thank you so much for your amazing 5-star rating of Smart Cellular! We truly appreciate your kind words and are thrilled to hear that you are happy with your recent purchase of the iPhone 13.
We're glad to know that our customer service met your expectations and that you found the price affordable. The satisfaction of our customers is our utmost priority, and we are delighted that the phone's functions have lived up to your expectations.
If you have any further inquiries or require assistance in the future, please don't hesitate to reach out. We're always here to help!
Thanks once again for choosing Smart Cellular. We hope that you'll continue to enjoy your iPhone 13 to the fullest!
Warm regards,
The Smart Cellular Team
Thank you so much for your fantastic 4-star rating of Smart Cellular! We greatly appreciate your feedback and we're thrilled to hear that you are very happy with your new phone purchase. We're glad that you were able to save money by opting for a used one and that the delivery was prompt.
Your satisfaction is our top priority, and we're delighted that you're overall pleased with your purchase. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out.
Once again, thank you for choosing Smart Cellular. We hope to serve you again in the future!
“The original phone supplied had a software fault. It was simple to return the faulty phone and although there was a 14 day delay, a replacement was sent which I am happy with.”
Dear,Thank you so much for your wonderful 5-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our service.
We apologize for the inconvenience you faced with the software fault on the original phone you received. However, we are glad to know that our return process was hassle-free for you. We understand that the 14-day delay may have been frustrating, but we're happy that we were able to send you a replacement phone that you are satisfied with.
Your satisfaction is our top priority, and we strive to deliver top-notch products and services to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!
Thank you once again for choosing Smart Cellular. We look forward to serving you again in the future.
Best regards,
Smart Cellular Team
Dear Ahmed,Thank you so much for your 5-star rating of Smart Cellular! We greatly appreciate your feedback and we're thrilled to hear that you had an excellent experience with us. We're glad that you are satisfied with your purchase of the iPhone 12 Pro Max and that you received it as described.
Should you have any further questions or require any assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future.
,Thank you so much for taking the time to leave us a wonderful 5-star review of Smart Cellular. We truly appreciate your kind words and support. Thanks for a great phone at a great price.
We are thrilled to hear that you are satisfied with our product and the value it provides. Our team works hard to deliver high-quality smartphones at affordable prices, and it warms our hearts to know that we have succeeded in meeting your expectations.
Once again, we want to express our gratitude for your positive feedback. We value customers like you who recognize and appreciate our efforts. If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Thanks for choosing Smart Cellular! We look forward to serving you again in the future.
Warm regards,
Smart Cellular
“I recently purchased an iPhone 13 from Smart Cellular, and overall, I had a positive experience. Although the delivery took a bit longer than expected, the phone arrived in excellent condition and the price was competitive compared to other providers. Ultimately, I decided to return the phone, and the return process was straightforward and hassle-free. I received my refund promptly and without any issues. I appreciate the ease of the return process and would recommend Smart Cellular for their quality products and customer-friendly policies.”
Dear [Reviewer's Name],Thank you so much for your kind words and for giving Smart Cellular a 5-star rating! We are thrilled to hear that you had a positive experience with us and appreciate your support.
We understand that the delivery took longer than expected, and we apologize for any inconvenience caused. However, we are glad to know that the iPhone 13 arrived in excellent condition and that our price was competitive compared to other providers.
We are also pleased to hear that the return process was straightforward and hassle-free for you. Ensuring a smooth and convenient experience for our customers is always our top priority. We're glad we were able to promptly process your refund without any issues.
Thank you for highlighting the ease of our return process. We strive to provide quality products and customer-friendly policies, and we are grateful for your recommendation.
Once again, thank you for choosing Smart Cellular. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us.
Dear Mat,Thank you so much for giving Smart Cellular a 5-star rating! We greatly appreciate your positive feedback and we're thrilled to hear that you had a great experience with us.
We're glad to know that the phone you received looks aesthetically like new. We understand that you can't comment on the battery life just yet, but it's wonderful to hear that it looks promising.
Thank you once again for choosing Smart Cellular. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us.
“Very happy with my new iPhone it is in very good condition which is exactly what it said in the description. The delivery was fast received it within 2days. I would highly recommend smart cellular.
Thank you smart cellular for my new iPhone very happy customer.”
Thank you so much for taking the time to leave us a 4-star rating for Smart Cellular! We greatly appreciate your feedback and are thrilled to hear that you are very happy with your new iPhone and the condition it arrived in, just as described in the product description.
We take pride in ensuring a fast and efficient delivery service, so it's fantastic to know that you received your iPhone within 2 days. Your satisfaction is our utmost priority, and we couldn't be more delighted that you would highly recommend Smart Cellular.
Once again, thank you for choosing Smart Cellular for your new iPhone. We are thrilled to have you as a happy customer!
Best regards,
Smart Cellular
Thank you so much for your incredible 5-star rating of Smart Cellular! We truly appreciate your feedback and support.
We are delighted to hear that you had a positive experience with us. It's fantastic to know that our prompt pricing agreement and seamless payment process met your expectations. We pride ourselves on delivering excellent customer service, and your comment about our great communication with our customer service team has made our day!
Once again, we can't thank you enough for choosing Smart Cellular. We look forward to serving you again in the future.
Best regards,
The Smart Cellular Team
Thank you so much for taking the time to rate Smart Cellular with four stars! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience overall.
We are sorry to hear that the delivery of your phone was rather slow. We understand the importance of timely deliveries, and we apologize for any inconvenience this may have caused. Your feedback will certainly help us improve our services in the future and ensure a better experience for our customers.
Once again, thank you for your valuable feedback, and we hope to have the opportunity to serve you even better in the future.
Thank you so much, Adrian, for giving Smart Cellular a stellar 5-star rating! We truly appreciate your kind words and feedback. We're thrilled to hear that you had a seamless experience from start to finish while selling your mobile phone to us. It means a lot to know that you would choose us again in the future. Thank you for putting your trust in our services. We look forward to serving you again.
Dear Sam,Thank you so much for your generous 5-star rating of Smart Cellular! We truly appreciate your support and are glad to hear that you had a positive experience with our service.
Great customer service and simple instructions to follow are at the core of our mission, so it's wonderful to receive your feedback on these aspects. We will continue to strive for excellence and provide you with the best possible service in the future as well.
Thank you once again for choosing Smart Cellular and taking the time to leave us a review. We look forward to serving you again!
Dear Ra,Thank you so much for your glowing 5-star rating of Smart Cellular! We truly appreciate your feedback and are delighted to hear that you had a great experience with our services.
We take pride in providing brilliant service to our customers, and we're thrilled that you found our prices reasonable. Your satisfaction is our top priority, and it's always rewarding to know that our efforts have paid off.
Once again, thank you for choosing Smart Cellular. We look forward to serving you in the future and providing you with the same exceptional service and swift money transaction.
Thank you so much for giving Smart Cellular a five-star rating! We truly appreciate your support and are glad to hear that you had a positive experience with us.
"Fast delivery, good product, great customer service" perfectly sums up what we strive for at Smart Cellular. We work diligently to ensure prompt delivery, provide top-notch products, and deliver exceptional customer service throughout your journey with us.
Your satisfaction is our utmost priority, and we're thrilled to know that it reflects in your review. Should you have any further feedback or need any assistance, please don't hesitate to reach out to our dedicated customer service team.
Once again, thank you for choosing Smart Cellular, and we look forward to serving you again in the future!
Posted 11 months ago
Thank you so much for your wonderful 5-star rating of Smart Cellular! We truly appreciate your kind feedback and are delighted to hear that you had a positive experience with us.
At Smart Cellular, we are dedicated to providing excellent service and ensuring our customers' satisfaction. Your compliment about our fast delivery, good product, and great customer service made our day! We always strive to deliver the best products promptly and provide superior support to our valued customers like you.
Once again, thank you for choosing Smart Cellular, and we look forward to serving you in the future.
Dear Graham,Thank you so much for your wonderful 4-star rating of Smart Cellular! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us.
Quick service and quality product are two of our top priorities, and we are delighted that we were able to meet your expectations.
Thank you again for choosing Smart Cellular. We look forward to serving you again in the future!
“I managed to get the phone I wanted st the cheapest price online. It arrived quickly and the condition was better than I was expecting. This is the second time I've bought phones from them and I live my new phone!!”
Thank you so much, Tracey, for awarding us with a fantastic 5-star rating! We sincerely appreciate your kind words and are delighted to hear that you had such a positive experience with Smart Cellular. We're thrilled to know that you were able to find the phone you desired at the best price available online. Our team always strives to provide competitive prices to ensure our customers receive the best value for their money. We understand the importance of timely delivery, so it's wonderful to hear that your order arrived quickly.
It's even better to learn that the condition of your new phone exceeded your expectations. We take great care in carefully inspecting and testing all our devices before shipping them out. Your satisfaction is our top priority.
Lastly, we would like to express our gratitude for your continued trust and loyalty. We're honored to have earned your business for the second time, and we're thrilled that you love your new phone!
Once again, thank you for choosing Smart Cellular and taking the time to leave such a glowing review. We're here to assist you whenever you need us. Enjoy your new phone!
Thank you, Magenta, for giving Smart Cellular a 5-star rating! We greatly appreciate your positive feedback. We are thrilled to hear that you found our services to be a brilliant choice, at a great price, and with fast delivery. It's always rewarding to exceed our customers' expectations, and we are glad that we could deliver a phone that surpassed your expectations. Thank you once again for choosing Smart Cellular.
“I bought an iPhone 11 labelled as excellent condition and it arrived as expected. The screen and case were almost perfect. The battery life indicator tells me that it only has 80% of its capacity left but that was also expected. Quick delivery and packaged well. This is my 3rd phone from Smart Cellular.”
Dear Jason,Thank you so much for your glowing 5-star review of Smart Cellular! We truly appreciate your continued trust and support as a loyal customer.
We are thrilled to hear that your iPhone 11 arrived in excellent condition, just as you had expected. It's great to know that both the screen and case were almost perfect, exceeding your expectations. We apologize for the battery life indicator showing 80% capacity; however, we're glad that it was something you were anticipating.
Our team takes pride in providing quick delivery and ensuring the safe packaging of our products, so it's fantastic to hear that you were satisfied in both of these aspects.
Thank you again for choosing Smart Cellular as your go-to source for phones. We look forward to serving you for all your future mobile needs!
Warm regards,
Smart Cellular Team
Dear Dave,Thank you so much for your incredible 5-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear about your satisfaction with our products and services.
We're absolutely delighted to know that you found our deal amazing, the condition of your purchase excellent - just like new, and even received an extra £15 off! Your happiness is our ultimate goal, and we're overjoyed that we were able to meet your expectations.
Once again, thank you for choosing Smart Cellular. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We'll be more than happy to assist you.
“Absolutely shocking, 1st phone sent was the wrong grade & wrong colour! Second phone wrong phone! Third phone damaged beyond a joke, ordered pristine, return cost still not covered! Repeatedly asked, emails ignored, thank god I payed for all 3 via PayPal! Disputing I returned 3rd phone, I have RM receipt via special recoded, photo proof of delivery, tracking signature and I’ve had to escalate to PayPal! To top it off this whole process has now been 5 months from first phone, do not expect a fast delivery, do not believe any email regarding dispatch, it’s all lies. One issue you could let slip, 3 and then play games and I loose money! Total clown show, I’d be amazed if anyone ever gets the grade/colour/spec phone they purchased, case in point my return photo from RM showed countless & I mean countless returns, save, time, saintly & money, any company but these jokers or should I say scammers as that’s what they are.”
Dear Reviewer,Thank you for taking the time to share your experience with Smart Cellular. We sincerely appreciate your feedback and apologize for the disappointing issues you encountered with your orders.
We deeply regret that the first phone you received was the wrong grade and color, followed by receiving the wrong phone with the second order. The fact that the third phone was damaged is completely unacceptable, especially when you had ordered a pristine device. We understand your frustration with the return cost not being covered, despite repeatedly asking for assistance and having evidence of shipping. We apologize for any delays in addressing your concerns and appreciate your patience.
We would like to assure you that we take your concerns seriously and are committed to making improvements. We understand the importance of delivering the right product in a timely manner and providing excellent customer service. We are already working on resolving the dispute through PayPal and will continue to do everything in our power to rectify the situation.
Your mention of countless returns in your photo from Royal Mail is particularly concerning, and we will investigate this matter further to ensure our processes are improved to avoid similar incidents in the future. We appreciate your suggestion to save time, sanity, and money by considering other reputable companies, and we will take this feedback to heart.
Once again, thank you for sharing your experience, and we genuinely apologize for the inconvenience caused. We value you as a customer and would like to make things right. If there is anything specific we can do to rectify this situation or address your concerns, please do not hesitate to let us know.
Kind regards,
Smart Cellular Customer Support