skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 30,231 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 30,231 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Mr Glenn D Dennis

Charlie Hall

Nick Self

292

Anonymous

Anonymous // 01/01/2019

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English

“1) Booking charge is excessive. 2) You attempt to force users into downloading the App by making it difficult to download a pdf of the ticket. 3) very poor user experience. One treads a fine line between offering a service and becoming intrusive. Unfortunately, Skiddle is on the wrong side of the line. If I had a choice, I would never use your service.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. AB Skiddle Customer Support Team

Posted 7 months ago

“Very easy to use booking system”

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Posted 7 months ago

Hi Susan, Thank you for leaving a review. Happy to hear you find Skiddle easy to use Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

“Simple, quick. And easy”

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Posted 7 months ago

Hi Peter, Thank you for leaving a review. Happy to hear you find Skiddle easy to use Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

“Easy transaction process.”

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Posted 7 months ago

Hi Hazel, Thank you for leaving a review. Happy to hear you enjoy using Skiddle Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

“Great website for ordering tickets x”

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Posted 7 months ago

Hi Laura, Thank you for leaving a review. Happy to hear you enjoy using Skiddle Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

“Great booking system will use again straight forward and smooth”

Helpful Report

Posted 7 months ago

Hey Claire, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 7 months ago

“Easy site to order on”

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Posted 7 months ago

Hi Kim, Thank you for leaving a review. Happy to hear you enjoy using Skiddle Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

“This was my first booking I felt like you assumed the person on line had been here before. The system clocked me out, I did not know if I had been successful with my booking. I had to restart as a result of you "pushing" onto complete transaction I went through a number of instructions I carefully wrote down only to be told "Wrong Codeword" So frustrating. Like so many questionares I do not expect to hear from you as a follow up. Have a nice day . AJM”

Helpful Report

Posted 7 months ago

Hey Albert, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, MK Skiddle Customer Support Team

Posted 7 months ago

“I never received my tickets to this event that is happening on Saturday 11th October I’m very disappointed in this”

Helpful Report

Posted 7 months ago

Hi Natalie, Thank you for your review. After receiving your feedback, I’m glad we were able to help resolve this query for you. We’d love to know how you feel about Skiddle since posting this review. Could I ask that you spare a few minutes to update your review? Thank you in advance! MK Skiddle Customer Support Team

Posted 7 months ago

“Easy to navigate 🙂 sorted in a few minutes”

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Posted 7 months ago

Hi Susan Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 7 months ago

“Easy site to use and not too much on admin costs”

Helpful Report

Posted 7 months ago

Hi Mark, Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 7 months ago

“Very quick and easy to buy tickets”

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Posted 7 months ago

Hi Leah Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 7 months ago

“Great very easy”

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Posted 7 months ago

Hi Deborah, Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 7 months ago

“Easy and straightforward to use”

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Posted 7 months ago

Hi Alan Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 7 months ago

“Sound for tickets”

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Posted 7 months ago

Hi Scott , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 7 months ago

“Event cancelled after receiving my payment was taken”

Helpful Report

Posted 7 months ago

Hi Trevor, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. MK Skiddle Customer Support Team

Posted 7 months ago

“Fast, ease of use.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for leaving a review. We are glad you found booking with Skiddle fast and easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 7 months ago

“Great service”

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Posted 7 months ago

Hi Samantha , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 7 months ago

“Easy to access and process ticket purchase...all good and prompt confirmation.”

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Posted 7 months ago

Hi Robert, Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 7 months ago

“Easy to book . Hopefully Skiddle will send me reminders of the date and venue nearer the time .”

Helpful Report

Posted 7 months ago

Hi there , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 7 months ago

skiddle is rated 4.4 based on 30,231 reviews