skiddle Reviews

Name: skiddle
Rating: 4.43

4.4 Rating 17,734 Reviews

93 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 17,734 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 29th April 2024

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy enough to order & the wait wasn’t too long”

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Posted 6 months ago

Hi there, Thank you for leaving a review. Glad it was easy or you and not to long. Have a lovely day! JM Skiddle Customer Support Team

Posted 6 months ago

“App was easy to navigate”

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Posted 6 months ago

Hi There, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you found the app easy to use Have a lovely day! 🎉 MK Skiddle Customer Support Team

Posted 6 months ago

“Great easy to use site”

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Posted 6 months ago

Hi Martyn, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you find Skiddle Easy to use! Have a lovely day!🎉 MK Skiddle Customer Support Team

Posted 6 months ago

“Easy to book on my mobile. However I did try on the website first via my laptop and I couldn't get that to work for me for some reason.”

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Posted 6 months ago

Hi Andrew, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you have purchased your tickets! Have a lovely day! 🎉 MK Skiddle Customer Support Team

Posted 6 months ago

“Please allow a bit more than 8 minutes to input all of your information on the form for all of us oldies”

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Posted 6 months ago

Hi Christine, Thank you for leaving a review. I will raise this with the development team! Have a lovely day! JM Skiddle Customer Support Team

Posted 5 months ago

“Entertaining and good vibes ! Just 1 or 2 entertainer can consider talk less embarrassing topics when realising women downstairs may feel uncomfortable”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. JM Skiddle Customer Support Team

Posted 5 months ago

“Unfair of Club to say OAP tickets have sold out”

Helpful Report

Posted 6 months ago

Hi Andrea, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. JM Skiddle Customer Support Team

Posted 5 months ago

“No problems all good 👌”

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Posted 6 months ago

Hi Mark, Thank you for leaving a review. I'm glad to hear that you found booking with Skiddle to be a good and problem-free experience. Have a great time at the event 🎉 JR Skiddle Customer Support Team

Posted 6 months ago

“Very straightforward to use.”

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Posted 6 months ago

Hi Peter, Thank you for leaving a review. I'm glad to hear that you found the Skiddle platform very straightforward to use. Have a lovely day! JR Skiddle Customer Support Team

Posted 6 months ago

“No hassle ordering, looking forward to collecting my goods Thursday afternoon.”

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Posted 6 months ago

Hi Terry, Thank you for leaving a review. I'm glad to hear that you found booking with Skiddle to be a hassle-free experience. Have a lovely day! JR Skiddle Customer Support Team

Posted 6 months ago

“Easy to book tickets. Didn't see options how to get tickets when booking but have that in email confirmation.”

Helpful Report

Posted 6 months ago

Hi Martin, Thank you for leaving a review. I'm glad to hear that you found booking with Skiddle to be an easy process. Please find below some information on how to access your tickets for future reference. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. Have a lovely day and a great time at the event 🎉 JR Skiddle Customer Support Team

Posted 6 months ago

“Quick and easy”

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Posted 6 months ago

Hi there, Thank you for leaving a review. Im glad you found the booking process quick and easy! Have a lovely day! EM, Skiddle Customer Support Team

Posted 6 months ago

“I seemed to have booked 4 tickets instead of 2”

Helpful Report

Posted 6 months ago

Hi Philip, If you need any assistance please email us at custcare@skiddle.com, from there we will be able to help you out with your situation. Thanks, James Skiddle Customer Support

Posted 6 months ago

Author didn't leave any comments.

Helpful Report

Posted 6 months ago

Hi David, Thank you for leaving a review. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. JR Skiddle Customer Support Team

Posted 6 months ago

“Relatively easy but email to gain access took a long time in coming.”

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Posted 6 months ago

Hey Mark, Thank you for leaving a review. I am glad to hear that you found Skiddle easy to use!😁 Apologies for the delay in your email arriving💔 Have a great time at the event 🎉 AH Skiddle Customer Support Team

Posted 6 months ago

“Usual easy process , though I would like the option to send a digital ticket to friends and family for ease of access at the venue.”

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Posted 6 months ago

Hey Steve, Thank you for leaving a review. I am glad to hear that you found Skiddle easy to use! Not to worry, you can send a digital ticket to friends and family for ease of access at the venue! Please follow the link below on how to do this😁 https://help.skiddle.com/en/articles/5303358-how-do-i-move-the-order-over-to-someone-else-s-skiddle-account Have a great time at the event 🎉 AH Skiddle Customer Support Team

Posted 6 months ago

“It was easy enough”

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Posted 7 months ago

Hi Alex, Thank s for the feedback! Have a great time at the event 🎉 LC Skiddle Customer Support Team

Posted 7 months ago

“Pretty easy . And clear . So was able too beek my event with no trouble .Good work skiddle”

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Posted 7 months ago

Hi Kevin, Thank you for leaving a review. It's fantastic you find Skiddle clear. Have a great time at the event 🎉 LB Skiddle Customer Support Team

Posted 7 months ago

“Efficient though info on set times would have been welcome.”

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Posted 7 months ago

Hi Ben, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. For clarification, Skiddle is a ticket outlet that provides a self-service platform for promoters/event organisers to list and sell tickets. This means that we rely on the event organisers providing us with all relevant information so that we can provide this on the event listing. Have a lovely day! LB Skiddle Customer Support Team

Posted 7 months ago

“Easy to use and completed quickly”

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Posted 7 months ago

Hi Ruth, Thank you for leaving a review. I'm glad you found our system easy to use! Have a great time at the event 🎉 TC Skiddle Customer Support Team

Posted 7 months ago

skiddle is rated 4.4 based on 17,734 reviews