www.Smartphone-Manual.com Reviews

Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.34

4.3 Rating 4,005 Reviews

84 %

of reviewers recommend www.Smartphone-Manual.com

Company Reviews

Metrics

4.3

Based on 4,005 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

www.Smartphone-Manual.com 5 star review on 15th October 2020

Edward

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Printing very low quality due to lack of ink therefore uncomfortable to read”

Helpful Report

Posted 4 years ago

“The printing is faint and small making it difficult to read except under a very bright light source”

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Posted 4 years ago

“Very complicated too much information to go through .I prefer a simplified version'also there isn't a CONTENTS page at the the start of the Manual.So you have to wade all through the sections to find what you require. Disapointed Tony Frost.”

Helpful Report

Posted 4 years ago

Hello I am sorry you are having trouble with the manual. We are a separate company to Samsung and simply print and send the manual they have made available for your phone. Regards Julie

Posted 4 years ago

“Lay out very good. But a big problem: 80% of copy was in very light print. Seems you ran out of ink, etc. Made it difficult to read. Much of the print was faded.”

Helpful Report

Posted 4 years ago

Hello I am sorry you are having trouble with the manual. I will resend the manual in A4 size this will increase the text size making it easier to read. Regards Julie

Posted 4 years ago

“I am very disappointed in the poor quality of the print. It is as though the ink was running low and some of the symbols/icons are indecipherable. At 74, as a newcomer to smart phones, I was relying on this to educate myself, but alas it is of very limited use. A very expensive mistake!”

Helpful Report

Posted 4 years ago

Hello I am sorry you are having trouble with the manual. I will send in A4 size this will increase the text size making it easier to read. Regards Julie

Posted 4 years ago

“Disappointed with print quality especially with sketches. Content could also be improved.”

Helpful Report

Posted 4 years ago

“SORRY TO INFORM YOU THAT YOUR STANDARD AS DROPPED MY LAST PRINTED INSTRUCTION IS VERY FAINT PRINTED AND IS A STRUGGLE TO READ. IT IS LIKE GREY ON WHITE NOT BLACK ON WHITE AS THEY WERE IN THE PAST. YOURS TRULY ROY WEBSTER.”

Helpful Report

Posted 4 years ago

Hello I am sorry it is not us we are finding the manufactures are formatting the PDF's with lighter text, so when printed it is faint. I will resend the order in A4 size this will increase the size of the text masking it easier to read. Regards Julie

Posted 4 years ago

“I am 72 years old. My son bought me this phone as it was recommended as a simple phone for the elderly. I find the manual very difficult to follow. It mentions many features and what they do but it doesn't tell you how to do it. Very disappointed.”

Helpful Report

Posted 4 years ago

Hello We have sent you the manual that Doro have made available for your phone. We have no input as to the contents of the manual. Regards Julie

Posted 4 years ago

“This turned out to be an A5 copy of the A4 manual that I had printed myself when I first bought the phone. It does not flow logically and some subjects are missing. I still can't find how to text ! The phone is a Huawei HONOR 8S so maybe other brands are better.”

Helpful Report

Posted 4 years ago

Hello You are more than welcome to return the manual with a covering letter for a refund. Regards Julie

Posted 4 years ago

“Ordered manuals from here before that have been excellent, this one was a poorly put together copy of the Nokia web sites free 58 pages”

Helpful Report

Posted 4 years ago

“It was a great disappointment and a serious restriction on the practicality of the manual to find that it lacks a convenient and practicable index. The early pages list the various topics in sequence, but these are not indexed with their relevant page numbers . The only means of locating a topic is to do a visual sequential search through the book page by page. Very time-consuming and very disappointing!. Another problem is the small size of the pages - and hence the small typeface sizes which can be difficult to read. A manual I purchased some years ago for a Motorola smart phone was supplied in A4 format, which is much more convenient for reading.”

Helpful Report

Posted 4 years ago

Hello I am sorry you are having problems with the Sony manual. We are a separate company to Sony and have downloaded and supplied the manual they have made available for you model. I am happy to resend the order in A4 size this will increase the text making it easier to read. Regards Julie

Posted 4 years ago

“Very basic, no real help and script so faded it was difficult to read.”

Helpful Report

Posted 4 years ago

Hello I am sorry we are a separate company to Huawei and simply download and print the manual they have made available for the model of mobile phone you have. Regards Julie

Posted 4 years ago

“The printing was far too small”

Helpful Report

Posted 4 years ago

Hello I am sorry you are having trouble with the manual. I will resend the manual in A4 size this will increase the text making it easier to read. Regards Julie

Posted 4 years ago

“As an (older) newcomer to smartphones I was disappointed. I needed a basic guide to terminology, symbols, icons, and the most common procedures, and found the approach too complicated. Please would you consider providing a longer section on more basics written in simple language. The typeface is too small and pale, and difficult to read, There should be an index.”

Helpful Report

Posted 4 years ago

Hello We are separate company to the mobile phone manufacture and simply print what they have made available on their website. I am happy to resend the order in A4 size this will increase the text size making it easier to read. Regards Julie

Posted 4 years ago

“The manual assumes that the user already has an understanding of how to make and answer calls. In other words, it skips preliminary steps. Also, the type is much too small. Moreover, there is no page numbering.”

Helpful Report

Posted 4 years ago

Hello I am sorry we are a separate company to the mobile phone manufacturer. We simply just print what they have made available. I will resend the order in A4 size this will increase the text and make it easier to read.

Posted 4 years ago

“the print is so small I can't read it”

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Posted 4 years ago

“I wanted a start up manual ,stating how to set the phone.”

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Posted 4 years ago

“The instructions are cryptic. Book isn't for beginners”

Helpful Report

Posted 4 years ago

Hello I am sorry you are having trouble with the manual. The phone you have is made by Samsung and all we do is print the manual they have made available for your model of phone. We have no input as to the contents of the manual. Regards Julie

Posted 4 years ago

“print very small and faded in places . expected something better for very large price.”

Helpful Report

Posted 4 years ago

Hello I am sorry you are having trouble with the manual.I will resend the order in A$ size this will make it easier to read. Regards Julie

Posted 4 years ago

“Not clear enough for an 87yr old lady. I am a senior citizen not a senile one.”

Helpful Report

Posted 4 years ago

Hello I am sorry you have not found the manual helpful. We are a separate company to Samsung the manufacturer of the phone you have. All we do is download the manual they make available for your model and print it. We have not input on the contents of the manual. If you are not happy please return with a covering letter for a refund. Regards Julie

Posted 4 years ago

www.Smartphone-Manual.com is rated 4.3 based on 4,005 reviews