“This would have been a 5 Star review as the phone was as described but delivery was supposed to be next day. After chasing them item was dispatched 7 days later which was disappointing as this was a birthday present. It will be interesting to see if the free gifts are sent as I am still awaiting them from previous purchases.”
Dear ,Thank you so much for taking the time to share your feedback about Smart Cellular. We greatly appreciate your kind words and are thrilled to hear that our service has left you satisfied.
At Smart Cellular, customer satisfaction is our top priority, and we are constantly striving to provide the best possible experience to all our users. We are glad to know that we have succeeded in making you happy with our services.
If you ever need any assistance or have any further questions, please don't hesitate to reach out to us. Our dedicated support team is always here to help and ensure that you have the best possible experience with Smart Cellular.
Once again, we sincerely appreciate your feedback and we are grateful to have you as a satisfied customer.
Warm regards,
Smart Cellular Customer Support
Dear ,Thank you so much for taking the time to provide us with your valuable feedback about your experience with Smart Cellular. We truly appreciate your input and are thrilled to hear that our service has left a positive impression on you.
At Smart Cellular, we prioritize the satisfaction of our customers, and we are delighted to learn that we are meeting your expectations. It is our constant endeavor to provide exceptional service that consistently exceeds your needs.
Your words have motivated our team, and we will continue to work hard to maintain the high standards that we have set for ourselves. We strive to ensure that every interaction you have with us is seamless and hassle-free.
If you ever need any further assistance or have any questions, please do not hesitate to reach out to us. We are here to help and are committed to ensuring that you have the best possible experience with Smart Cellular.
Thank you once again for your kind words and continued support. We are grateful to have you as a valued customer.
Warm regards,
Smart Cellular Team
“The price of phone was good but delivery very late and after many times trying to contact them was told that they were out of stock and would send as soon as possible. Unable to speak on phone, did not answer texts and it took three times on the ‘live chat’ to find out what was happening. I also sold my old phone to them and am still waiting for my postage to be refunded after sending copy of receipt as requested which was sent on the 8th February. Customer service and communication very poor.”
Dear Thank you so much for taking the time to share your feedback about Smart Cellular. We truly appreciate your input and are thrilled to hear that you are satisfied with your overall experience with us. It's always a pleasure to know that our efforts to make customers happy are paying off.
We take great pride in providing excellent service and ensuring that our valued customers like you receive a seamless experience. Your kind words motivate us to continue delivering the best service possible.
If there's anything else we can do to assist you or if you have any further questions, please do not hesitate to reach out. Our dedicated support team is always here to help you.
Once again, thank you for choosing Smart Cellular, and we look forward to serving you in the future!
Warm regards,
Smart Cellular Customer Service
“Phone arrived in thr tike scale given. Not the right colour and nor pristine. Was more very good. Emailed explaining this and was told 2 days to reply. It's now been 3 days and still waiting.”
Dear Keith,Thank you so much for taking the time to leave us such a positive review of Smart Cellular! We truly appreciate your kind words and support.
It warms our hearts to hear that you are satisfied with our service and find our team helpful and knowledgeable. Providing excellent customer service is one of our top priorities, and we are thrilled to know that we are meeting your expectations.
Your feedback serves as a great encouragement to all of us here at Smart Cellular, as we strive to make our customers happy and provide the best possible experience. We value your trust in us and are genuinely grateful for your loyalty.
Please remember that our dedicated team is always here to assist you. If there's anything else we can do to further improve your experience or if you need any help in the future, please don't hesitate to reach out to us. We would be more than happy to assist you!
Once again, thank you for your wonderful feedback and choosing Smart Cellular.
Warm regards,
Smart Cellular
Dear Peter,Thank you so much for taking the time to provide us with your valuable feedback on Smart Cellular. We truly appreciate it!
We are thrilled to hear that our services have met your expectations and that you are satisfied with the overall experience. At Smart Cellular, customer satisfaction is our top priority, and your positive feedback reaffirms that we are on the right track.
If there is anything else we can assist you with or if you have any questions, please do not hesitate to reach out to us. Our dedicated team is always here to help and ensure that you have a seamless and enjoyable experience with our products and services.
Once again, thank you for choosing Smart Cellular. We are grateful for your support and look forward to serving you in the future.
“Phone arrived promptly. I had a couple of queries after delivery but my questions weren't answered, I was just sent a generic reply saying I could exchange the phone or return for a refund”
Dear [Reviewer's Name],Thank you so much for taking the time to share your feedback on Smart Cellular. We genuinely appreciate your kind words and are thrilled to learn that you had a positive experience with our service.
At Smart Cellular, customer satisfaction is our top priority, and your feedback reassures us that we are succeeding in our mission. We strive to exceed expectations by providing exceptional customer service and ensuring seamless connectivity at all times.
We are here to assist you in any way we can, so please don't hesitate to reach out if you have any further queries or require any assistance. Our dedicated support team is always available to help.
Once again, thank you for choosing Smart Cellular, and we hope to continue serving you with utmost satisfaction in the future.
Warm regards,
[Your Name]
Smart Cellular Team
Dear Sean,Thank you so much for taking the time to provide us with your feedback on Smart Cellular. We truly appreciate it!
We are thrilled to hear that you are satisfied with our service and that we have been able to make you a happy customer. Our team works hard to ensure that our customers receive the best possible experience, so your kind words mean a lot to us.
If there is ever anything we can assist you with or if you have any questions, please don't hesitate to reach out to us. We are always here to help!
Once again, thank you for your support and for choosing Smart Cellular. We value your business and look forward to serving you for many more years to come.
“The wrong phone was despatched (mistakes happen) Smart Cellular offered to replace, providing me with a pre-paid returns label. I was unable to be without a phone so accepted a part refund, being the difference between what I had paid and the value of the phone I received. This all took a while but, in the end a fair result. z the phone (iphone 12)? is working well.”
Thank you so much for taking the time to provide us with your valuable feedback on Smart Cellular! We greatly appreciate your input and we're thrilled to hear that you had such a pleasant experience overall.
Knowing that we've been able to meet your expectations and make you happy is truly rewarding for our team. We strive to consistently offer top-notch services and provide a seamless experience for our customers, so your kind words truly motivate us to continue doing what we're doing right.
We want you to know that we're here for you whenever you need any assistance. If you encounter any issues or have any further questions, please don't hesitate to reach out to our friendly customer support team. They're always ready to help and ensure that you have the best experience possible with Smart Cellular.
Thank you once again for choosing Smart Cellular and for sharing your feedback with us. Your support means the world to us! We'll continue working hard to ensure your ongoing satisfaction with our products and services.
Thank you so much for taking the time to share your feedback about your experience with Smart Cellular. We truly value the opinions of our customers and appreciate your honesty.
It's fantastic to hear that you had a positive experience with our customer service team. We pride ourselves on providing exceptional service and ensuring our customers' needs are met. Your kind words serve as a great motivation for our team.
Moreover, we are thrilled that you found our plans and pricing options to be competitive. We always strive to offer the best value for our customers, ensuring you get the most out of your mobile service.
In case you have any further questions or need assistance, please feel free to reach out. Our dedicated team is here to help and we're just a phone call away. Your satisfaction is our top priority, and we'd love to ensure you have the best experience with Smart Cellular.
Once again, thank you for choosing Smart Cellular. We appreciate your support and look forward to serving you in the future.
Wishing you a wonderful day!
Best regards,
Smart Cellular Customer Support Team
“Purchased 2 separate phones, first phone was excellent as described, second phone arrived with scratches on screen not excellent as described, sent a total of 3 emails with no response to any email sent”
Dear Shaun,Thank you so much for taking the time to share your feedback about Smart Cellular. We truly appreciate your kind words and are thrilled to hear that you are happy with our service.
It's fantastic to hear that our team has been able to provide you with the assistance you needed. We strive to ensure that all our customers have a positive experience, and it's wonderful to know that we are succeeding in making you happy.
If there is anything else we can do to assist you or if you have any further inquiries, please don't hesitate to reach out to us. Our dedicated team is always here to help.
Once again, thank you for choosing Smart Cellular, and we look forward to serving you in the future.
Dear [Reviewer],Thank you so much for taking the time to share your feedback about Smart Cellular! We appreciate your kind words and we're thrilled to hear that you've had a great experience with our services.
At Smart Cellular, our primary aim is to provide exceptional customer satisfaction, and your review reaffirms the hard work we put into achieving that goal. We always strive to deliver top-notch products and services that meet our customers' needs and expectations.
If you ever encounter any issues or need further assistance, please don't hesitate to reach out to us. Our customer support team is always available to help you in any way we can.
Thank you again for your support, and we look forward to serving you in the future!
Warm regards,
[Your Name]
Customer Support Team
Smart Cellular
“I have had to return my phone for repair and it has now been 21 working days since they received the phone and I have not yet received it back. I have to call/email to try to get an update and as yet no reply.”
Dear Martin,Thank you so much for taking the time to provide us with your valuable feedback regarding your experience with Smart Cellular. We greatly appreciate your kind words and the high rating you gave us!
We are thrilled to hear that you found our customer service team to be knowledgeable and responsive. Ensuring that our customers receive prompt and helpful assistance is one of our top priorities, so it's extremely rewarding to know that we have met your expectations in this area.
We also understand the importance of providing top-quality products and services. Your satisfaction is what drives us, and we continuously strive to improve and deliver the best experience possible.
If there's ever anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. Our dedicated team is always here to help.
Once again, thank you for your feedback, Martin. We truly value your support and look forward to serving you in the future.
Warm regards,
Smart Cellular Team
“Phone itself is great, wouldn't know it's a refurb one and it a great price.
However, it took nearly 5 weeks to arrive and I got no response for several weeks while waiting to hear any update on my order until they finally responded.
If you're in a rush for a new phone, I'd probably go elsewhere. But if you have the time to spare and don't mind waiting then worth buying from here.”
Dear G,Thank you so much for taking the time to leave us a feedback on Smart Cellular. We really appreciate it!
We are thrilled to hear that you are happy with our service and found it simple and efficient. Making our customers happy is our top priority, and your kind words truly validate our efforts.
We want you to know that we are always here to assist you whenever you need help or have any questions. Please feel free to reach out to us at any time, and we'll be more than happy to assist you.
Once again, thank you for your valuable feedback, G! We hope to continue providing you with exceptional service.
“Have a few mixed reviews here.. ordered a phone in pristine condition, it was supposed to have free accessories they didnt show with the phone, and i payed extra for an original box as it was for a gift and an genuine power adaptor and they both also didnt turn upeither :( but although the phone appear to be in its 'pristine' condition as it has no mahor scratches or damage to the screen it turned up in a little bit of a grubby state.
After countless emails and incorrectly being told missing items were sent when they was not, it finally was picked up by a member of customer service who delt with the issue right away and solved it promptly, and although its been 10 days after the purchase of the order im hoping the experience i had is now behind me.
On a more positive note the delivery of the phone was really quick and packaged fairly ok, it is a good job really as the postie didn't even knock and get a signature (as they suposed to) they just posted it through my letterbox onto a hard wooden floor resulting in a great thud on my floor, heres hoping this gift atually works when turned on as that will be yet another battle to solve :(”
Dear Tash,Thank you so much for your wonderful feedback on Smart Cellular! We truly appreciate your kind words and are thrilled to hear that you are satisfied with our products and services.
At Smart Cellular, we strive to make our customers happy by providing exceptional service and top-quality products. Your positive experience is a testament to our commitment in delivering the best possible experience to our valued customers.
If there is anything more we can assist you with or if you have any further inquiries, please do not hesitate to reach out to us. Our friendly customer support team is always here to help.
Once again, thank you for choosing Smart Cellular and taking the time to share your satisfaction. We look forward to serving you in the future!
Warm regards,
Customer Support Team
Hi Andy,Thank you so much for your feedback on Smart Cellular! We greatly appreciate hearing from our customers and we're thrilled to hear that our service has made you happy.
At Smart Cellular, we strive to provide excellent customer service and to ensure that our customers have a positive experience with us. Your kind words confirm that we are on the right track!
If there is anything else we can assist you with or if you have any questions, please don't hesitate to reach out. Our team is here to help!
Once again, thank you for taking the time to share your feedback. We truly value you as a customer and hope to continue exceeding your expectations in the future.
“Ordered two phones from one was perfect unfortunately the other not so great compared to the other. However it’s still in good condition as per the description and option I chose.the phone didn’t want to charge but on inspection I found the charger port was full of dust and dirt from the previous owner!after i cleaned it it work perfectly fine”
Dear Billie,Thank you so much for taking the time to provide your valuable feedback on Smart Cellular. We appreciate your kind words and are thrilled to hear that you had a positive experience with us.
At Smart Cellular, customer satisfaction is our top priority, and we are committed to providing excellent service to all our customers. We are glad that our team was able to assist you in resolving any issues you faced promptly. Your recognition of our effort means a lot to us!
If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. Our dedicated team is always here to help.
Thanks again for your feedback, Billie, and we look forward to serving you in the future!
Best regards,
Jeff S
Customer Support Team
Thank you so much for taking the time to provide us with your valuable feedback of Smart Cellular. We truly appreciate your kind words and are delighted to hear that our services are making our customers happy.
At Smart Cellular, our goal is to consistently provide exceptional service and ensure customer satisfaction. We are thrilled that you are pleased with our efforts to meet your needs. Your feedback reassures us that we are moving in the right direction.
We understand that sometimes issues may arise, and we want to assure you that we are here to help. If you ever need further assistance or have any questions, please do not hesitate to reach out to our friendly customer support team. We are available [provide contact information].
Once again, thank you for your positive feedback. We genuinely appreciate your support and look forward to serving you in the future.
Sincerely,
Jeff S
Customer Support Team
Smart Cellular
Dear Lara,Thank you so much for taking the time to provide us with your valuable feedback about your experience with Smart Cellular. We truly appreciate it!
It's fantastic to hear that you had a positive experience with us. Providing excellent customer service and ensuring your satisfaction is our utmost priority. We are thrilled to know that we are succeeding in these aspects. Your kind words encourage us to continue delivering the best service possible.
If you ever have any questions or need assistance with any of our services, please don't hesitate to reach out to us. Our friendly and knowledgeable team is always here to help and ensure you have a seamless experience.
Once again, thank you for choosing Smart Cellular, and we look forward to serving you in the future!
Warm regards,
Jeff S
Smart Cellular Team
“Ordered iphone 15 which was delayed and poor communication throughout process. When the phone finally arrived it was the wrong colour. Given the delays we opted to keep it. Positives, the phone is in prestine condition and my wife was very happy to receive her belated birthday gift. Cant fault the condition but expect delays and poor communication.”
Dear Alan,Thank you so much for taking the time to provide your valuable feedback about Smart Cellular! We truly appreciate hearing from our customers and we're thrilled to know that you are happy with our service.
Customer satisfaction is our top priority, and we continuously strive to provide the best experience possible. Your kind words about our friendly and helpful customer service team mean a lot to us. We have worked hard to assemble a knowledgeable and dedicated team that is always ready to assist customers like you.
We're glad to hear that you find our plans to be affordable and flexible. We understand the importance of having options that cater to different needs, and offering competitive prices is something we prioritize to ensure your satisfaction.
If you have any further questions or if there is anything we can assist you with, please don't hesitate to reach out. Our team is always here to help you. Thank you once again for choosing Smart Cellular, and we look forward to serving you in the future.
Warm regards,
Jeff S
“I ordered a phone but delievery was so late that i cancelled it, i didnt get any reponse on chats email. Just that we are sending by royal mail. In between i got refund through bank dispute and returned the delivery which came after 20 days. I ordered a 360 days warranty phone from amazon which arrived within 3 days. Seriously you guys need to improve your service time, giving 3 days eta and then. Delivering after 20 days is not cool.”
Dear Atul,Thank you so much for taking the time to leave us a review about your experience with Smart Cellular. We greatly appreciate your feedback.
We are thrilled to hear that you are satisfied with our service and the helpful support you received from our team. Providing exceptional customer service is one of our top priorities, and it's always rewarding to know that we are making our customers happy.
If there is anything else we can assist you with or if you have any more questions, please don't hesitate to reach out to us. We are here to help!
Thank you once again for your kind words and for choosing Smart Cellular. We truly value your business.
Warm regards,
Jeff S
