www.Smartphone-Manual.com Reviews

Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.34

4.3 Rating 4,005 Reviews

84 %

of reviewers recommend www.Smartphone-Manual.com

Company Reviews

Metrics

4.3

Based on 4,005 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

www.Smartphone-Manual.com 5 star review on 15th October 2020

Edward

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The layout is so different from my old Samsung smart phone. It lacks any helpful information on how to do any number of what should be simple usages; eg: how to use it to scan; I am still unable to find how to load new phone details on to 'Contacts'. It is only of use for users who wish to make sophisticated actions.”

Helpful Report

Posted 1 year ago

Hello We have supplied the manual Samsung make available for you phone.

Posted 1 year ago

“First sent an order meant for another customer, mine missing. Second they did not action my email until I telephoned re the problem.”

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Posted 1 year ago

Hello There was a mix up as both surnames were the same. Yes we had the email and was looking into the problem then you called and we corrected the problem. We are small but very busy company and sometimes actions take a little longer.

Posted 1 year ago

“With no index page/s, it's difficult to zero in on what I'm looking for, or even get close. With page numbers listed, what good are they?”

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Posted 1 year ago

Hello I am sorry you have found the manual hard to follow. We simply supply the manual Samsung make available for your phone.

Posted 1 year ago

“Printing small and very light. Hard to read.”

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Posted 1 year ago

Hello I am sorry you have found the the text small. I will resend the manual in A4 size this will increase the size of the manual and the text making it easier to read.

Posted 1 year ago

“TYPEFACE IS UNREADABLY TOO SMALL. SHOULD BE 10-12 POINT!”

Helpful Report

Posted 1 year ago

Hello I am sorry you have found the the text small. I will resend the manual in A4 size this will increase the size of the manual and the text making it easier to read.

Posted 1 year ago

“The manual I received has no reference to the phone I have.”

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Posted 1 year ago

Hello I have checked your order and it was for the Samsung Galaxy A54. We sent the manual Samsung make available for your phone. Samsung also call the A54, SM A346 and this number will be on the manual at the bottom.

Posted 1 year ago

“very small print”

Helpful Report

Posted 1 year ago

Hello I am sorry you have found the text small. I will resend the manual in A4 size this will increase the size of the manual and the text.

Posted 1 year ago

“The print is so small that an elderly person like me can barely read it without a magnifying glass.”

Helpful Report

Posted 2 years ago

Hello I will resend the order in A4 this will increase the size of the text making it easier to read.

Posted 2 years ago

“I needed to learn how to use the phone , not all of the things with the apps. I am new to the cell phones and older. I guess I needed the manuel for DUMMIES.”

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Posted 2 years ago

“I would if I could except for the fact that I have not yet received it yet . I ordered it twenty two days ago .”

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Posted 2 years ago

Hello I am sorry it has taken a while to deliver once it enters the postal system it is out of our hands. We do send with a tracking number and I can see this has been delivered.

Posted 2 years ago

“The manual is very vague. It does not explain what the actions for each function does. It is very difficult to correct issues on the phone w/having to take it back to the Metro store where I purchased the phone.”

Helpful Report

Posted 2 years ago

Hello We simply supply the manual Samsung make available for your model of phone.

Posted 2 years ago

“I was hoping for a step by step manual. Many times it said to pick an option that didn't appear.”

Helpful Report

Posted 2 years ago

Hello We have supplied the manual that Samsung make available for your model of phone.

Posted 2 years ago

“The service was excellent. The manual was rubbish, it did not inform on the basic operations. Very disapointing.”

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Posted 2 years ago

Hello We simply supply the manual the manufacturer Oppo make available for you model.

Posted 2 years ago

“Just one problem, but a big one: it is in black and white. With everything in colour on the screen, it makes it difficult to use.”

Helpful Report

Posted 2 years ago

Hello I am sorry we only supply the manuals in black and white. If you are not happy please return with a covering letter. Regards Julie

Posted 2 years ago

“It is not the same as the online printed manual it is not at all helpful. Would not recommend it.”

Helpful Report

Posted 2 years ago

Hello I have just crossed referenced the manual we have with the online manual and they are the same. We only get the manuals from the manufactures we do not write the manuals ourseleves.

Posted 2 years ago

“Manual assumes a basic knowledge of cell phones. If I had that knowledge, I wouldn't need the manual.”

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Posted 2 years ago

Hello We simply supply the manual the manufacturers make available for the phones.

Posted 2 years ago

“Not very concise, incomplete. Just not enough information”

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Posted 2 years ago

The manual ordered is a Samsung manual we have no say in the contents of the manual. It is produced by Samsung and will contain information on how to use the phone.

Posted 2 years ago

“I was surprised by how thin the paper is but what really disappointed me that the print is so small I cannot read it without a magnifying sheet .”

Helpful Report

Posted 2 years ago

Hello I am sorry you are having problems with the manual. I will resend the order in A4 size this will increase the size of the text making it easier to read.

Posted 2 years ago

“We haven't even received it yet. Why?”

Helpful Report

Posted 2 years ago

Hello The order was sent around the time Royal mail had a cyber attack. This halted all international mail leaving the UK. The order went out on the 26th January with a tracking number. On checking this number the order has been delivered.

Posted 2 years ago

“I researched for the manual for an Alcatel 1B and purchased yours through the link. However when I received it, it was for a 1 V. I asked the question if there was a difference in the instructions, to be told that there was. I replied that this then was of no use to me. I didn't hear anything back.”

Helpful Report

Posted 2 years ago

Hello You placed the order on our website and the order was for the 1v and this is what we sent. If you are not happy please return with a covering letter and we will exchange it.

Posted 2 years ago

www.Smartphone-Manual.com is rated 4.3 based on 4,005 reviews