Smart Home Sounds Reviews

Name: Smart Home Sounds
Address: Unit A1 Herrick Way, Cheltenham, Gloucestershire
Rating: 4.94

4.9 Rating 2,320 Reviews

99 %

of reviewers recommend Smart Home Sounds

4.9

Based on 2,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Smart Home Sounds:

At Smart Home Sounds we are experts in everything audio visual.
We focus on quality and service to a wide range of clients, priding ourselves on being at the forefront of new technology for the home.

Visit Website

Phone:

0800 677 1100

Email:

info@smarthomesounds.co.uk

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Smart Home Sounds 5 star review on 9th March 2026

259

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice and stock carried. Item was delivered very quickly at no extra cost. Purchased at best price with new customer discount. Highly recommended”

Helpful Report

Posted 4 months ago

“Highly recommend Smart Home Sounds, excellent customer service from expert staff who are very knowledgeable about all of their products. I am so happy with my recent purchases being a PRO JECT T2W and a pair of SONOS Era 100’s to add to my Sonos set up. Best products at unbeatable prices. Big thanks to all at Smart Home Sounds. Steve”

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Posted 4 months ago

“The product was out of stock and Tom phoned me to say that as soon as it was back in stock they would inform me. This was done promptly and the price was matched. Delivered the next day. 6 years warranty. What else can one ask?”

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Posted 4 months ago

“Really great price for a good quality product. Delivery time was quick and customer service was pleasant and efficient. Thank you.”

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Posted 4 months ago

“A critical issue arose that caused considerable stress as I struggled to resolve it on my own. After reading several positive reviews and recommendations, I decided to reach out to for their expertise. Their team responded quickly and clearly, eliminating long wait times and confusing communication. The support staff listened attentively and showed real patience as I explained the situation and my concerns. Their commitment to fully understanding the issue before offering a solution was evident at every step of the process, Their honesty and transparent communication really stood out. I would highly recommend them to anyone looking for dependable assistance..”

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Posted 4 months ago

“Hello there, Fantastic company to deal with. Went the extra mile to get me a next day delivery and gave me a Great price on my dream TV (Sony A95L 77 inch) which I couldn't have afforded to buy anywhere else. Buy with confidence! Highly recommend. Kindest regards, Chris”

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Posted 4 months ago

“Simple ordering method, items supplied as per order, delivery within 24 hours, what could you wish for? Had a query and this sorted out within a couple of hours. Will use again as I believe this is a business that cares about it’s customers.”

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Posted 5 months ago

“Quick and easy transaction. The price was the cheapest I'd managed to find and delivery was quick too. Would use again”

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Posted 5 months ago

“I had a great experience with Smart Home Sounds. My order was delivered well within the 24-hour timeframe, which was impressive and much appreciated. What really stood out was the exceptional provision of the 5 year extended warranty; it’s genuinely put my mind at ease knowing that if anything goes wrong, Smart Home Sounds are only an email away. Excellent service from start to finish, and I wouldn’t hesitate to recommend them.”

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Posted 5 months ago

“Fantastic equipment at a reasonable price and delivered promptly … great customer service”

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Posted 5 months ago

“Sounds GREAT!”

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Posted 5 months ago

“Perfect service and rapid delivery - would 100% recommend”

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Posted 5 months ago

“My order of a Wiim Amp Pro was sent very quickly with excellent communication about dispatch and delivery. I wouldn't hesitate to use again”

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Posted 5 months ago

“I've bought 3/4 items from Smart Home Sounds over the last few years, including a Sonos Roam I bought over 5 years ago. It developed a fault and i returned it last week. They processed/checked it super quickly and sent me a new replacement via DPD next day - all due to their (free) 6 year warranty. Awesome service. I'll only buy Sonos kit from them going forwards now! thank you all,”

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Posted 5 months ago

“Great service”

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Posted 6 months ago

“Quick delivery and reasonable prices.”

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Posted 6 months ago

“Hopefully there be fantastic Father Christmas has them at the moment my child is waiting for the big day”

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Posted 6 months ago

“Very quickly delivery and great customer service who sorted out our initial issue promptly Fab free gifts too”

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Posted 6 months ago

“Great deal and a great bit of tech. Sonos era 300 is incredible”

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Posted 6 months ago

“Sonos Arc Ultra Purchase. I had read reviews and seen many many YouTube videos. One that really stood out from the crowd was the Smart Home Sounds YouTube product reviews. They were of real quality, professional ,and the products they reviewed gave a welcomed balanced opinion rather than pushing to buy the products from them. Their website enhanced this experience. I discovered they had a new branch open in Cheltenham. Walking in, first impressions it was clear to see the Branch was cut above the regular High St crowd of electronic shops (including John Lewis). It was a joy to be in the Branch and Oozed real class with quality products. I was seen by Rakesh , the Branch Manager . I was kindly given a coffee on my arrival from their in house Coffee Shop. Rakesh and his team were very professional as he gave me a listening experience of the Arc Ultra- and it didn't disappoint ! Being a lovely environment in the first place, Rakesh took care of my purchase with a good deal in a very professional relaxed manner - Thankyou! As was expected , the Sonos Arc Ultra is great listening experience and at some point will be back to the store to complete the surround sound purchase, but for me the customer service journey from their YouTube videos and website experience , to their amazing new Branch Store and a real personalised customer service experience leaves a lasting impression for wanting to come back. Good Luck to Smart Home Sounds - clearly you have a good recipe for success! Jasbir B. - Birmingham.”

Helpful Report

Posted 6 months ago

Smart Home Sounds is rated 4.9 based on 2,320 reviews