skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 25,271 Reviews

90 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 25,271 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Janine Clark

James Davis

Christine Bowman

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Booking my tickets was easy, and the pay options are good too. I would have given 4.5 if I could, however, that is because I had to do 2 separate bookings, to get the 12 tickets I required.”

Helpful Report

Posted 1 year ago

Hi Claude, Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 year ago

“Normally I never use skiddle but on this occasion I went for it and found it easy to use”

Helpful Report

Posted 1 year ago

Hi There, Thank you for leaving a review. We are glad you had a positive experience with Skiddle and hope this continues! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 year ago

“Ticket booking was clear swift and easy, no problems whatsoever”

Helpful Report

Posted 1 year ago

Hi Maria, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you found booking tickets easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 year ago

“As a non Skiddle app user booking tickets for a summer fectival, the booking process as a guest was quick and simple and the tickets can be downloaded as .pdfs for printing. However it would be great if you also supported Android / Google Passes or Google Wallet as well as iPhone Passes for saving the tickets on my mobile phone.”

Helpful Report

Posted 1 year ago

Hi There, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you are happy with Skiddle! You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Have a lovely day! MK Skiddle Customer Support Team

Posted 1 year ago

“Bit of a cheek giving a charge for a WhatsApp.”

Helpful Report

Posted 1 year ago

Hello There, Thank you for your feedback. Due to a service being provided there is a charge for a WhatsApp message, this is common practice across all ticketing platforms. The WhatsApp message is an opt in service, you are able to access your tickets as a PDF directly from the email confirmation. We apologise for any inconvenience this caused. Kind regards, IJ Skiddle Customer Support Team

Posted 1 year ago

“Easy easy booking”

Helpful Report

Posted 1 year ago

Hi Chris, Thank you for leaving a review. We are so glad to hear you found Skiddle easy to use to book your tickets through. Have a great time at the event 🎉 IJ Skiddle Customer Support Team

Posted 1 year ago

“Great service, but can’t put tickets in apple wallet?”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you for leaving a review. We are so glad to hear you found the Skiddle service great to book through. In regards to the Apple Wallet issue, this is something we have been made aware of. Our development team are working on this issue as we speak, hopefully this should be resolved imminently. Have a great time at the event 🎉 IJ Skiddle Customer Support Team

Posted 1 year ago

“had to keep changing my password as couldnt get into my account. Other than that everything was fine”

Helpful Report

Posted 1 year ago

Hello Tracey, Thank you for your review. We am sorry to hear of any inconvenience having to reset your password may have caused. I will pass on your feedback as this is an issue we have not been made aware of. Apart from that, we are glad to hear you were able to purchase your tickets through Skiddle with no further issues. IJ Skiddle Customer Support Team

Posted 1 year ago

“Very easy and convenient to use”

Helpful Report

Posted 1 year ago

Hi Andy, Thank you for leaving a review. We are so glad to hear you found it very easy and convenient to purchase your tickets through Skiddle. Have a lovely day! IJ Skiddle Customer Support Team

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

Hi there, Good review! JM Skiddle Customer Support Team

Posted 1 year ago

“Never used skiddle before but found the process of ordering concert tickets for my chosen event pretty straight forward. As this was a concert ticket purchase, the following questions are not applicable.”

Helpful Report

Posted 1 year ago

Hi Robert, Thank you for leaving a review. I'm glad you found Skiddle straightforward to use! Have a lovely day! JM Skiddle Customer Support Team

Posted 1 year ago

“Quick easy and safe to use”

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Posted 1 year ago

Hi Lorraine, Thank you for leaving a review. I'm glad you found Skiddle easy to use! Have a lovely day! JM Skiddle Customer Support Team

Posted 1 year ago

“Very easy to book tickets and a good app”

Helpful Report

Posted 1 year ago

Hi Rudin, Thank you for leaving a review. We are so glad to hear you found it very easy to purchase your tickets through Skiddle, and appreciate our app. Have a lovely day! IJ Skiddle Customer Support Team

Posted 1 year ago

“Was a bit time consuming to order the free tickets. Apart from that very good.”

Helpful Report

Posted 1 year ago

Hi Peter, Thank you for leaving a review. To reduce check out time, if you create a Skiddle account that will save your details for a quicker check out process. We are glad to hear you found the booking process good. Have a lovely day! IJ Skiddle Customer Support Team

Posted 1 year ago

“Bit of a hassle,at first trying to download my tickets”

Helpful Report

Posted 1 year ago

Hi, Thank you for leaving a review. We are always here if you ever need help downloading your tickets. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 1 year ago

“Sometimes find the process a little confusing but get there in the end!”

Helpful Report

Posted 1 year ago

Hi, Thank you for leaving a review. We are always here if you need help! Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 1 year ago

“Easy to use”

Helpful Report

Posted 1 year ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! LEB Skiddle Customer Support Team

Posted 1 year ago

“Easy app to use, very straight forward, got my tickets in no time.”

Helpful Report

Posted 1 year ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! LEB Skiddle Customer Support Team

Posted 1 year ago

“The process was easy to follow. When I needed to talk with customer service Iona was very helpful and knowledgable. I will definitely be booking tickets through Skiddle again. Thank you”

Helpful Report

Posted 1 year ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 1 year ago

“Easy enough to buy tickets, would be could if a free refund could be offered, maybe at least for within a certain time of purchase, (I.e, 24 hours)”

Helpful Report

Posted 1 year ago

Hi, If you contact Skiddle within 24 hours we can see what we can do for you. Thanks, LEB Skiddle Customer Support

Posted 1 year ago

skiddle is rated 4.4 based on 25,271 reviews