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skiddle Reviews

4.4 Rating 31,880 Reviews
88 %
of reviewers recommend skiddle
4.4
Based on 31,880 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read skiddle Reviews

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

Write Your review

Easy to book with.
Helpful Report
Posted 5 months ago
Hi Terry, Thank you for leaving a review. It is great to hear that you find Skiddle easy to use! Have a lovely day! TA Skiddle Customer Support Team
Posted 5 months ago
Travel from Cheshire down to see a few friends they organized this bought a ticket and there was probably about 15 people in there in total not impressed at all
Helpful Report
Posted 5 months ago
Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the β€˜reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. TA Skiddle Customer Support Team
Posted 5 months ago
Very easy,fast and straightforward
Helpful Report
Posted 5 months ago
Hi Sharon, Thank you for leaving a review. It is great to hear that you had a great experience with Skiddle! Have a lovely day! TA Skiddle Customer Support Team
Posted 5 months ago
The booking process was terrible! Many times the system lost the Check-Out process and I lost my reservation of the tickets and they didn`t put them into the basket to refresh or renew the process!
Helpful Report
Posted 5 months ago
Hey Gottfried, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, TA Skiddle Customer Support Team
Posted 5 months ago
Very quick and easy to use. Found the event I wanted to book and purchased the tickets within a few minutes. Very safe and reliable to use.
Helpful Report
Posted 5 months ago
Hi Janet, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. It is great to hear that your experience with Skiddle was a geat one! Have a great time at the event πŸŽ‰ TA Skiddle Customer Support Team
Posted 5 months ago
Love Skiddle used it for every ticket I’ve bought
Helpful Report
Posted 5 months ago
Hi Letaya, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. It is great to hear that you are loyal to purchasing from Skiddle! Have a great time at the event πŸŽ‰ TA Skiddle Customer Support Team
Posted 5 months ago
Very very good.
Helpful Report
Posted 5 months ago
Hi Otaka, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are happy to hear that your experience with Skiddle was a great one! Have a lovely day! TA Skiddle Customer Support Team
Posted 5 months ago
A bit complicated, but got there!
Helpful Report
Posted 5 months ago
Hi there, Thank you for leaving a review. We apologise for your experience, we try to make our platform as user-friendly as possible! Have a lovely day! TA Skiddle Customer Support Team
Posted 5 months ago
A ticket that has a price value of Β£19 cost me Β£21:90 for booking fee and skiddle fee. This is outrageous. I was the only one who had to do anything so should not have had to pay any extra. Fed up with being ripped off in this country. You don't print the ticket or send it to me, I do everything. I will be deleting the app as soon as the concert is finished and not use The Engine Rooms again if I can help it.
Helpful Report
Posted 5 months ago
Hi there, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering booking fee credit on a future purchase and further information about this can be found within your automated refund email. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY Thanks. TA Skiddle Customer Support Team
Posted 5 months ago
Once I figured it out - impressed! Simple, clear and clever!
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Posted 5 months ago
Hi John, Thank you for leaving a review. It is great to hear that your experience with Skiddle was a good one! Have a lovely day! TA Skiddle Customer Support Team
Posted 5 months ago
Great website for so many different events Easy and quick to use website THANK YOU
Helpful Report
Posted 5 months ago
Hi K Johnson, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you find our webiste to be an easy experience! Have a lovely day! TA Skiddle Customer Support Team
Posted 5 months ago
Easy buying process. Used Skiddle for years 😍
Helpful Report
Posted 5 months ago
Hi Zoe, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. It is great to hear that you have been a long time user and it is very much appreciated! Have a great time at the event πŸŽ‰ TA Skiddle Customer Support Team
Posted 5 months ago
Very easy to get tickets and helps you through all of your expenses
Helpful Report
Posted 5 months ago
Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. It is great to hear that your time using Skiddle has been a user-friendly experience! Have a lovely day! TA Skiddle Customer Support Team
Posted 5 months ago
So easy to order
Helpful Report
Posted 5 months ago
Hi Eileen, Thank you for leaving a review. We are glad to hear that your experience with Skiddle was an easy one! Have a great time at the event πŸŽ‰ TA Skiddle Customer Support Team
Posted 5 months ago
Ease of use, efficient & smart
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Posted 5 months ago
Hi Vicky, Thank you for leaving a review. It is great to hear that we provide a smart and efficient ticketing service Have a lovely day! TA Skiddle Customer Support Team
Posted 5 months ago
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Helpful Report
Posted 5 months ago
Hi there, Thank you for leaving a review. It is great to hear that you are enjoying Skiddle. Have a lovely day! TA Skiddle Customer Support Team
Posted 5 months ago
Website froze and meant I had to refresh and pay more for the next release of tickets
Helpful Report
Posted 5 months ago
Hi Tom, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle and improvements we can make. We’re sorry to hear the website froze during your booking, which led to you paying more for the next ticket release. We understand how frustrating that must have been and appreciate you flagging it. Have a lovely day! TA Skiddle Customer Support Team
Posted 5 months ago
The conversation should have a postcode on there information I ended up in the wrong location
Helpful Report
Posted 5 months ago
Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, TA Skiddle Customer Support Team
Posted 5 months ago
Able to purchase tickets easily
Helpful Report
Posted 5 months ago
Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that our services at Skiddle are user friendly! Have a great time at the event πŸŽ‰ TA Skiddle Customer Support Team
Posted 5 months ago
Thumbs up for the straight forward booking, no hassle .
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Posted 5 months ago
Hi Linda, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. It is great to hear that your time with Skiddle was hassle-free! Have a lovely day! TA Skiddle Customer Support Team
Posted 5 months ago
skiddle is rated 4.4 based on 31,880 reviews