Smart Home Sounds Reviews

Name: Smart Home Sounds
Address: Unit A1 Herrick Way, Cheltenham, Gloucestershire
Rating: 4.94

4.9 Rating 2,371 Reviews

99 %

of reviewers recommend Smart Home Sounds

4.9

Based on 2,371 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Smart Home Sounds:

At Smart Home Sounds we are experts in everything audio visual.
We focus on quality and service to a wide range of clients, priding ourselves on being at the forefront of new technology for the home.

Visit Website

Phone:

01242903655

Email:

info@smarthomesounds.co.uk

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Smart Home Sounds 5 star review on 22nd August 2026

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, very knowledgeable and helped me decide on the right product.”

Helpful Report

Posted 7 years ago

“Excellent service. Delivered efficiently day after order and was kept fully informed by email about delivery status.”

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Posted 7 years ago

Hi there, thank you for taking the time to leave a review. I am glad you received your order on time and the communication was consistent throughout. We are very selective with our courier service so we are always endeavouring to offer our customers the best delivery service available. Let us know if you ever need any more Sonos advice in the future! Kind regards, Jonathan @ Smart Home Sounds

Posted 7 years ago

“Service was Spot On Thanks”

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Posted 7 years ago

“Sonos Beam is a superb device. Smart Home Sounds provide an excellent service. Very helpful staff, swift dispatch and next day delivery at no cost. Great price and extended warranty. Absolutely brilliant and I'd recommend the company to anyone, any time.”

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Posted 7 years ago

“Really cannot recommend this company enough. Had a small problem due to delivery driver being idiot and had a response back in 20 minutes. Went back and ordered a second speaker as loved it so much. Then went back for a third for bedroom. Really amazing products and service. In fact just recommended them to my mum as she wants one for my dads birthday. Great company, great products and great service 5 stars everyday of the week!”

Helpful Report

Posted 7 years ago

Hi there, Thank you for taking the time to leave a review. I am glad we were able to sort the delivery issue you had with the courier swiftly and to your satisfaction. Also, pleased to hear you are enjoying the quality of the Sonos products and they should last you for years to come! Many thanks again and anything else we can help with in the future, we'd be happy to help! Kind regards, Jonathan @ Smart Home Sounds

Posted 7 years ago

“Great sound.... to be honest we are new to this type of listening to music and tv and probably need a bit of time to explore some more. So far though we are truly gobsmacked by the quality 👍👍👍🙂🙂🙂 Add to this a great price, a 6 year warranty and spot on delivery performance = very happy customers 👍🙂”

Helpful Report

Posted 7 years ago

Hi there, Thank you for taking the time to leave a review. Great to hear the quality of your Sonos speakers have exceeded your expectations. We do agree Sonos is excellent value for money! Also pleased to hear you were happy with everything involved with the buying process. Anything else I can help with in the future, please don't hesitate to let me know. Kind regards, Jonathan @ Smart Home Sounds

Posted 7 years ago

“I found smart home to be the cheapest website I could find to purchase my Sonos Beam. Easy to use website and pleased I purchased from smart home. Only point I would make is the Saturday delivery option picked did not happen and it arrived Monday which is not a massive issue”

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Posted 7 years ago

“Wonderful service”

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Posted 7 years ago

“Asked a few question via the online chat, really helpful! Sonos was here next day!”

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Posted 7 years ago

“Very pleased with the efficiency of the service I received with my purchase and also with the prompt delivery strongly recommended Smart Home Sounds.”

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Posted 7 years ago

“Good price and excellent delivery”

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Posted 7 years ago

“I first ordered a Sonos One from Smart Home Sounds due to the inclusion of a 6 year warranty. The level of service re communication and next day deliver was excellent, so much so that I have now ordered a total of five Sonos Ones, a Playbar and sub from them. Their service matches the quality of the Sonos products. Highly recommended.”

Helpful Report

Posted 7 years ago

“Best price for Sonos Beam sound bar/prompt FREE next day delivery/6 year warranty . . . what more do you need? Very happy customer”

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Posted 7 years ago

“Sonos arrived promptly & good delivery system. Well packaged”

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Posted 7 years ago

“I noticed Smart Home Sounds when I was looking to buy another Sonos one. I had previously bought all my Sonos either from a local HiFi store or Curry’s. What first attracted me was the 6 year extended warranty. I have never had a problem with Sonos but it seemed like a good option. Also they have a lot of Sonos info. The ordering process was very easy and the speaker arrived next day. They also used DPD so I knew early on when it was arriving and could actually monitor it as it got closer. So I have been very pleased with the whole thing and if I require any more Sonos equipment they will be my first port of call”

Helpful Report

Posted 7 years ago

Hi there, thank you for taking the time to leave a review. I was very pleased to read this review as we do endeavour to offer the best service on the web as well as offering lots of content that you can always refer back to in the future. Regarding the courier, DPD are statistically the most reliable courier in the UK which is why we choose them, especially considering the value of the goods. If you ever require any Sonos advice in the future, we would be more than happy to help! Kind regards, Jonathan @ Smart Home Sounds

Posted 7 years ago

“Easy to use website, and quick ordering system. Equipment delivered next day.”

Helpful Report

Posted 7 years ago

“Good price. Great product. Their 7 days a week operating policy doesn’t include Bank Holidays but my order was processed ASAP after.”

Helpful Report

Posted 7 years ago

Hi there, Thank you for taking the time to leave a review. I am glad you were pleased with both the price and the product. We do aim to be as transparent as possible with our delivery policy. During the bank holiday periods, we do compose a delivery schedule so you can know which day your order will be delivered, allowing you to plan ahead. Enjoy your Sonos! Kind regards, Jonathan @ Smart Home Sounds

Posted 7 years ago

“Excellent service and comes with year guarantee and price match”

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Posted 7 years ago

“I was looking for a sound bar to go with a new Samsung UHD TV I'd just bought. As I was restricted for size, 99% of sound bars I found on the web were too long or too wide. The only bars that I could use in my own situation were the Sonos PlayBar or the Sonos Beam. Smart Home Sounds are an official Sonos dealer, so it was a no brainer who I was going to buy from. Their website is easy to navigate and gave all the information needed to make an informed decision of which speaker would be right for your application. Just to confirm my decision to buy the Sonos Beam I rang there help line and was given advice and some tips to get the best from my beam. They guarantee a price match, which they duly did, a £20 reduction on their listed price, with next day delivery thrown in what's not to like about Smart Home Sounds. Excellent service, excellent product. 5/5.”

Helpful Report

Posted 7 years ago

Hi there, Thank you so much for taking the time to leave a review. I am so glad you had such a positive experience with our company. We do aim to make ourselves as contactable as possible and understand how important it is to speak with a human being about speakers of this value! It would be a pleasure to help you with any Sonos purchases in the future. Enjoy your Sonos! Kind regards, Jonathan @ Smart Home Sounds

Posted 7 years ago

“Very good advice, with very good service.”

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Posted 7 years ago

Hi there, Thank you for taking the time to leave a review. I am glad you were pleased with the advice given by our team. We've been selling the Sonos system for over 7 years now so would like to think we know a thing or two by now! Also, pleased to hear you were happy with the service. Enjoy your sonos! Kind regards, Jonathan @ Smart Home Sounds

Posted 7 years ago

Smart Home Sounds is rated 4.9 based on 2,371 reviews