Name: skiddle
Rating: 4.40

“12345678910”

Posted 7 months ago

Hi there, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. AB Skiddle Customer Support Team

Posted 7 months ago

“Easy and quick to book would recommend”

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Posted 7 months ago

Hi Zayn, Thank you for leaving a review. We are pleased to hear you have had an easy experience booking with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 7 months ago

“No fun and no hassle. So easy to book this way”

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Posted 7 months ago

Hi Marlyn, Thank you for leaving a review. We are pleased to hear you have had an easy experience booking with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 7 months ago

“Excellent customer service”

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Posted 7 months ago

Hi Timothy, Thank you for leaving a review. We are pleased to hear you have had an easy experience booking with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 7 months ago

“Very simple and very prompt. Thankyou”

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Posted 7 months ago

Hi Julie, Thank you for leaving a review. We are pleased to hear you have had an easy experience booking with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 7 months ago

“Very easy to use.”

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Posted 7 months ago

Hey Marvin, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, AB Skiddle Customer Support Team

Posted 7 months ago

“As a member of an older generation the idea of a ticket on my phone didn’t appeal as I preferred the actual ticket, a fear of deleting, forgetting or not getting a signal to show ticket, all unfounded of course, Skiddle has made the whole experience very easy and reassuring for technophobes, although I prefer a ticket in hand, I’m completely relaxed about using Skiddle”

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Posted 7 months ago

Hi there, Thank you for leaving a review. We are pleased to hear you have had an easy experience booking with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 7 months ago

“Have booked many tickets with skidded and never had any problems”

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Posted 7 months ago

Hi Anthony, Thank you for leaving a review. We are pleased to hear you have had an easy experience booking with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 7 months ago

“Very easy to use the app”

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Posted 7 months ago

Hi Paula, Thank you for leaving a review. We are pleased to hear you have had an easy experience booking with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 7 months ago

“Easy to use , really happy”

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Posted 7 months ago

Hi Vicky, Thank you for leaving a review. We are pleased to hear you have had an easy experience booking with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 7 months ago

“Straightforward, no hassle process, Very happy with the service”

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Posted 7 months ago

Hi Steve, Thank you for leaving a review. We are pleased to hear you have had an easy experience booking with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 7 months ago

“Very good”

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Posted 7 months ago

Hi There, Thank you for leaving a review. We are pleased to hear you have had an easy experience booking with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 7 months ago

“Easy to use tickets came instantly”

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Posted 7 months ago

Hi Siannon, Thank you for leaving a review. We are pleased to hear you have had an easy experience booking with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 7 months ago

“Expensive, they offered to secure my £6 that I almost paid £7 for for £5 so if the event was cancelled I'd get my money back?...”

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Posted 7 months ago

Hi there, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. AB Skiddle Customer Support Team

Posted 7 months ago

“Easy to use.”

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Posted 7 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

“Why do you need my phone number and date of birth?”

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Posted 7 months ago

Hi there, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. AB Skiddle Customer Support Team

Posted 7 months ago

“My first and possibly last in buying tickets with Skiddle. Bought 2 tickets for an event through Skiddle and when I turned up to the event other people had tickets for the same seats I purchsed (front row too!). In trying to resolve the issue with the stewards at the event their response was 'did you buy them from skiddle?' to which my reply was yes, ...and their reply was 'its always happening'! Reclocated to another seat with a poor view. Went on their messenger facility the day after and I'm still waiting for a response after waiting (so far) 1 hour and 10 minutes!!!! Poor customer service.”

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Posted 7 months ago

Hi Steve, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. AB Skiddle Customer Support Team

Posted 7 months ago

“Yes I found it quite straightforward booking the tickets, although worried at first where they were when I paid, but eventually found them in my skiddle account!!”

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Posted 7 months ago

Hi Debra, Thank you for leaving a review. Happy to hear you enjoy using Skiddle Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

“The waiting list 20 minute time slot, would work better, if you could get a pre warning 24 hours ahead of time, so that we can keep a watch for the emails.”

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Posted 7 months ago

Hey Gillian Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 7 months ago

“Great booking experience never had a problem in all the times I use Skiddle for booking tickets”

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Posted 7 months ago

Hi Amanda, Thank you for leaving a review. Happy to hear you enjoy using Skiddle Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

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