skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 31,896 Reviews

88 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 31,896 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 16th August 2026

Kenneth Sterling Charles

Richard Rodney Willsher

288

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use. Booking was simple”

Helpful Report

Posted 7 months ago

Hi Julie, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you have had a positive experience with Skiddle Have a lovely day! MK Skiddle Customer Support Team

Posted 7 months ago

“The app works fine but I'm not impressed with being charged a "delivery fee" for a bar code that just appears within the app.”

Helpful Report

Posted 7 months ago

Hi Mark, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. MK Skiddle Customer Support Team

Posted 7 months ago

“What's there to review? I buy a ticket from a site that requires no human interaction after the initial site set up and there is still a fee on top of the ticket price.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. MK Skiddle Customer Support Team

Posted 7 months ago

“Great! Easy booking”

Helpful Report

Posted 7 months ago

Hi Karon, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 7 months ago

“Quick and easy to use and book the event, tickets instantly available.”

Helpful Report

Posted 7 months ago

Hi Jane, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 7 months ago

“The skiddle website was very easy to use, would definitely recommend it.”

Helpful Report

Posted 7 months ago

Hi there , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 7 months ago

“I found 3 discount promo codes and not one worked”

Helpful Report

Posted 7 months ago

Hey Alison, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, MK Skiddle Customer Support Team

Posted 7 months ago

“Quick, easy and fuss free 👍”

Helpful Report

Posted 7 months ago

Hi John , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 7 months ago

“I don't know if it is Skiddle or the event organiser but I feel that I was conned. I was booking tickets for the summer fest at the beach, selected the person tickets for my family and on the next screen was given parking and coach options, I selected the parking and continued to book. At no point did it say anywhere that the premium festival parking was on the beach and that certain vehicles (campervans and vehicles over 5.5) cannot use this parking. It wasnt until after I had booked that I found this out, my vehicle is not able to use the parking, I have contacted the organiser but they were not interested in helping me at all. I feel that this should have been on the booking page for the car parking.”

Helpful Report

Posted 7 months ago

Hi Wendy, Thank you for leaving a review. Skiddle is a ticket outlet that provides a self-service platform for event organisers to list and sell tickets. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. MK Skiddle Customer Support Team

Posted 7 months ago

“My first time using skidding vert Happy 100%1111”

Helpful Report

Posted 7 months ago

Hi Ray, Thank you for leaving a review. I'm delighted to hear that you are 100% Happy with your first time experience using Skiddle. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 7 months ago

“easy booking system thanks”

Helpful Report

Posted 7 months ago

Hi there, Thank you for leaving a review. I'm glad to hear that you find our booking system easy. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 7 months ago

“Easy to use very efficient very reliable customer service”

Helpful Report

Posted 7 months ago

Hi Gemma, Thank you for leaving a review. I'm glad to hear that you find our customer service reliable, easy, and efficient. Have a lovely day! / Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 7 months ago

“Looked up what I wanted and tucked dons boxes and paid, very easy”

Helpful Report

Posted 7 months ago

Hi Karen Thank you for leaving a review. I'm glad to hear you were able to look up the event you wanted to book tickets for and that the process was easy for you. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 7 months ago

“Easy quick way to book”

Helpful Report

Posted 7 months ago

Hi Claire, Thank you for leaving a review. I'm glad to hear that you find our website/app a quick and easy way to book. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 7 months ago

“Negatives: adds junk fees for e-tickets. Tries to get you to download its app (but you can print PDFs instead of adding more spyware to your phone). Positives: doesn't require me to make an account.”

Helpful Report

Posted 7 months ago

Hi Bruce, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. SA Skiddle Customer Support Team

Posted 7 months ago

“Easy to use.”

Helpful Report

Posted 7 months ago

Hi Tracy Thank you for leaving a review. I'm glad to hear you found using Skiddle easy to use. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 7 months ago

“very good easy service”

Helpful Report

Posted 7 months ago

Hi there, Thank you for leaving a review. I'm glad to hear you found our service good and easy. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 7 months ago

“Very efficient”

Helpful Report

Posted 7 months ago

Hi there, Thank you for leaving a review. I'm glad to hear you found using Skiddle very efficient to use. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 7 months ago

“It was very easy and simple to use”

Helpful Report

Posted 7 months ago

Hi Irene, Thank you for leaving a review. I'm glad to hear you found using Skiddle easy and simple to use. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 7 months ago

“Very easy to use”

Helpful Report

Posted 7 months ago

Hi Julie Thank you for leaving a review. I'm glad to hear you found using Skiddle easy to use. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 7 months ago

skiddle is rated 4.4 based on 31,896 reviews