skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 25,352 Reviews

90 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 25,352 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Mohammed Fazli

Janine Clark

Christine Bowman

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“To many small children with the birthday party’s”

Helpful Report

Posted 1 year ago

Hi Ben, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. CJ Skiddle Customer Support Team

Posted 1 year ago

“How long does it take to confirm your booking of tickets no confirmation yet thanks”

Helpful Report

Posted 1 year ago

Hi Andrew, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. MK Skiddle Customer Support Team

Posted 1 year ago

“Reasonably intuitive - worked for an older person - I’m 75. I was able to book easily. Thank you!”

Helpful Report

Posted 1 year ago

Hi Colin, Thank you for leaving a review. We are glad to hear it was easy for you to purchase your tickets through Skiddle. Have a lovely day! IJ Skiddle Customer Support Team

Posted 1 year ago

“Sometimes searching for a specific event on the app can't be found, unless a link is posted ie on social media. Booking is tickets is a breeze, and very convenient with QR codes.”

Helpful Report

Posted 1 year ago

Hi Daniel, Thank you for your feedback, I will pass this on. We are glad to hear you found the Skiddle booking process a breeze to purchase your tickets through. Have a lovely day! IJ Skiddle Customer Support Team

Posted 1 year ago

“I had a problem booking the tickets, but the customer service person I spoke to was very helpful and gave advice which helped me to book the tickets.”

Helpful Report

Posted 1 year ago

Hi There, Thank you for leaving a review. We are so glad to hear you were able to utilise our customer support team who were able to assist you with your query. Have a great time at the event 🎉 IJ Skiddle Customer Support Team

Posted 1 year ago

“I like it when apps work and you don't even notice tat you've done what you needed to do. Skiddle did what it said without any fuss.”

Helpful Report

Posted 1 year ago

Hi Amrish, Thank you for leaving a review. We are glad to hear you like to use the Skiddle app and it is fuss-free. Have a lovely day! IJ Skiddle Customer Support Team

Posted 1 year ago

“I do like very straightforward aps i.e. go straight to payment etc. Otherwise would.have been a 5.”

Helpful Report

Posted 1 year ago

Hi Joan, Thank you for leaving a review. We are glad to hear you found our site straightforward to purchase through. Have a lovely day! IJ Skiddle Customer Support Team

Posted 1 year ago

“Easy to order online delivery to inbox quick”

Helpful Report

Posted 1 year ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 1 year ago

“Easy to set up , but don’t agree with extra charges.”

Helpful Report

Posted 1 year ago

Hi Karen, Thank you for leaving a review. We are glad to hear you found it easy to purchase your tickets through. The full face value ticket price goes to the event organiser, to use the Skiddle platform a booking fee is charged. Have a lovely day! IJ Skiddle Customer Support Team

Posted 1 year ago

“Quick and easy purchase. App is great for storing tickets for upcoming gigs”

Helpful Report

Posted 1 year ago

Hi There, Thank you for leaving a review. We are glad to hear you found it quick and easy to purchase tickets through Skiddle. Have a great time at the event 🎉 IJ Skiddle Customer Support Team

Posted 1 year ago

“I downloaded the app yesterday. And was pleasently surprised at finding some other events.”

Helpful Report

Posted 1 year ago

Hi Emma, Thank you for leaving a review. We are glad to hear our app opened up a variety of events you are interested in! Have a great time at the event 🎉 IJ Skiddle Customer Support Team

Posted 1 year ago

“I paid and got.am pleased”

Helpful Report

Posted 1 year ago

Hi Chris, Thank you for leaving a review. We are glad to hear you were pleased with your booking process to secure your tickets. Have a great time at the event 🎉 IJ Skiddle Customer Support Team

Posted 1 year ago

“Very simple and easy to use”

Helpful Report

Posted 1 year ago

Hi Mark, Thank you for leaving a review. We are glad to hear you find our booking system easy and simple to use. Have a lovely day! IJ Skiddle Customer Support Team

Posted 1 year ago

“Straightforward and easy to check out. Had a problem checking out with my user account but easy enough to just check out as a guest instead.”

Helpful Report

Posted 1 year ago

Hi There, Thank you for leaving a review. We are glad to hear you found our system straightforward and easy to use. We are sorry to hear you had an issue checking out, but glad you managed using guest checkout. If you are able to log into your account, your tickets will still be available. Have a lovely day! IJ Skiddle Customer Support Team

Posted 1 year ago

“i’ve used skiddle before & no problems”

Helpful Report

Posted 1 year ago

Hi Robert, Thank you for leaving a review. We are glad to hear you have purchased through Skiddle before and have not had any problems. Have a great time at the event 🎉 IJ Skiddle Customer Support Team

Posted 1 year ago

“What to say mmm”

Helpful Report

Posted 1 year ago

Hi There, Thank you for leaving a review. Have a great time at the event 🎉 IJ Skiddle Customer Support Team

Posted 1 year ago

“Fast and efficient 👏”

Helpful Report

Posted 1 year ago

Hi Sarah, Thank you for leaving a review. We are glad to hear you found the system fast and efficient to purchase through. Have a lovely day! IJ Skiddle Customer Support Team

Posted 1 year ago

“Vey quick and functional”

Helpful Report

Posted 1 year ago

Hi (first name/ there), Thank you for leaving a review. We are glad to hear you found our booking process functional and quick. Have a great time at the event 🎉 IJ Skiddle Customer Support Team

Posted 1 year ago

“Fairly straightforward. Set up to PayPal was a little clunky”

Helpful Report

Posted 1 year ago

Hi Jennifer, Thank you for leaving a review. Skiddle provide multiple ways in which you can pay for your ticket including PayPal, Apple Pay, and paying by card. PayPal does require their login system to checkout. Have a great time at the event 🎉 IJ Skiddle Customer Support Team

Posted 1 year ago

“Very straight forward, unfortunately I ordered twice by mistake and have not been reimbursed as yet”

Helpful Report

Posted 1 year ago

Hi There, Thank you for your feedback. I have just accessed your account with the information provided and can see you were able to cancel one of the duplicate orders via Cool:Off. Have a lovely bank holiday weekend. IJ Skiddle Customer Support Team

Posted 1 year ago

skiddle is rated 4.4 based on 25,352 reviews