skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 31,925 Reviews

88 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 31,925 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 16th August 2026

Kenneth Sterling Charles

Richard Rodney Willsher

288

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sound quality wasn't great, We had to wait far to long in-between acts, the so called DJs in-between act didn't exist, heard the same songs at least four time so must have been music on a loop. Food and drink very expensive £14 for a chicken rap and £8 a pint. Won't be going again.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. AC Skiddle Customer Support Team

Posted 1 year ago

“Easy to use”

Helpful Report

Posted 1 year ago

Hi Fiorentina, Thank you for leaving a review. It's great to hear our site is easy to use for booking your event tickets. Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

“Downloaded app to get tickets and kept sending a link to activate acc …. Just said link had expired everytime. Help process was no help at all”

Helpful Report

Posted 1 year ago

Hi Neil Here at Skiddle, we always aim to put our customers first so I have raised this with customer support team who will reach out to you to support you further. AC Skiddle Customer Support Team

Posted 1 year ago

“I found it quite hard to set up, not sure it's right now. But I managed to get the tickets after quite a few hours , But it might just be me”

Helpful Report

Posted 1 year ago

Hey Peter, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, AC Skiddle Customer Support Team

Posted 1 year ago

“A breeze to book tickets”

Helpful Report

Posted 1 year ago

Hi there, Thank you for leaving a review. We’re glad to hear you found our site easy to use! Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

“Awesome !! Fab music, safe family run venue. Love it !! Camped the Country weekend, returned for Sonic Wave !. 4 events for 2026 we will book for - love it !!”

Helpful Report

Posted 1 year ago

“Easy site to use and understand. Never had a problem.”

Helpful Report

Posted 1 year ago

Hi Laura, Thank you for leaving a review. We’re glad to hear you found our site easy to use! Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

“Can’t get refund without stupid rules”

Helpful Report

Posted 1 year ago

Hi Rhys, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. AC Skiddle Customer Support Team

Posted 1 year ago

“I've been charged £9.54 booking fee and £1.50 handling fee for 1 ticket ! The most I've ever been charged and I don't think its right has no one else seems to have been charged this much.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. In addition to the booking fee, a delivery/processing fee is applied to cover the cost of delivering your ticket. This may include options such as Royal Mail, eTickets, or RapidScan tickets. Only one delivery fee is charged per order, and it typically ranges from 50p to £1.50. AC Skiddle Customer Support Team

Posted 1 year ago

“A little difficult to navigate but all OK in the end”

Helpful Report

Posted 1 year ago

Hi Colin, Thank you for leaving a review. I'm glad to hear you was able to purchase tickets. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

“I wish more venues/promoters used it. Very easy to get the tickets I want. The charge amount for fees is way more reasonable than the competitors. I can't say more than that.”

Helpful Report

Posted 1 year ago

Hi Matthew, Thank you for leaving a review. It's wonderful to hear that Skiddle has been quick and helpful. Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

“I booked a ticket for a gig on Skiddle. I paid for my ticket on Skiddle. When I arrived at the gig I was granted admission.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for leaving a review. It's wonderful to hear that Skiddle has been quick and helpful. Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

“Simple to use and goes straight to the app”

Helpful Report

Posted 1 year ago

Hi Stephen, Thank you for leaving a review. We’re glad to hear you found our site easy to use! Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

“It was easy to use”

Helpful Report

Posted 1 year ago

Hi there, Thank you for leaving a review. We’re glad to hear you found our site easy to use! Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

“Good had a really fun time will be back again”

Helpful Report

Posted 1 year ago

Hi Noah, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. AC Skiddle Customer Support Team

Posted 1 year ago

“all straight forward”

Helpful Report

Posted 1 year ago

Hi Andrew, Thank you for leaving a review. I'm glad that we could provide this service for you. Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

“Straight forward,nice n easy apart from nearly running out of time putting all my details in 8 minutes not long enough LOL..”

Helpful Report

Posted 1 year ago

Hi Steven, Thank you for leaving a review. We’re glad to hear you found our site easy to use! Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

“Easy to book tickets but unhappy that I could not use a credit card to pay. When buying tickets for a large group it’s not always possible to pay total amount upfront.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your feedback. We’re glad to hear you found our site easy to use! I have been able to locate your order due to this being a bingo event we are unable to allow tickets to be purchased with a credit card as UK law prohibits licensed gambling operators from accepting credit cards for gambling to protect consumers. I hope this clarifies your query, sorry for the inconvenience. AC Skiddle Customer Support Team

Posted 1 year ago

“Easy to use”

Helpful Report

Posted 1 year ago

Hi Mandy, Thank you for leaving a review. We’re glad to hear you found our site easy to use! Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

“Great site , easy to use , very happy”

Helpful Report

Posted 1 year ago

Hi Lee, Thank you for leaving a review. We’re glad to hear you found our site easy to use! Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

skiddle is rated 4.4 based on 31,925 reviews