact that there is no index makes this manual difficult to use. Its almost impossible to locate a particular use without reading the entire manual. I am surprised that this was omitted.”

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Posted 6 years ago

There is an index on pages 3 and 4 of the manual. If for some reason this was missing please let us know on sales@printed-manual.com and we will re-send immediately.

Posted 6 years ago

“not definitive”

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Posted 6 years ago

Sorry you weren't happy. Please be aware that we don't write the manuals. They are written by the manufacturers, we simply print and bind the manuals for convenience. You can always return the manual for a 100% refund at any time.

Posted 6 years ago

“Very short of "Pictures" , of what you are describing, poorly thought out for someone who is NOT familiar with the phone. I.E If being taught to drive a car and told to "put your foot on the clutch pedal, how does one know what or which is the "clutch pedal ??without be shown First. Clice Wisdom.”

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Posted 6 years ago

Sorry you weren't happy. Please be aware that we don't write the manuals. They are written by the manufacturers and we simply print and bind them for convenience. If you aren't happy then just return it to us for a 100% refund.

Posted 6 years ago

“I am sure the phone works well but it comes without any manual and is therefore difficult to operate and not all it's potential will be realised - not good by vodaphone -”

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Posted 6 years ago

I hope the manual we sent you helped. Please note that no manufacturers supply printed manuals anymore, which is why so many people come to us to get their manuals printed and bound.

Posted 6 years ago

“The text was far too complicated.”

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Posted 6 years ago

I'm sorry to hear that. Please note that we don't write the manuals. They are written by the manufacturer. We simply print and bind the manuals for your convenience. If you are not happy with the manual you can always return it to us for a 100% refund.

Posted 6 years ago

“Only covers basic use of phone. The more detailed and therefore necessary actions are not in manual”

Helpful Report

Posted 6 years ago

Sorry to hear this. Please note that the manuals are written by the manufacturer, we simply print and bind the manual for your convenience. If you are not happy with the manual you can always return it to us for a 100% refund.

Posted 6 years ago

“The font used in the manual for Sony XA1 is so small as to need a magnifying glass and was partly impossible to use. This is a shame as I purchased a manual from you for a camera about two years ago which is excellent and was a fraction of the cost of the Sony phone manual.”

Helpful Report

Posted 6 years ago

Sorry to hear this. The size of the font is determined by the manufacturer who actually writes the manual. We have to decide which size of manual is best for each customer, it's a fine balance between being convenient to read and easy to carry. I have arranged for a replacement manual to be sent today printed twice the size, at no charge. So you will have one manual you can read easily at home and one you can carry around with you.

Posted 6 years ago

“I wanted a manual for a 5s not every iPhone on the market all mixed together”

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Posted 6 years ago

I'm afraid that is how Apple make their manuals. They relate to the iOS operating system rather than a particular model of phone. In fact the phones are all basically the same, all that matters is the software. Please remember that if you are unhappy with the manual, for whatever reason, you can always return it to us for a 100% refund.

Posted 6 years ago

“Not much help for my particular problems, as it happened.”

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Posted 6 years ago

“printing too small”

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Posted 6 years ago

Really sorry to hear this. We will re-send the manual tomorrow, at no charge, printed twice the size. I hope this will help.

Posted 6 years ago

“The print is too small and the text doesn't mathc what the cell phone tells me to do..”

Helpful Report

Posted 6 years ago

Sorry to hear you found the text too small. We will re-send the manual, printed twice the size, tomorrow. Of course at no charge. I hope this will help.

Posted 6 years ago

www.Smartphone-Manual.com is rated 4.3 based on 4,005 reviews