skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 31,464 Reviews

88 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 31,464 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 9th August 2026

Marina Mcelhinney

"Steve Jeynes"

Mark Anthony Power

Kenneth Sterling Charles

Richard Rodney Willsher

Charlie Hall

287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My friend bought tickets to Evesham football club event that was cancelled are the tickets bought valid for badsey show???”

Helpful Report

Posted 2 weeks ago

Hi Jeremy, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first, so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. Could you please also provide details of your order in your email back? I look forward to hearing from you, HT Skiddle Customer Support Team

Posted 2 weeks ago

“Skiddle did not access pay in 3 with PayPal. I was charged in full straight away. Will not refund, will not answer any work. Will never use again. Poor service”

Helpful Report

Posted 2 weeks ago

Hi there, I’m sorry to hear about the payment issue and the lack of response. I’ve noted this and will raise it with the relevant team to look into what happened and how we can prevent it in the future. If you’d like us to check a specific order, please contact support with any details you have. HT Skiddle Customer Support Team

Posted 2 weeks ago

“No one there”

Helpful Report

Posted 2 weeks ago

Hi there, I’m sorry to hear there was no one there. If you’d like us to look into this, please contact support with any details so we can review what happened. Have a great day HT Skiddle Customer Support

Posted 2 weeks ago

“Bought a parking ticket for the wrong day (my fault) but no way to transfer or get a refund to buy for the correct day. That is WRONG and could easily be an away to exchange or refund. I’ll try never to use Skiddle again - all for £6.”

Helpful Report

Posted 2 weeks ago

Hi Stephen, I’m sorry to hear about the parking ticket issue. I’ve noted your feedback about not being able to transfer or refund to the correct day and understand why that’s frustrating. If you’d like us to look into a specific order, please contact support with any details you have so we can check what options are available. HT Skiddle Customer Support Team

Posted 2 weeks ago

“Not enough staff responding to email or telephone. It is a maze to unlock accessible disabled tickets. There will be people wanting to go to events and missing out as they can't buy tickets and events running under capacity as fans couldn't buy a ticket - what madness! Could be a great platform but very disappointed. I still don't know if I will be able see Lauren hill.”

Helpful Report

Posted 2 weeks ago

Hi there, I’m sorry to hear about the response delays and the difficulty with accessing accessible tickets. I understand how frustrating this can be, especially when events may sell out or run at capacity. If you’d like us to look into a specific order or provide further assistance, please contact our support team with any details you have so we can review what happened. HT Skiddle Customer Support Team

Posted 2 weeks ago

“From start to finish, the team was professional, transparent, and highly organized. They kept me informed throughout the process, answered my questions promptly, and made everything easy to understand. I truly appreciate their dedication and would gladly recommend their services.”

Helpful Report

Posted 2 weeks ago

“Access ticket purchased for Nike Ridgers. Unable through ALL email addresses to obtain Carers ticket! No phone number. No contact except AI. Unable to complete this purchase!!!!!!”

Helpful Report

Posted 2 weeks ago

Hey there, Thank you for taking the time to leave your feedback. I have been unable to locate your order, so I have requested some additional information from you so that I can locate your account and advise on your review. I look forward to hearing from you. HT Skiddle Customer Support Team

Posted 2 weeks ago

“Poorly managed by two young girls. With two small items in goody bag. Got no makeover or any other treats or goodies. The food wasn't the best and not great for vegetarian options. We didn't even recieve a goody bag as they couldn't manage numbers. Not impressed after paying £45. Could I kindly recieve refund”

Helpful Report

Posted 2 weeks ago

Hi Nadia Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HT Skiddle Customer Support Team

Posted 2 weeks ago

“Very difficult to negotiate, much more complicated than it needs to be. Terrible site, would put me off buying tickets through them again.”

Helpful Report

Posted 3 weeks ago

Hey Lesley, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first, so I have raised this with our development team to see if this is something that can be looked into. Thanks, HT Skiddle Customer Support Team

Posted 3 weeks ago

“It was not worth £35 for 2 ppl and we were standing for 4 hrs and when asked to let us go upstairs they said it’s gonna be £210 for benches upstairs and small screens overall not worth it it was so cramped and smelly”

Helpful Report

Posted 3 weeks ago

Hi Noor , Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HT Skiddle Customer Support Team

Posted 3 weeks ago

“I had a lot of trouble with the Skiddle website with changing my password.”

Helpful Report

Posted 3 weeks ago

Hi Richard, Thanks for letting us know. Sorry you had trouble changing your password on Skiddle. Could you tell us what happened or any error messages you saw? If you prefer, you can contact our support with details and we’ll look into it. HT Skiddle Customer Support Team

Posted 3 weeks ago

“Kids allowed?”

Helpful Report

Posted 3 weeks ago

Hi There, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HT Skiddle Customer Support Team

Posted 3 weeks ago

“To be really honest, I'm an accessible tickets user, and this year I couldn't get the tickets I required. You had to write an email showing your proof of accessibility (which I did) to receive a password to get the tickets. That was days ago now, and I've not heard a thing. I know this wasn't Skiddles' fault, so I'll change my 2 stars to 5 because the customer service was fantastic when I called.”

Helpful Report

Posted 3 weeks ago

Hi Michelle, Sorry to hear you’ve not heard back after sending proof of accessibility. Could you share when you sent the email and any references or details you received? if you prefer, you can provide details here, and we’ll pass them along to the team to look into. Warm regards, HT Skiddle Customer Support Team

Posted 3 weeks ago

“Made me change password unnecessarily, requires you to print out the ticket to for access even after you’ve paid for a ticket online.”

Helpful Report

Posted 3 weeks ago

Hi there, Thanks for letting us know. Sorry you had to change your password unnecessarily and that ticket printing is required after online payment. Could you share what happened step by step or any error messages you saw? If you prefer, you can contact our support with details and we’ll look into it. HT Skiddle Customer Support Team

Posted 3 weeks ago

“I’ve written poor because we went to the Venue at 7.30 pm got told to walk all the way up the road where people were being let in at the VIP gate at 8pm and we were told as a general admission ticket holder to walk all the way back down to the other entrance and the gate was closed anyway. There were so many people with tickets that were turned away because they didn’t get there at 6.00 and told should have read the small print. What an absolute rip off. And I felt sorry for the staff who had to keep telling everyone they couldn’t come in Just wanted your money once you were through the entrance.”

Helpful Report

Posted 3 weeks ago

Hi lorraine, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HT Skiddle Customer Support Team

Posted 3 weeks ago

“Don’t recommend - artists are AWFUL - drinks and food expensive - nothing special - take this from a person who foolishly bought “VIP””

Helpful Report

Posted 3 weeks ago

Hi Sofia, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HT Skiddle Customer Support Team

Posted 3 weeks ago

“Rum and Reggae, The prospect building Bristol 2026. Firstly there was a promise of cocktails amongst other drinks on sale so we were looking forward to rum based cocktails. Not one bar had any cocktails whatsoever so false advertising. We got there at 2 and had to listen to awful music from a DJ. Not one hint of reggae music. We ended up leaving early because the music was so bad. Play proper reggae music next time and make sure your advertising is accurate”

Helpful Report

Posted 3 weeks ago

Hi (first name/ there), Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HT Skiddle Customer Support Team

Posted 3 weeks ago

“No reminder of event sent nearer the time so missed it!”

Helpful Report

Posted 3 weeks ago

Hi Samantha, Sorry to hear you missed the event due to the reminder not being sent. I’ve noted this with our team to look into how reminders are triggered. Thanks, HT Skiddle Customer Support Team

Posted 3 weeks ago

“It’s not like ticket master! I spent 60mins trying to get tickets and each time I selected the available tickets and pressed checkout the tickets were gone and I had to keep refreshing the page and doing the verification to make sure I am a human. I genuinely have not experienced such a poor ticket purchasing app site in my life”

Helpful Report

Posted 3 weeks ago

Hey Kim, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first, so I have raised this with our development team to see if this is something that can be looked into. Thanks, HT Skiddle Customer Support Team

Posted 3 weeks ago

“Was disappointed with my experience seeing insert caption at the bungalow on the 16th July 2026. Purchased tickets with no issues, while acknowledging the age limit advertised on skiddle as 16+. Being a 17 year old I obviously saw no issue, however it soon emerged that the venue had set their own age limit of 18+ meaning that myself and a very large group of others were unable to access the venue. Obviously we wouldn’t have came if we were aware of the 18+ age limit, however this was not made clear to anyone during the process of buying tickets, and we were misled into believing the age limit was 16+. After some negotiation with the venue management we were able to gain access but only for the 1 set, and we were all secluded into a corner of the venue, and we were kicked out immediately after the set. I’m glad we were able to see the set but only after some negotiation, leaving some of the other people clearly quite upset and stressed out, I’ve used skiddle before and had good experiences, but this falls far short of what I would expect.”

Helpful Report

Posted 3 weeks ago

Hi There, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events, as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HT Skiddle Customer Support Team

Posted 3 weeks ago

skiddle is rated 4.4 based on 31,464 reviews