Smart Cellular Reviews

4.0 Rating 2,441 Reviews
77 %
of reviewers recommend Smart Cellular

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Smart Cellular 5 star review on 17th May 2024
M****
Smart Cellular 5 star review on 13th May 2024
Paul Houg****
Smart Cellular 5 star review on 13th May 2024
Linda Crund****
Smart Cellular 5 star review on 13th May 2024
S****
Smart Cellular 5 star review on 13th May 2024
K***
Smart Cellular 5 star review on 13th May 2024
R ****
Smart Cellular 5 star review on 13th May 2024
Anony****
908
Anonymous
Anonymous  // 01/01/2019
I received the iPhone 12 Pro in pristine condition as expected. Reasonably priced compared to market. Battery health 80%. Some delay in postage but received within 7 business days. Will recommend to anyone who wants a new like phone.
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Posted 1 month ago
Dear SAS,Thank you for leaving a 4-star rating for Smart Cellular. We are delighted to hear that you received the iPhone 12 Pro in pristine condition, just as you expected. Our team always strives to ensure our products reach our customers in the best possible condition. We are also happy to know that you found the price of the iPhone 12 Pro to be reasonable compared to the market. Providing our customers with affordable options is one of our top priorities. We apologize for any delay you experienced in the postage process. However, we are glad that despite the delay, you still received your phone within 7 business days. We appreciate your patience and understanding in this matter. Lastly, thank you for recommending our services to others who are in search of a new-like phone. Your satisfaction means a lot to us, and we're thrilled to have earned your recommendation. If there is anything else we can assist you with, please feel free to reach out. We are here to provide you with top-notch products and excellent customer service.
Posted 1 month ago
Dear SAS,Thank you for giving Smart Cellular a 4-star rating! We are thrilled to hear that you received the iPhone 12 Pro in pristine condition, just as you expected. We take great pride in delivering high-quality products that meet our customers' expectations. We appreciate your feedback on the pricing of our devices, and we are pleased to know that you found it reasonable compared to the market. We strive to offer competitive prices without compromising on quality. Regarding the battery health at 80%, we understand the importance of a well-functioning battery, and we aim to provide devices with optimal battery performance. Please feel free to reach out to our customer support team if you have any concerns or need assistance in the future. We apologize for any delay in the postage process, but we are glad to know that you still received your order within 7 business days. We are continuously working on improving our shipping services to ensure a seamless experience for our customers. Once again, thank you for choosing Smart Cellular, and we truly appreciate your recommendation. If there is anything else we can assist you with, please don't hesitate to contact us. We look forward to serving you again in the future. Best regards, [Your Name]
Posted 1 month ago
Product arrived in good condition very quickly, would recommend.
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Posted 1 month ago
Dear ,Thank you so much for taking the time to rate Smart Cellular with four stars. We truly appreciate your feedback and are glad to hear that your experience with us has been positive. We are thrilled to learn that your product arrived in good condition and promptly. Your recommendation means a lot to us as it reflects our commitment to delivering high-quality products and exceptional service to our valued customers like you. We are grateful for your support and look forward to serving you again in the future. If you ever need any assistance or have further suggestions, please feel free to reach out to us. Thank you once again for choosing Smart Cellular! Best regards, Smart Cellular Team
Posted 1 month ago
This is my second purchase from smart cellular. I have been happy with both products. Good price, fast delivery, and good product. They claim if you leave a review you will get a free pair of ear pods. I’m still waiting for mine from my first purchase which was over 6 months ago so I’m not holding out much hope of getting a pair from my second purchase. Both these purchases were presents for my granddaughters who are waiting in anticipation for their ear pods.
Helpful Report
Posted 1 month ago
Thank you so much for your 4-star rating of Smart Cellular! We truly appreciate your feedback and are delighted to hear that you have been happy with both of your purchases. We strive to provide good prices, fast delivery, and quality products, so it's great to know that we've met your expectations.We sincerely apologize for the delay in receiving your free pair of ear pods from your first purchase. We understand your anticipation and frustration, and we assure you that we are actively working to resolve this issue as soon as possible. We value your loyalty and want to ensure that you have a positive experience with us. Once again, thank you for your support and trust in Smart Cellular. If there's anything else we can assist you with, please don't hesitate to reach out. We hope your granddaughters enjoy their presents, and we appreciate your understanding regarding the free ear pods.
Posted 1 month ago
Took so long delivering but phone in great condition
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Posted 1 month ago
Thank you for taking the time to rate Smart Cellular, Lola! We truly appreciate your 4-star rating. We apologize for any inconvenience caused by the delivery time, but we're delighted to hear that your phone arrived in great condition. Your feedback is valuable to us, and we will strive to improve our delivery speed in the future. If you need any further assistance, please don't hesitate to reach out. Thank you again for choosing Smart Cellular!
Posted 1 month ago
Good choice of phones and best price around. Phone has a few cosmetic marks around the edges (I chose the 'good' condition option) but with a case on it looks as good as new for a third of the price of a new one! Delivery a bit slower than expected (7 working days) but was given tracking info.
Helpful Report
Posted 1 month ago
Thank you so much for your 4-star rating of Smart Cellular! We truly appreciate your feedback and we're glad to hear that you had a positive experience with us. We're delighted that you found our selection of phones to be a good choice and that our prices were the best around. We understand that opting for the 'good' condition option may occasionally result in some cosmetic marks, but we're happy to hear that with a case on, the phone looks as good as new at a fraction of the price. We apologize for any inconvenience caused by the delivery time being longer than expected. We strive to provide fast and efficient shipping, but sometimes unforeseen circumstances may cause delays. However, we're pleased that you were provided with tracking information to keep you informed throughout the process. Thank you once again for choosing Smart Cellular. We hope to have the opportunity to serve you again in the future!
Posted 1 month ago
We had a fault on the phone, sent it back and with minimal fuss got sent a replacement. Quite happy and would use again.
Helpful Report
Posted 1 month ago
Dear valued customer,Thank you so much for your wonderful 4-star review of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are always committed to providing excellent customer service, and we are glad to hear that our team swiftly resolved the issue with your phone by sending you a replacement without any hassle. Your satisfaction is our top priority, and we are delighted to know that you are quite happy with our service. Thank you again for choosing Smart Cellular, and we look forward to serving you again in the future. If you have any further questions or need assistance, please do not hesitate to reach out to us. Best regards, The Smart Cellular Team
Posted 1 month ago
Great quick service got a pristine phone just like new , this is the 2nd phone from Smart Cellular bought 1 as a gift they were well suited.
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Posted 1 month ago
Thank you so much for your 4-star rating and for choosing Smart Cellular as your trusted mobile provider! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our quick and efficient service. We take pride in offering pristine phones that look and feel just like new. It's fantastic to know that you were satisfied with your purchase, especially since you've previously bought another phone from us as a gift. We're glad to be of service to you and look forward to assisting you with any future mobile needs.
Posted 1 month ago
Good communication and product as described.
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Posted 1 month ago
Dear Thank you so much for taking the time to give Smart Cellular a 4-star rating! We truly appreciate your feedback and support. We are thrilled to hear that you had a positive experience with us and that our communication met your expectations. Our team works hard to ensure clear and effective communication throughout the entire process. It's also great to know that the product you received matched your expectations. We strive to deliver high-quality products that are accurately described on our website. Once again, thank you for choosing Smart Cellular and for your kind words. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Posted 1 month ago
Very good at responding to any queries
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Posted 1 month ago
Dear Thank you so much for taking the time to rate Smart Cellular with 4 stars! We truly appreciate your kind words and positive feedback. We are thrilled to know that you found our team very good at responding to any queries. It is our utmost priority to provide excellent customer service and ensure that all your questions and concerns are addressed promptly. Once again, we thank you for your support and for choosing Smart Cellular. We look forward to serving you even better in the future. Best regards, [Your Name]
Posted 1 month ago
Excellent reception and range
Helpful Report
Posted 1 month ago
Dear Thank you so much for taking the time to rate Smart Cellular with four stars! We genuinely appreciate your support and feedback. We are thrilled to hear that you have experienced excellent reception and range with our services. Delivering a reliable and wide-reaching network coverage is one of our top priorities, so we are extremely pleased that we have met your expectations in this aspect. Once again, we would like to express our gratitude for your positive review. If you have any further suggestions or queries, please don't hesitate to reach out to us. We look forward to serving you in the future.
Posted 1 month ago
Offered an alternative for quick delivery but agreed to wait for the original order which arrived 11 days later. The i phone 13 is good now getting used to all its features.
Helpful Report
Posted 1 month ago
Dear valued customer,Thank you for your generous 4-star rating of Smart Cellular! We truly appreciate your feedback. We are glad to hear that you had a positive experience with us and that your order, despite the initial delay, arrived within 11 days. We understand that waiting for the original order can sometimes be challenging, but we believe it was worth it for you to fully enjoy the features of your new iPhone 13. If there is anything else we can assist you with or any questions you may have regarding your purchase, please do not hesitate to reach out to us. We are here to make your experience as seamless as possible. Thank you once again for choosing Smart Cellular. We hope to continue serving you with the best products and excellent service in the future! Best regards, The Smart Cellular Team
Posted 1 month ago
Very efficient service online. Offered a few options for faster delivery but happy with the turn around time. Phone is like new 😁. Only issue was the wrong cable being sent but a quick email got the correct one delivered promptly.
Smart Cellular 4 star review on 28th March 2024
Helpful Report
Posted 1 month ago
Dear Reviewer,Thank you so much for your fantastic 4-star rating of Smart Cellular! We truly appreciate your support and feedback. We're thrilled to hear that you had a very efficient service online and that we were able to offer you several options for faster delivery. We understand how important it is to receive your order in a timely manner, and we're glad we could meet your expectations. It's also wonderful to know that your phone feels just like new – we take great pride in providing high-quality devices. We apologize for the inconvenience caused by the wrong cable being sent. However, we're delighted to hear that our quick response to your email led to the prompt delivery of the correct cable. Our goal is to ensure your complete satisfaction, and we're grateful for your understanding. Once again, thank you for choosing Smart Cellular, and we hope to serve you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Best regards, The Smart Cellular Team
Posted 1 month ago
Purchased a iPhone and initially had an issue with the sound but contacted customer service and they were extremely responsive and offered a refund or a replacement. As I wanted the phone I opted for a Replacement and received this and again the overall quality of the phone was excellent and I would be happy to recommend Smart Cellular not only for their quality of products but for the after sales service.
Smart Cellular 4 star review on 27th March 2024 Smart Cellular 4 star review on 27th March 2024 Smart Cellular 4 star review on 27th March 2024
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Posted 1 month ago
Thank you so much for your 4-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our customer service team. We apologize for the initial issue with the sound on your iPhone, but we are glad that our team was able to assist you promptly and offer a refund or replacement. We are delighted to know that you opted for a replacement and found the overall quality of the phone to be excellent. Your recommendation means a lot to us, and we are committed to providing not only high-quality products but also outstanding after-sales service. Thank you again for your support, and we look forward to serving you in the future.
Posted 1 month ago
I received the iPhone in the end Well done Thanks
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Posted 1 month ago
Thank you so much for your fantastic 4-star review of Smart Cellular! We truly appreciate your feedback and are thrilled that you had a great experience with us. Your support means a lot to us!"I received the iPhone in the end. Well done! Thanks." We are delighted to hear that you finally received your iPhone and that you are satisfied with our service. We strive to ensure that our customers have a seamless experience, and your satisfaction is our top priority. If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. Thank you once again for choosing Smart Cellular. We look forward to serving you even better in the future! Warm regards, [Your Name] Smart Cellular Customer Support
Posted 1 month ago
I’m delighted with my purchase, iPhone 13 Pro, from Smart Cellular. They maintained good communications after initially failing to explain that they had a stock problem. The telephone number on the website does not work reliably but emails were answered speedily.
Smart Cellular 4 star review on 25th March 2024
Helpful Report
Posted 1 month ago
Dear Richard,Thank you so much for your 4-star rating and your kind words about Smart Cellular. We greatly appreciate your feedback and are thrilled to hear that you are delighted with your purchase of the iPhone 13 Pro. We apologize for any confusion caused by our initial failure to communicate the stock problem adequately. We understand the importance of keeping our customers well-informed, and we have taken your feedback on board to improve in this area. We're glad to hear that our team was able to maintain good communication with you through email and address your inquiries promptly. We always strive to provide timely and efficient customer service to ensure a smooth shopping experience. We appreciate your feedback regarding the reliability of our telephone number. We will investigate this matter further to ensure that it works reliably in the future. In the meantime, we are pleased to know that our responsiveness via email met your expectations. Thank you once again for choosing Smart Cellular. If you have any further questions or require any assistance, please don't hesitate to reach out to us. We look forward to serving you in the future.
Posted 1 month ago
Ordered an IPhone 8 for my daughter good price for the phone compared to other websites i looked at. Delivered within a reasonable time and they phone was in great condition
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Posted 1 month ago
Dear valued customer,Thank you for taking the time to rate Smart Cellular with 4 stars. We truly appreciate your feedback. We're delighted to hear that you found a good price for the iPhone 8 you ordered for your daughter, especially compared to other websites you explored. It brings us immense satisfaction to know that you found our delivery time to be reasonable and that the phone arrived in great condition. We strive to provide our customers with excellent products, competitive prices, and exceptional service. Your positive experience means a lot to us, and we're grateful for your support. Should you need any further assistance or have any inquiries in the future, please don't hesitate to reach out to us. We look forward to serving you again! Best regards, The Smart Cellular Team
Posted 1 month ago
Great phone and in excellent condition as it was said to be
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Posted 1 month ago
Thank you so much for your 4-star rating of Smart Cellular! We sincerely appreciate your feedback and are glad to hear that you found the phone in excellent condition, just as it was described. It's great to know that you're satisfied with your purchase. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing Smart Cellular!
Posted 1 month ago
I have ordered and received my IPhone 12. I am really pleased with the condition, which is “Excellent “ it was easy to order and my phone was delivered on time and well packed.
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Posted 1 month ago
Dear Sandra,Thank you so much for your 4-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you are pleased with your recent purchase of the iPhone 12. We're glad to know that the device arrived in excellent condition and that the ordering process was easy for you. Our team always strives to deliver products on time and properly packed, so it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Thank you once again for choosing Smart Cellular! Best regards, [Your Name]
Posted 1 month ago
It’s good service
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Posted 1 month ago
Dear reviewer,Thank you for taking the time to leave us a 4-star rating for Smart Cellular! We appreciate your feedback and are delighted to hear that you find our service to be good. Our team is committed to providing excellent customer service and ensuring a smooth cellular experience for all our users. We value your support and encourage you to reach out to us if you have any further suggestions or questions. Thank you again for choosing Smart Cellular! Best regards, Smart Cellular Team
Posted 1 month ago
Great phone and looks great. Delivery times can vary and did take longer than expected to arrive but the response via email was quick and easy to do. The wrong colour phone came on arrival but was happy in the long run.
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Posted 1 month ago
Thank you so much, Becky, for your 4-star rating and valuable feedback on Smart Cellular! We greatly appreciate your kind words about the phone and its appearance. We apologize for any inconvenience caused by the longer delivery time; however, we're glad to hear that our email responses were prompt and hassle-free for you. We understand that receiving the wrong color phone initially might have been disappointing, but we're thrilled that you ended up being happy with it in the long run. Your satisfaction is our priority, and we look forward to serving you again in the future.
Posted 1 month ago
Smart Cellular is rated 4.0 based on 2,441 reviews