,Thank you so much for taking the time to share your feedback about your experience with Smart Cellular. We truly appreciate your kind words and are thrilled to know that we left a positive impression on you.
At Smart Cellular, customer satisfaction is our top priority, and we are glad that our efforts have been recognized. We strive to provide exceptional service and maintain a user-friendly experience for all our valued customers.
If there is anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. Our dedicated team is always here to help and ensure that you have the best possible experience with our products and services.
Thanks again for your valuable feedback, and we look forward to serving you in the future!
Warm regards,
Smart Cellular Team
Dear Michael,Thank you so much for taking the time to share your feedback about Smart Cellular. We are thrilled to hear that you had a positive experience with our customer service team.
Ensuring customer satisfaction is our highest priority, and it brings us great joy to know that our efforts are making our customers happy. We greatly appreciate your kind words and recognition of our dedicated team members.
Please remember that we are always here to help. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. We are more than willing to provide further support.
Thank you once again for choosing Smart Cellular. We truly appreciate your business.
“Although I'm keeping the phone as I need one right now it came home in the wrong color I ordered and definitely wasn't In pristine condition like It said it would be. Phone works fine though and no other problems so far.”
Thank you so much for taking the time to share your feedback about your experience with Smart Cellular. We truly appreciate your kind words and want you to know that making our customers happy is our top priority.
We are thrilled to hear that you found our customer service to be helpful and attentive. Providing exceptional service is something we pride ourselves on, and your positive feedback reaffirms that we are doing things right. Our dedicated team is always ready to assist you with any questions or concerns you may have, so please don't hesitate to reach out to us at any time.
We value your business and are grateful for the opportunity to serve you. Your satisfaction is important to us, and we will continue working hard to ensure that we meet and exceed your expectations.
Thank you again for choosing Smart Cellular. We look forward to providing you with the best possible experience.
Warm regards,
Customer Support Team
Smart Cellular
“Website had helpful information, and had good prices. This was the first time I have brought from you, and the only issue I had was the code for discount that I was sent after signing up for the newsletter etc didn’t work, neither did the one for the extra £15 off that day. However I found that leaving off the last two letters / numbers meant it worked?!
Secondly, I had ordered a purple phone that showed as in stock but was sent a black one.
Having contacted customer services, I was offered a partial refund or to return phone for the correct colour.
I accepted the refund but had to contact again as had no proper confirmation of this refund offered, and have now been informed that it should be in my bank account within a few days.
The package arrived on time, very well packed and therefore protected- which K was pleasantly surprised and very happy about.
Your online chat bot sadly is rubbish, and needs sorting out!
Would probably use again, and so far generally happy with my purchase.”
Dear Pippa,Thank you so much for taking the time to leave us your valuable feedback about Smart Cellular. We truly appreciate it!
We are delighted to hear that you had such a positive experience with our customer service team. Providing excellent customer service is one of our top priorities, and we are glad that we were able to assist you promptly and efficiently. We believe that our customers deserve the best, and it's fantastic to know that our efforts are making you happy.
Remember, we are always here to support you. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. Our team is here to help and will be more than happy to assist you in any way we can.
Thanks again for your kind words, Pippa! We truly value your feedback.
Warm regards,
Smart Cellular Customer Support
“Had a few problems initially as they didn’t have the phone I ordered. But then received the phone and very happy with what was sent. Think they just need to start talking to each other. Obviously a newish company and sure have the capabilities but just not quite joined up yet.”
Dear [Reviewer's Name],Thank you so much for taking the time to leave us a review for Smart Cellular. We truly appreciate your feedback and are glad to hear that you had a great experience with our service.
It is our top priority to ensure our customers are happy, and we are thrilled that we have met your expectations. Providing exceptional service and a seamless experience is what we strive for, so it's wonderful to know that we're on the right track.
If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. Our dedicated customer support team is always here to help and provide solutions.
Thank you once again for your kind words. We look forward to serving you in the future.
Warmest regards,
Smart Cellular Team
“My phone is working very well, and pleased with the Samsung model, but it took 3 weeks to arrive and was told by customer service on several occasions that it was on its way.?”
Hi Don,Thank you so much for taking the time to leave your feedback about Smart Cellular. We greatly appreciate it!
We're thrilled to hear that you've been enjoying our services and that our team has provided you with excellent customer support. We believe that happy customers are the heart of our business, and we strive to provide the best possible experience to each and every one of them.
If you ever have any questions or need any assistance, please don't hesitate to reach out to us. Our team is always here to help ensure that you have a smooth experience with Smart Cellular.
Once again, thank you for your kind words, Don! We look forward to serving you in the future.
Warm regards,
“I ordered samsung ultra 22 it arrived in good time but the battery would not charge so i send it back.it took a week before they sand me the replacement it works fine but the charging wire is for iphone I'm happy with the phone it's in good condition. but the costumer service is very poor.”
Dear Mo,Thank you so much for taking the time to leave us feedback about your experience with Smart Cellular. We genuinely appreciate it!
We are thrilled to hear that you found our customer service to be exceptional and that our representatives were able to assist you effectively. Ensuring customer satisfaction is indeed our top priority, and it's feedback like yours that motivates us to keep up the good work.
If you ever need any further assistance or have any questions, please don't hesitate to reach out. Our team is always here to help and provide the best possible solutions for our customers.
Thank you once again for choosing Smart Cellular, and we look forward to serving you in the future.
Best regards,
Smart Cellular Customer Satisfaction team
“My disappointment is with the time it took to deliver my phone. I kept getting emails saying the phone would be delivered next week via Royal mail and that went on for a month! The phone is fine though plus the price is great!
Thank you”
Dear Dunstan,Thank you so much for taking the time to provide us with your feedback on Smart Cellular. We truly appreciate your kind words and we're thrilled to hear that you are happy with our service.
At Smart Cellular, we strive to make our customers happy and provide them with the best experience possible. It's great to know that we have succeeded in doing so for you. We take pride in delivering top-notch customer support and ensuring a seamless and reliable cellular service.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. Our dedicated team is always here to help and will be more than happy to assist you.
Once again, thank you for your feedback and for choosing Smart Cellular. We value your business and look forward to serving you in the future.
Warm regards,
Customer Support Team
Smart Cellular
Dear, Thank you so much for taking the time to share your feedback about your experience with Smart Cellular. We appreciate your kind words and are thrilled to hear that you are happy with our service.
At Smart Cellular, customer satisfaction is our top priority, and we pride ourselves on providing excellent service to our valued customers like you. We understand the importance of ensuring a seamless experience, and we are delighted that we have met your expectations.
If you ever have any questions or need assistance in the future, please do not hesitate to reach out to our dedicated customer support team. We are here to help you in any way we can.
Thanks again for your feedback, and we look forward to serving you in the future!
Warm regards,
Customer Support Team
Smart Cellular
“Unfortunately I decided not to keep the phone due to it having rubbish battery life but the refund process was all smooth and customer service helpful. I was offered a replacement but decided against it. Also nice of them to offer to cover return postage.”
Dear ,Thank you so much for taking the time to leave such valuable feedback about your experience with Smart Cellular. We truly appreciate it!
We are thrilled to hear that you are satisfied with our services and find our network coverage to be excellent. Ensuring our customers have a reliable connection is one of our top priorities, and we are delighted that we have met your expectations in this regard.
We understand that customer service is crucial, and we apologize for any inconvenience you may have encountered during your recent visit to our store. Rest assured, we are continuously working on improving our staff's training to provide better assistance in all aspects of our business. We appreciate your patience and understanding.
As a valued customer, we want to assure you that we are always here to help. If you ever have any questions, concerns, or need any assistance, please do not hesitate to reach out to us. Our dedicated team is ready to assist you in any way possible.
Once again, we greatly appreciate your feedback and your support. Thank you for choosing Smart Cellular, and we look forward to serving you with excellence in the future.
Warm regards,
Smart Cellular Customer Support
“Great site, good options, cheap products quickly delivered and I love the bartering function. Shame about follow up customer service that don't answer phones, respond to emails, and woe betide you if you miss the 30 day return window - even if it's because they didn't answer your emails...”
Dear Paul,Thank you so much for taking the time to provide us with your feedback on Smart Cellular. We truly appreciate your kind words and are thrilled to hear that our service has made you a happy customer!
At Smart Cellular, our primary goal is to provide the best possible customer experience. We are constantly working hard to improve our services and ensure that all our valued customers, like yourself, receive outstanding support and satisfaction.
If there's anything else we can assist you with or if you need any further guidance, please don't hesitate to reach out. Our dedicated team is always here to help!
Thank you once again for your valuable feedback, Paul. We truly appreciate your support.
“The phone is great.
The main issue I had was poor customer service. It took much longer to be delivered than expected, the number for customer service on emails was a dead line, chat just repeated itself, staff was rude when I telephoned. Was about to cancel order to get money back via pay plan and phone arrived.”
Dear Thank you so much for taking the time to share your feedback with us. We truly appreciate your kind words about Smart Cellular and the service we provide. It's incredibly rewarding to know that we are meeting our customers' expectations and making them happy.
We take great pride in delivering excellent customer service, and your review reaffirms the hard work we put in every day. Our team strives to provide a seamless and enjoyable experience for our customers, and it's wonderful to hear that we are succeeding in doing so.
If there's anything else we can assist you with or if you have any further queries, please don't hesitate to reach out to us. Our dedicated customer support team is always here to help you in any way possible.
Once again, thank you for your trust and for choosing Smart Cellular. We look forward to serving you in the future.
Best regards,
Smart Cellular
“the phone came completely fine and well packed
i’m really happy with my purchase
however it wasn’t delivered on the following day as stated , it took a week to arrive but besides that everything was fine”
Dear,Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you are enjoying your experience with Smart Cellular.
At Smart Cellular, our top priority is customer satisfaction, and we are glad to know that we’ve been able to make you happy. Providing excellent service and meeting our customers' expectations is something we work hard to achieve.
We understand that technology can sometimes be challenging, and we want you to know that we're here to support you every step of the way. Please don't hesitate to reach out to us if you ever need any assistance. Our dedicated team is always ready to help.
Once again, we truly appreciate your kind words and for being a valued customer. We look forward to serving you for many years to come!
Warm regards,
Smart Cellular Team
“The phone arrived and works well and all but I'm disappointed by the fact that I didn't get the condition ordered as I had paid pristine quality money but received a phone which was only good condition customer service isn't the most helpful when organising a solution.”
Dear Abhi,Thank you so much for taking the time to share your feedback about Smart Cellular! We really appreciate hearing from our valued customers like yourself.
We're thrilled to hear that you had a great experience with us. Delivering excellent customer service is our top priority, and we are constantly working to improve our services to meet the needs of our customers.
If there is ever anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. Our team is always here to help and would be more than happy to assist you.
Thanks again for choosing Smart Cellular. We look forward to serving you in the future!
“Was sent a Samsung instead of iPhone 12pro . Sent it back and the sent me the correct handset as described. Happy with iPhone and after sales for sorting the issue. Best price online especially having 18 months warranty and responded to emails within 48 hrs. Tel no provided was invalid”
Dear Avanda,Thank you so much for taking the time to provide us with your valuable feedback about Smart Cellular. We truly appreciate your kind words and support.
At Smart Cellular, our main goal is to ensure that our customers are happy and satisfied with our services. It's wonderful to know that we are on the right track in meeting your expectations. Your feedback gives us the motivation to keep providing excellent customer service and top-notch products.
If you ever have any questions or need any assistance, please don't hesitate to reach out to us. Our friendly and knowledgeable team is always here to help.
Thank you once again for your feedback, Avanda. We look forward to serving you in the future!
Warm regards,
[Your Name]
“IPhone 12 pristine condition was ordered!!
I would say it was good to excellent condition as it has a few hairline scratches on front screen , scratched paint on rear camera lens and battery maximum capacity was only 84%, my iPhone 8 which I gave to my mother in replace of this phone looked newer and had 100% battery health so I’m not sure if I’m totally happy with this purchase as of yet”
Hi Daz,Thank you so much for taking the time to share your feedback about Smart Cellular. We truly appreciate it!
We're thrilled to hear that you've had a positive experience with our company. Delivering excellent customer service and ensuring our customers' satisfaction is our top priority. It's wonderful to know that our efforts are making you happy.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. Our friendly team is always here to help.
Thanks again for your kind words, Daz! We look forward to being of service to you in the future.
Dear,Thank you so much for taking the time to write such a valuable review of Smart Cellular. We truly appreciate your feedback and are delighted to hear that you had a positive experience with us.
At Smart Cellular, our main priority is customer satisfaction, and we are thrilled to learn that we are meeting your expectations. We constantly strive to provide top-notch service and the best possible solutions for our valued customers.
It's fantastic to know that our efforts to make you happy with our service have been successful. Your kind words reinforce our commitment to delivering exceptional service that goes above and beyond.
If you ever have any questions or need further assistance, please do not hesitate to reach out. Our dedicated customer support team is always here to help you.
Once again, thank you for your feedback. We look forward to serving you again in the future!
Dear,Thank you so much for taking the time to share your feedback about Smart Cellular. We truly appreciate your kind words and are thrilled to hear that you are satisfied with the service we provide.
Your satisfaction is our top priority, and we are glad to know that our efforts in ensuring customer happiness are paying off. We constantly strive to deliver a seamless cellular experience, and it's fantastic to hear that we are succeeding in this regard!
Should you ever have any questions or need additional assistance, please do not hesitate to reach out to us. Our dedicated team is always here to help in any way we can.
Thank you again for your valuable feedback. We genuinely appreciate your support, and we look forward to serving you in the future.
Best regards,
Smart Cellular Team
“The good first
Purchased a phone from them, and I must say the phone was as described and in lovely condition..
The bad. I also sent them my old phone. It had always been in a case , and I put down good condition. BUT, according to them , it was in poor condition. So then I've paid the postage, and I will then be charged for them to send it back. So told them to keep it for the sorry money offered.
Sorry but won't use them again”
Dear ,Thank you so much for taking the time to leave us your valuable feedback about your experience with Smart Cellular. We truly appreciate customers like you who share their thoughts with us.
We are thrilled to hear that you are satisfied with our services and that our team's attentive and friendly approach made a positive impact on your experience. Our aim is to always provide exceptional customer service, and your kind words validate our efforts.
Please remember that our dedicated customer support team is here for you anytime you need assistance. Feel free to reach out to us via phone or email, and we'll be more than happy to help you with any questions or concerns you may have.
Once again, we sincerely appreciate your feedback and your support. We look forward to serving you and exceeding your expectations in the future.
“Phone works perfectly, but I had a slight issue with some cosmetic damage.
I sent an email regarding this but never got a response. It not a big issue with this phone but I would not trust this company to rectify any issues if my problems were more serious.
Overall I'm fairly happy with the phone but would not order from this company again, just incase.”
Dear J,Thank you so much for taking the time to share your feedback about Smart Cellular. We truly appreciate it!
We are thrilled to hear that our customer service truly impressed you. At Smart Cellular, we believe in providing outstanding service and making sure that our customers are happy. It brings us joy knowing that we are meeting your expectations and making your experience with us a positive one.
If there is anything more we can do to assist you or if you have any further questions, please feel free to reach out. Our team is always here to help make your journey with Smart Cellular as smooth as possible.
Thank you once again for choosing Smart Cellular, and we look forward to serving you in the future.
