Dear Valued Customer,
Thank you for your constructive 4-star review! We’re glad to hear that you found the returns process straightforward. We apologize for any delays in communication and appreciate your understanding as we work to improve this aspect of our service.
Your feedback is important to us, and we’re here to ensure a smoother experience in the future. If you need any further assistance, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
“Wasn’t sure when my delivery would arrive I sent a email and received a print reply the help and support I received was very prompt may I add ,they put my mind at ease that my hand set would soon be delivered and apologized for any inconvenience they apologized for the delay and no sooner than that 4days later I received my hand set I’n excellent condition, I will definitely be advising any friends and family to use this site for any mobile phone products they shall need in the future as I certainly myself shall be using again. Thank you for your help .”
Dear Valued Customer,
Thank you for your thoughtful 4-star review! We're delighted to hear that our support team was able to assist you promptly and put your mind at ease regarding your delivery.
We apologize for the initial uncertainty and appreciate your understanding. We're thrilled that your handset arrived in excellent condition, and we truly appreciate you recommending us to your friends and family.
If you need any further assistance in the future, don't hesitate to reach out. Thank you once again for choosing Smart Cellular!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your positive 4-star review! We're pleased to hear that you experienced decent communication, fast delivery, and found our prices appealing.
Your feedback is important to us as we strive to provide the best service possible. If there's anything else we can assist you with, please feel free to reach out.
Best regards,
The Smart Cellular Team
“I ordered a phone that was described as being in 'good' condition. When it arrived, the phone was covered in scratches. I contacted Smart Cellular by phone and email on about 10 occasions to complain. Every time, they told me they were looking into it, but the situation still hasn't been resolved. No refund. No replacement phone. Their customer service is appalling. Save yourself a whole load of hassle and buy from Back Market instead.”
Dear Fiona,
Thank you for your wonderful 5-star review! We're thrilled to hear that you had great communication and that your mum loves her new lather faster phone.
It's always our goal to deliver top-notch service and satisfaction, so your feedback truly means a lot to us. If there's anything else we can help you with in the future, please don't hesitate to reach out!
Best regards,
The Smart Cellular Team
Dear David,
Thank you for your fantastic 5-star review! We're glad to hear that our team was able to provide you with an alternative and that it arrived on time. We appreciate your understanding and flexibility in this matter.
Your satisfaction is our top priority, and we're here to assist you with any future needs. Thanks again for choosing Smart Cellular!
Best regards,
The Smart Cellular Team
Dear Alister,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found your phone perfect and that our service met your expectations.
Your kind words about our fast delivery mean a lot to us as we aim to provide a seamless experience for our customers. If you have any questions or need further assistance in the future, don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
“I copped a “excellent condition” iPhone 14 Pro Max Honestly came within 3 days of purchasing came with a tiny scratch on the screen and had 87% battery I wouldn’t complain at the price.
——> this is a honest review they didn’t pay my jack shizzle”
Dear Harry,
Thank you for your honest 4-star review! We're happy to hear that your iPhone 14 Pro Max arrived quickly and that you found the price satisfactory. While we strive for perfection, we appreciate your understanding regarding the minor scratch and battery percentage.
Your feedback helps us improve, and we’re here to support you if you have any further questions or need assistance. Thank you for choosing Smart Cellular!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your wonderful 5-star review! We're thrilled to hear that your phone arrived just in time for Christmas and that it was in pristine condition.
Your satisfaction is our top priority, and we appreciate you sharing your positive experience. If you need anything further or have any questions, don't hesitate to reach out.
Best regards,
The Smart Cellular Team
Dear Michael,
Thank you for your fantastic 5-star review! We're thrilled to hear that your phone exceeded your expectations and that it arrived promptly. It’s great to know you appreciated the quality of our packaging—ensuring your order arrives safely is always a priority for us!
If you have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your fantastic 5-star review! We're thrilled to hear that your phone arrived in pristine condition and that you're loving the color. It's great to know that you found the setup quick and easy, and we appreciate your kind words about the delivery updates!
Your satisfaction means a lot to us, and we're here to support you with anything you may need in the future. Enjoy your new phone!
Best regards,
The Smart Cellular Team
Dear Roxy,
Thank you for your wonderful 4-star review! We’re thrilled to hear that you love the product. We apologize for the delay in delivery and appreciate your patience as we work to improve our shipping times.
Your feedback means a lot to us, and we’re here to ensure a fantastic experience with your future purchases. If you have any questions or need further assistance, please don't hesitate to reach out!
Best regards,
The Smart Cellular Team
“An easy straightforward order process, prompt payment and delivery and a good range of products at a competitive price. Customer service kept me informed at every step too. Oh, and I'm really pleased with my new phone, not a blemish to be seen. Excellent 👌🏼”
Dear Bob,
Thank you for your amazing 5-star review! We’re thrilled to hear that you found our order process straightforward and that the delivery met your expectations. It’s great to know you’re happy with your new phone—nothing beats a blemish-free device!
We take pride in keeping our customers informed, so your kind words about our customer service mean a lot to us. If you need anything in the future, just let us know.
Best regards,
The Smart Cellular Team
Dear Brenda,
Thank you for your wonderful 5-star review! We’re thrilled to hear that you had a good experience with our customer service.
We apologize for the lack of communication regarding your delivery and appreciate your feedback as it helps us improve. Your satisfaction is our priority, and we are continuously working to enhance our communication processes.
If you need any further assistance, please don’t hesitate to reach out. Thank you for choosing Smart Cellular!
Best regards,
The Smart Cellular Team
Dear Bonita,
Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our prices good and the ordering process easy.
Your satisfaction is our top priority, and we’re committed to making your experience as seamless as possible. If you need any further assistance or have any questions in the future, we’re here to help!
Best regards,
The Smart Cellular Team
Dear Terry,
Thank you for your fantastic 5-star review! We're thrilled to hear that your phone arrived on time and was well packaged.
Your satisfaction is our top priority, and it's great to know we met your expectations. If you have any questions or need assistance in the future, feel free to reach out!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your fantastic 5-star review! We're thrilled to hear that you're enjoying your new iPhone and that our service met your expectations.
Your satisfaction is our top priority, and we appreciate your kind words. If you ever need assistance or have any questions, don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
