“Apart from a week delay in receiving my new phone I’m very happy with it.
Went for an “excellent “ phone and it most certainly is, even has 100% battery life!
Thanks smart cellular.”
Thank you, Andy, for your fantastic 4-star rating of Smart Cellular! We truly appreciate your feedback. We apologize for the slight delay in receiving your new phone, but we're thrilled to hear that you're very happy with it. Rest assured, our team is continuously working to improve our delivery process to ensure smoother experiences for our customers. It's wonderful to know that the phone you chose is excellent and is living up to your expectations, complete with a 100% battery life! Thank you for choosing Smart Cellular.
Dear Ahmed,Thank you for choosing Smart Cellular and taking the time to give us a 4-star rating! We truly appreciate your support.
"Delivered quickly" - We are thrilled to hear that your order was delivered promptly. Our team always strives to provide efficient and speedy service to our valued customers.
Once again, thank you for your feedback. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Smart Cellular Team
Thank you so much for your review and your 4-star rating of Smart Cellular! We greatly appreciate your feedback. We're glad to hear that your phone arrived in good condition. However, we're sorry to hear that the delivery took longer than expected, and that you had to follow up a couple of times. We apologize for any inconvenience this may have caused. We value your business and will take your feedback into consideration to improve our delivery process. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for your valuable feedback!
“Easy to use web site. The price of the phone was very competitive. Which such a competitive price I was amazed at the connection of the phone when it arrived.”
Dear Philip,Thank you so much for your wonderful 4-star rating of Smart Cellular! We sincerely appreciate your support and are delighted to hear that you had a positive experience with us.
We are thrilled that you found our website easy to use and that the price of the phone exceeded your expectations in terms of competitiveness. We strive to offer our customers the best possible deals, so it's fantastic to know that we delivered in this aspect.
Moreover, we are thrilled that the connection of the phone impressed you upon its arrival. Our team works diligently to ensure that all our devices are in top-notch condition, guaranteeing a seamless user experience.
Thank you again for your kind words and for choosing Smart Cellular. We are here to provide you with exceptional service whenever you need us.
“The order took longer than advertised to arrive. The phone was not in as good a condition as I expected. Thought about returning it but decided not to as daughter (who the phone was for) didn't want the hassle. It's working OK so far.”
Thank you so much for taking the time to give Smart Cellular a 4-star rating! We truly appreciate your feedback and are glad to hear that the phone is working well for you so far. We apologize for any inconvenience caused by the delayed delivery and the condition of the phone not meeting your expectations. If you ever have any concerns in the future, please don't hesitate to reach out to our customer service team. We value your satisfaction and are always here to assist you. Thank you again for choosing Smart Cellular!
Dear Colin,Thank you so much for your four-star rating of Smart Cellular! We really appreciate your feedback and are thrilled to hear that you found our services satisfactory.
It's great to know that you were able to find a replacement phone for your wife, and we're happy to hear that the delivery was quick and the price was great. We always strive to provide our customers with high-quality products and efficient service, so it's fantastic to know that we did not disappoint.
We hope that your wife is enjoying her new phone, and please don't hesitate to reach out to us if you have any further questions or concerns. Thank you once again for choosing Smart Cellular!
“Well pleased with the iPhone 11. Arrived 2days later than promised and was in pristine condition as promised.
Only criticism is trying to get anyone to answer the phone when trying to contact smart cellular and the failure to reply to my emails re delivery.”
Dear ,Thank you for your 4-star rating of Smart Cellular! We appreciate your feedback and are glad to hear that you are well pleased with your iPhone 11. We apologize for the slight delay in delivery, but we are happy to know that it arrived in pristine condition.
We are sorry to hear about your difficulty in reaching us by phone and the lack of response to your emails regarding delivery. We strive to provide excellent customer service, and we sincerely apologize for any inconvenience caused. Rest assured, we take your feedback seriously and will work towards improving our communication channels to ensure a smoother experience for our valued customers.
Thank you once again for your feedback and for choosing Smart Cellular. We hope you enjoy your new iPhone 11, and please don't hesitate to reach out if you have any further questions or concerns.
Best regards,
Smart Cellular Team
Dear ,Thank you so much for taking the time to give us a 4-star rating! We greatly appreciate your support and are glad to hear that you had a positive experience with Smart Cellular.
At Smart Cellular, we strive to provide excellent customer service and top-quality products, including competitively priced refurbished handsets. We understand that our customers are looking for value without compromising on quality, and we are committed to meeting those expectations.
Thank you again for your kind words and high rating. We genuinely value your feedback, as it helps us continuously improve our services and offerings. If you have any further comments or suggestions, please don't hesitate to reach out to us.
We look forward to serving you in the future!
Dear Sean,Thank you so much for taking the time to give Smart Cellular a 4-star rating! We truly appreciate your feedback.
We are thrilled to hear that the phone was delivered on time and in great condition, exceeding your expectations. Our team works diligently to ensure all our customers receive their purchases promptly and in impeccable condition.
Once again, we want to express our gratitude for your support and for choosing Smart Cellular. If there's anything else we can assist you with, please don't hesitate to reach out.
Thank you, R, for your 4-star rating of Smart Cellular! We sincerely appreciate your feedback and support. We're glad to hear that you were satisfied with your purchase of two phones. We apologize for the delay in delivering one of the phones, but we're glad that you were eventually able to receive both devices. Your patience and understanding are truly appreciated. If you have any further comments or questions, please don't hesitate to reach out. Thanks again for choosing Smart Cellular!
“Overall a good service
Phone eventually arrived it’s lovely as promised pristine condition Bought as an unlocked phone- but it’s not- customer service has been good. You need to be patient with this company”
Dear [Reviewer],Thank you so much for taking the time to share your 4-star rating for Smart Cellular. We truly appreciate your feedback and are glad to hear that overall, you had a good experience with our service.
We apologize for any inconvenience caused by the unlocked phone not being as expected. However, we are pleased that our customer service has been able to assist you during this process. We understand that patience is important when dealing with this company, and we appreciate your understanding.
Once again, thank you for your support and for choosing Smart Cellular. If you have any further questions or need assistance, please don't hesitate to reach out to us. We are here to help.
Best regards,
[Your Name]
“I got a pristine iPhone 14 and it was certainly in pristine condition although with battery health at 91% I had thought this may be higher. The USB cable was missing and has been promised. Communication was easy and overall I am happy with the experience.”
Dear Chris,Thank you for taking the time to leave a 4-star rating for Smart Cellular! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us.
We're glad to hear that the iPhone 14 you purchased from us was in pristine condition, matching your expectations. We apologize for the battery health being at 91%; while it is still a good health level, we understand your desire for it to be higher. Rest assured that our team carefully assesses each device before listing it for sale.
We apologize for the missing USB cable, and we want to assure you that it has been promised to you. Please feel free to contact our customer service team if you need any further assistance regarding this matter.
It's great to know that the communication was easy throughout the process, making your experience smoother. Our goal is to provide top-notch customer service, and your satisfaction means a lot to us.
Thank you once again for your valuable feedback. If you have any more questions or concerns, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
[Your Name]
Smart Cellular Customer Support
Dear [Reviewer],Thank you so much for taking the time to leave us a 4-star rating for Smart Cellular! We truly appreciate your support and are thrilled to hear that you are happy with our product.
We apologize for any inconvenience caused by the slower shipping. However, we are glad that our communication regarding the shipping kept you informed and up to date. Customer satisfaction is our utmost priority, and we appreciate your understanding.
Thank you again for your positive feedback and for choosing Smart Cellular. If there's anything else we can assist you with, please don't hesitate to reach out. We value your business!
Best regards,
[Your Name]
“The phone I ordered came really quickly, and was in great condition, the only problem was, was that I ordered a black phone and when it came it was lilac, I suppose I can always put a black cover on it”
Thank you, Dean, for your 4-star rating of Smart Cellular! We truly appreciate your feedback. We are delighted to hear that the phone you ordered arrived swiftly and in excellent condition. Our apologies for the mix-up with the color, but we're glad to hear that you have a solution in mind by using a black cover. Should you have any further queries or require assistance, please don't hesitate to reach out. Once again, thank you for choosing Smart Cellular!
,Thank you for taking the time to rate Smart Cellular with 4 stars! We truly appreciate your feedback and support.
We apologize for the inconvenience caused by the missing cable charger in your package. Rest assured, we strive to provide a complete and satisfactory experience to all our customers. We will take your feedback into consideration and make necessary improvements to avoid such instances in the future.
It's great to hear that everything else related to the phone was in pristine condition. We aim to deliver top-quality devices that meet our customers' expectations.
Once again, thank you for your valuable rating and for choosing Smart Cellular. We look forward to serving you better in the future.
“I was delighted with my phone when I received it. Customer service is slow and communication could be better. They didnt provide me with the correct information regarding my delivery, it states 3-5 days delivery when ordering, but then they said its can be 7-10 days which is very misleading. But once I received my phone I was happy enough.”
Dear Mrs,Thank you so much for taking the time to rate Smart Cellular with 4 stars. We greatly appreciate your feedback and are glad to hear that you were delighted with your phone upon receiving it.
We understand that there were some concerns regarding our customer service and communication. We apologize for any inconvenience caused by the delays in providing the correct information regarding your delivery time frame. Our team is continuously working towards improving our communication with customers and ensuring that the information provided is accurate and clear.
Nevertheless, we are pleased to know that you were happy with your phone once it arrived. We value your support and look forward to serving you even better in the future.
Thank you again for choosing Smart Cellular.
“Great experience all round, good price. Payment plan really helpful. Super fast delivery I think it was literally 2 days. Phone was better condition than expected. No complaints and I’ll tell other people about the site.”
Thank you so much for taking the time to leave us such a positive 4-star rating! We're thrilled to hear that you had a great experience with Smart Cellular. We're proud to offer competitive prices and our payment plan is designed to be convenient for our customers. We're also glad to know that our speedy delivery exceeded your expectations and that the phone's condition was better than anticipated. We appreciate your support and look forward to serving you again in the future. Don't hesitate to spread the word about us to your friends and family—we'd love to welcome them to our site too!
Thank you for your 4-star rating of Smart Cellular! We truly appreciate your feedback and are delighted to hear that you found our phone pristine and amazing, offering great value for your money. We apologize for the delayed delivery, but we would like to express our gratitude for keeping in touch with updates throughout the process. Your satisfaction is our top priority, and we look forward to serving you again in the future.
“Very competitively priced and iPhone as described- it was pristine. Good communication from company after the initial confusion as to the dispatch date as it was delayed.”
Thank you so much for taking the time to leave this fantastic 4-star rating on Smart Cellular! We greatly appreciate your feedback and are thrilled to hear that you found our prices very competitive and the iPhone you received was described accurately and in pristine condition. We apologize for any initial confusion regarding the dispatch date but are glad that our communication afterwards helped clarify the situation. Thank you again for your support and we look forward to serving you in the future!
Dear CG,Thank you so much for your 4-star rating of Smart Cellular! We are thrilled to hear that you had a positive experience with our service. Your feedback is truly appreciated as it helps us improve and deliver even better experiences to our customers.
We also wanted to take this opportunity to share a short text from a past delivery: "Pristine is indeed pristine." We believe this text perfectly captures our commitment to delivering high-quality services and products to our valued customers, just like yourself.
Once again, thank you for choosing Smart Cellular. We look forward to serving you in the future.
