skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 29,776 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 29,776 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Craig William Kneller

279

Anonymous

Anonymous // 01/01/2019

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English

“I had a link and a reminder to book tickets for a show I was interested in. At the allocated time I was able to login having previously created an account and buy the tickets I wanted. Fairly easy process.”

Helpful Report

Posted 5 months ago

Hi there, Thank you for leaving a review. Glad to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Very easy transaction. Waiting room regularly updated and useful to know how long the wait was to the front of the queue”

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Posted 5 months ago

Hi Rachel, Thank you for leaving a review. Glad to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Excellent very easy to do”

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Posted 5 months ago

Hi Robert, Thank you for leaving a review. Glad to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Very easy and straightforward website. Loads of different options which I loved and fast delivery. Would definitely recommend, and will be using again.”

Helpful Report

Posted 5 months ago

Hi there, Thank you for leaving a review. Glad to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Very easy booking and down loading app I like that I’m given the date that my tickets will be available”

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Posted 5 months ago

Hi Sandra, Thank you for leaving a review. Glad to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“very easy no problems”

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Posted 5 months ago

Hi there, Thank you for leaving a review. Glad to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Fast, easy process will be using this site more in future”

Helpful Report

Posted 5 months ago

Hi Casey, Thank you for leaving a review. Glad to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“I bought two tickets but the information the venue had got from Skiddle said I'd only bought one which led to unnecesary drama while I proved I'd actually bought two tickets.”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 5 months ago

“Super quick and easy”

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Posted 5 months ago

Hi Donna, Thank you for leaving a review. Glad to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“I am not very good when it comes to technology but I used your site with ease, the tickets were free so can't comment on the payment part.”

Helpful Report

Posted 5 months ago

Hi there, Thank you for leaving a review. Glad to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“I've ordered FutureShock tickets via Skiddle for a year now and it is an easy and efficient process each time.”

Helpful Report

Posted 5 months ago

Hi Paul, Thank you for leaving a review. Glad to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“It’s dishonest to show the ticket with booking fee (another dishonesty but we’ve come to expect that) then add ANOTHER fee for fast scan. None of these fees are optional so just show the total price!”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering booking fee credit on a future purchase and further information about this can be found within your automated refund email. HW Skiddle Customer Support Team

Posted 5 months ago

“Easy to book with and kept informed”

Helpful Report

Posted 5 months ago

Hi there, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Great service and tickets were received straight away to your Skiddle app. Easy to manage, to have all your information on the go.”

Helpful Report

Posted 5 months ago

Hi there, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Very easy to use”

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Posted 5 months ago

Hi Wendy, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Very easy process, clearly laid out”

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Posted 5 months ago

Hi James, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Simple, effective. Love skiddle”

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Posted 5 months ago

Hi Gary, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“As always a great service”

Helpful Report

Posted 5 months ago

Hi there, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Really easy site to use, far more so than others lve tried to use. Quick and simple and hope to use again and again”

Helpful Report

Posted 5 months ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 5 months ago

“Easy to use”

Helpful Report

Posted 5 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

skiddle is rated 4.4 based on 29,776 reviews