skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 30,094 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 30,094 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Matt Phelan

Craig William Kneller

280

Anonymous

Anonymous // 01/01/2019

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English

“Quick and easy to use”

Helpful Report

Posted 6 months ago

Hi Mark, Thank you for leaving a review. Happy to hear you find Skiddle quick & easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Easy to use”

Helpful Report

Posted 6 months ago

Hi Pamela, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Easy to book”

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Posted 6 months ago

Hi Karen, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“I found the whole process of finding tickets and ordering them very straight forward and quick.The Skiddle App was easy to maneuver.”

Helpful Report

Posted 6 months ago

Hi Claire, Thank you for leaving a review. Happy to hear you find Skiddle straightforward & quick to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“I wouldn’t waste £20 on this - the vibe was awful & one of the “MCs” found it funny to make jokes about abusive relationships and “asking for angela” - not to mention you can’t even play bingo cus you can’t hear the numbers.”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HW Skiddle Customer Support Team

Posted 6 months ago

“Found it difficult to sign into the App, needs to be made more simpler.”

Helpful Report

Posted 6 months ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 6 months ago

“The show is booked and sold to start at 19:00 hrs, it's now 19:45 no show. It's disappointing that the organisers of this show has shown utter disrespect for people's time. No communication as to why the late start. Courtesy demands you keep your guest / customers informed. I guess the show is cancelled. We are within our rights to request a refund of payment. Our party of 4 will never be booking with you again, nor shall we recommend this show.”

Helpful Report

Posted 6 months ago

Hi Ade, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HW Skiddle Customer Support Team

Posted 6 months ago

“Easy to book and easy to get the tickets when required.”

Helpful Report

Posted 6 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Amazing very professional”

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Posted 6 months ago

Hi Cristina, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Quick and straightforward process”

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Posted 6 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle a quick & straightforward booking platform. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Straight forward process”

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Posted 6 months ago

Hey Gaynor,, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 6 months ago

“Super easy site to use , very efficient, immediate responses”

Helpful Report

Posted 6 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle an easy & efficient booking platform. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Easy order process”

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Posted 6 months ago

Hi Janice, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Very easy to find events and clear to navigate everything when booking.”

Helpful Report

Posted 6 months ago

Hi Tanya, Thank you for leaving a review. Happy to hear you find Skiddle easy to use & navigate. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“No problem getting tickets, all good on site”

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Posted 6 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Awkward booking”

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Posted 6 months ago

Hi there, Thank you for leaving a review. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 6 months ago

“Excellent service”

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Posted 6 months ago

Hi Susan, Thank you for leaving a review. Happy to hear you enjoy using Skiddle's services. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Easy to use site, never a problem and the app is great to have all my events stored.”

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Posted 6 months ago

Hi Andrea, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Always easy and simple”

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Posted 6 months ago

Hi Scott, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Good news”

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Posted 6 months ago

Hi Christopher, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

skiddle is rated 4.4 based on 30,094 reviews