skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 29,807 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 29,807 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

Write Your review

Tell us how skiddle made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Craig William Kneller

279

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“done a good job in gettting my tickets”

Helpful Report

Posted 5 months ago

Hi D, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Easy to use pergect”

Helpful Report

Posted 5 months ago

Hi Karen, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Easy to use thank you.”

Helpful Report

Posted 5 months ago

Hi Deborah, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Very easy to order and received confirmation email instantly. Great service”

Helpful Report

Posted 5 months ago

Hi Amy, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Allowed me to select tickets and logged me out twice”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 5 months ago

“The security outside "Fire" didn’t recognise the ticket, the fault my not be from Skiddle. The security working on this venue are unqualified, unprepared, unprofessional and aggressive, all they know to do is to tell you to go without even looking properly to your ticket to find out. So, i had the valid ticket with me, but they told me it wasn’t there, they pointed to a different direction saying i had to join "that queue over there", and when i got there they said is not here, they pointed for me to go back to the same spot i was. Then i went back again and the woman looked at my ticket up close and said that there is a private party happening therefore my ticket is not valid, even though the hour, date and location was right. I had to join this other queue again and managed to get in, only because i believe this other security guy didn’t scam the ticket, he didn’t care, he just gave me a plastic coin to get in, so i got in by lucky really. So annoying making me walk back and forth several times.”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HW Skiddle Customer Support Team

Posted 5 months ago

“Amazing, great service no complaints”

Helpful Report

Posted 5 months ago

Hi there, Thank you for leaving a review. Happy to hear you enjoy using Skiddle's services. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Very easy and straight forward to book tickets”

Helpful Report

Posted 5 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“This is the first time using Skiddle and I found it to be very user friendly.”

Helpful Report

Posted 5 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“It’s good once you’ve figured it out. It took me a long time to find my tickets”

Helpful Report

Posted 5 months ago

Hey Naomi, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 5 months ago

“Why are skiddle more expensive than other ticket sites.”

Helpful Report

Posted 5 months ago

Hi Elizabeth, Thank you for leaving a review. Skiddle is a self-service platform where event organisers are responsible for setting their own ticket prices. Ticket pricing structures are determined solely by the event organisers. Skiddle does not control or influence ticket prices. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 5 months ago

“Easy to follow”

Helpful Report

Posted 5 months ago

Hi Colin, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Was easy enough to download and get the gist of this app👍”

Helpful Report

Posted 5 months ago

Hi Daniel, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Great ,great 👍”

Helpful Report

Posted 5 months ago

Hi there, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“More expensive then onsite tickets”

Helpful Report

Posted 5 months ago

Hi Saqib, Thank you for leaving a review. Skiddle is a self-service platform where event organisers are responsible for setting their own ticket prices. Ticket pricing structures are determined solely by the event organisers. Skiddle does not control or influence ticket prices. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 5 months ago

“♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️”

Helpful Report

Posted 5 months ago

Hi Yuliana, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Simple and easy. Perfect”

Helpful Report

Posted 5 months ago

Hi there, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Easy process tickets were in my Skiddle account withi seconds of payment.”

Helpful Report

Posted 5 months ago

Hi Roy, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“The tickets I bought for a local event was a very speedy process and simple to use.”

Helpful Report

Posted 5 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Easy to use and quick. Really looking forward to another festival.”

Helpful Report

Posted 5 months ago

Hi Jayne, Thank you for leaving a review. Happy to hear you find Skiddle easy & quick to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

skiddle is rated 4.4 based on 29,807 reviews