skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 31,934 Reviews

88 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 31,934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 16th August 2026

Kenneth Sterling Charles

Richard Rodney Willsher

288

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good do get on”

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Posted 1 year ago

Hi Lee , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 year ago

“Links ran smoothly and queue updates were regular and informative. Purchase page was easy to use and understand, making it a quick process when buying tickets!”

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Posted 1 year ago

Hi there , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 year ago

“Just brilliant. Thank you”

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Posted 1 year ago

Hi Neil, Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 year ago

“I want a refund but you don't permit resale for the event”

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Posted 1 year ago

Hi there, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. MK Skiddle Customer Support Team

Posted 1 year ago

“Super easy and quick!”

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Posted 1 year ago

Hi there , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 year ago

“Easier than most”

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Posted 1 year ago

Hi Pauline , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 year ago

“wont let me resell”

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Posted 1 year ago

Hi Sammy, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. MK Skiddle Customer Support Team

Posted 1 year ago

“Easy to use booking system”

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Posted 1 year ago

Hi there , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 year ago

“I’m really disappointed with Skiddle’s refund policy. When an event was cancelled, I expected to get my full ticket amount back. Instead, Skiddle deducted fees and only refunded part of what I paid. It feels unfair to lose money for something that wasn’t my fault. Other ticket platforms refund the full amount when events are cancelled, so I don’t see why Skiddle can’t do the same. I won’t be using them again.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering booking fee credit on a future purchase and further information about this can be found within your automated refund email. MK Skiddle Customer Support Team

Posted 1 year ago

“On Thursday 11 Sept. 2025 at ~8.30pm, I completed all the online form details (including credit card data) to purchase a weekend ticket (Fri 12 Sept to Sat 13 Sept 25) for Avonstock; just after completion, the webpage disappeared - I don't know whether the purchase went through or not. Tried to contact Skiddle support, but telephone message says nobody available until 11:00 am tomorrow (i.e. when I expect to be entering the festival). It is not obvious whether there is any means of checking whether a transaction went through, even though the site requires a purchaser to create a password for such purposes. Unreliable website & unhelpful service.”

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Posted 1 year ago

“Fairly simple to use when booking”

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Posted 1 year ago

Hi Bryan, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 year ago

“Nothing has happened to me”

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Posted 1 year ago

“Love Skiddle”

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Posted 1 year ago

Hi Brian, Thank you for leaving a review. We’re glad to hear you found our site easy to use! Have a lovely day! AC Skiddle Customer Support Team

Posted 11 months ago

“Easy to use”

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Posted 1 year ago

Hi Celia, Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 year ago

“Very easy to use and not complicated which is a good thing in 2025”

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Posted 1 year ago

Hi Stuart, Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 year ago

“Wouldn't let me order the amount t of tickets I wanted in one transaction so we all had to order separately it also didn't update amount available”

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Posted 1 year ago

Hi Toni, Thank you for your feedback. To prevent individuals from purchasing large quantities of tickets for resale at inflated prices (a practice known as ticket touting, which Skiddle actively opposes), event organisers typically apply a per-customer ticket limit. Most events have a limit of 2 to 8 tickets per customer This policy ensures a fairer distribution, giving more customers the opportunity to attend MK Skiddle Customer Support Team

Posted 1 year ago

“Easy to use and navigate around site.”

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Posted 1 year ago

Hi Susan, Thank you for leaving a review. We’re glad to hear you found our site easy to use! Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

“Love skiddle easy to use service no hassle no drama .”

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Posted 1 year ago

Hi Scott, Thank you for leaving a review. We’re glad to hear you found our site easy to use! Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

“Really good and easy 👌”

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Posted 1 year ago

Hi James, Thank you for leaving a review. We’re glad to hear you found our site easy to use! Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

“Easy to use app and booking process however Skiddle always charge you a ridiculous little fee for no reason, it’s their only downfall.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for leaving a review. It's great to hear our app is easily accessible. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

skiddle is rated 4.4 based on 31,934 reviews