skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 31,885 Reviews

88 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 31,885 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 16th August 2026

Kenneth Sterling Charles

Richard Rodney Willsher

288

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“£1.50 for the honour to get a QR code in an app! Nice!”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering a booking fee credit on a future purchase and further information about this can be found within your automated refund email. SA Skiddle Customer Support Team

Posted 7 months ago

“Fairly straight forward process, 'though making the password would be easier if it were possible to see what you wrote on thew first line, when you were confirming it by writing again. A truly random password of over 8 digits is very difficult to remember! Other than that, no problems.”

Helpful Report

Posted 7 months ago

Hi Andy, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. Have a lovely day! SA Skiddle Customer Support Team

Posted 7 months ago

“Booked three times with Skiddle and received a great service. I had to cancel one event and the resell and subsequent refund service was excellent.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for leaving a review. I'm glad to hear that you received great service from Skiddle each time you have used us. Have a lovely day! SA Skiddle Customer Support Team

Posted 7 months ago

“Simple and straightforward process.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for leaving a review. I'm glad to hear that you find Skiddle simple and straightforward to book tickets through. Have a lovely day! SA Skiddle Customer Support Team

Posted 7 months ago

“Easy to get tickets 🎫 simple process”

Helpful Report

Posted 7 months ago

Hi Emma, Thank you for leaving a review. I'm glad to hear that you find Skiddle easy and simple to book tickets through. Have a lovely day! SA Skiddle Customer Support Team

Posted 7 months ago

“Very easy and straight forward .”

Helpful Report

Posted 7 months ago

Hi Angela, Thank you for leaving a review. I'm glad to hear that you find Skiddle very easy and straightforward to book through. Have a lovely day! SA Skiddle Customer Support Team

Posted 7 months ago

“Speedy and safe”

Helpful Report

Posted 7 months ago

Hi Donna, Thank you for leaving a review. I'm glad to hear that you find Skiddle speedy and safe to use. Have a lovely day! SA Skiddle Customer Support Team

Posted 7 months ago

“Very straightforward to book.”

Helpful Report

Posted 7 months ago

Hi Elaine, Thank you for leaving a review. I'm glad to hear that you find booking through Skiddle very straightforward. Have a lovely day! SA Skiddle Customer Support Team

Posted 7 months ago

“Way to complicated sadly, not easy to navigate and now I have 2 off the same skiddle apps on my phone”

Helpful Report

Posted 7 months ago

Hi Chris, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. LEB Skiddle Customer Support Team

Posted 7 months ago

“Very good app”

Helpful Report

Posted 7 months ago

Hi there, Thank you for leaving a review. I'm glad to hear that you find our app very good. Have a lovely day! SA Skiddle Customer Support Team

Posted 7 months ago

“Great to deal with.”

Helpful Report

Posted 7 months ago

Hi Duncan, Thank you for leaving a review. I'm glad to hear that you find Skiddle great to deal with. Have a lovely day! SA Skiddle Customer Support Team

Posted 7 months ago

“I cannot access my ticket no help no happy”

Helpful Report

Posted 7 months ago

Hi Rita, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. LEB Skiddle Customer Support Team

Posted 7 months ago

“Always easy and hassle free”

Helpful Report

Posted 7 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 7 months ago

“Straightforward & hassle free”

Helpful Report

Posted 7 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 7 months ago

“Easy to use”

Helpful Report

Posted 7 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 7 months ago

“Easy to use app.”

Helpful Report

Posted 7 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 7 months ago

“brilliant service never any issues”

Helpful Report

Posted 7 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 7 months ago

“I found it very easy to book my tickets for a show at the Cavern in 2027.”

Helpful Report

Posted 7 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 7 months ago

“Disappointed that I couldn’t get early bird tickets despite being ready to purchase at the exact time they were realised at 10.00 am and sold out at 10.00 am”

Helpful Report

Posted 7 months ago

Hi Jasmin, Sorry to hear this, hope you still managed to secure some tickets. Thanks, LEB Skiddle

Posted 7 months ago

“Easy to use and great events”

Helpful Report

Posted 7 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 7 months ago

skiddle is rated 4.4 based on 31,885 reviews