skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 31,896 Reviews

88 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 31,896 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 16th August 2026

Kenneth Sterling Charles

Richard Rodney Willsher

288

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I trust Skiddle 💯”

Helpful Report

Posted 7 months ago

Hi Cristina Thank you for leaving a review. I'm pleased to hear you trust Skiddle. Hope you enjoyed the event 🎉 SA Skiddle Customer Support Team

Posted 7 months ago

“Quick and easy to use”

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Posted 7 months ago

Hi Chris, Thank you for leaving a review. I'm glad to hear you find using Skiddle quick and easy to use. Have a lovely day! SA Skiddle Customer Support Team

Posted 7 months ago

“I am not happy that I have to download an app to access my tickets. I don’t understand why these can’t just be emailed.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. SA Skiddle Customer Support Team

Posted 7 months ago

“Easy to navigate and book”

Helpful Report

Posted 7 months ago

Hi Ida , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 7 months ago

“Website very easy to use when booking tickets & app very user friendly”

Helpful Report

Posted 7 months ago

Hi there , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 7 months ago

“All good no issues”

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Posted 7 months ago

Hi Celia-Anne, Thank you for leaving a review. I'm glad to hear you had a good experience whilst booking tickets with Skiddle. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 7 months ago

“Nice and easy to use.”

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Posted 7 months ago

Hi Darren, Thank you for leaving a review. I'm glad to hear you found our website/app nice and easy to use. Have a lovely day! SA Skiddle Customer Support Team

Posted 7 months ago

“seems to have been some improvements, much quicker to book tickets and now in my apple wallet”

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Posted 7 months ago

Hi there Thanks for taking the time to leave a review. Feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad that any changes made have made your experience booking tickets quicker. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 7 months ago

“V easy booking procedure”

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Posted 7 months ago

Hi Di Thank you for leaving a review. I'm pleased to hear you found our booking procedure very easy to use. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 7 months ago

“Spot on got tickets & email straight away. Excellent”

Helpful Report

Posted 7 months ago

Hi Samantha, Thank you for leaving a review. I'm glad to hear you were able to get tickets to an event and received the email confirmation straight away. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 7 months ago

“Very easy to use”

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Posted 7 months ago

Hi Margaret, Thank you for leaving a review. I'm glad to hear you found using Skiddle easy to use. Have a lovely day! SA Skiddle Customer Support Team

Posted 7 months ago

“I always order from skiddle and I have mostly been happy with their service. However this time I tried to book two tickets for the noughty90sfest in Brighton, it says on the festivals website that they offer a complimentary carers ticket. The email on their site i have contacted and had no response, so I emailed skiddle and only got one reply confirming that is the correct email address. I gave up waiting and I have now paid full price for the carers ticket, I know this isn't skiddles fault, however I am getting pretty much the same response from both parties.”

Helpful Report

Posted 7 months ago

Hi Maria, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first, so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you and explain our PA/Carers ticket process in more detail. I look forward to hearing from you, SA Skiddle Customer Support Team

Posted 7 months ago

“Easy and smooth”

Helpful Report

Posted 7 months ago

Hi Nicky, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 7 months ago

“Great customer service”

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Posted 7 months ago

Hi Theophilus, Thank you for leaving a review. I'm delighted to hear that you have had a great customer experience with the service we offer. Have a lovely day! SA Skiddle Customer Support Team

Posted 7 months ago

“Brilliant easy to use app”

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Posted 7 months ago

Hi Shona Thank you for leaving a review. I'm glad you find our app brilliant and easy to use. Have a lovely day! SA Skiddle Customer Support Team

Posted 7 months ago

“Frustrating passwords phone code and then a PDF unable to open till day before”

Helpful Report

Posted 7 months ago

Hi there, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chatbot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. SA Skiddle Customer Support Team

Posted 7 months ago

“Very easy and convenient to use.”

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Posted 7 months ago

Hi Michael Thank you for leaving a review. I'm glad to hear that you found our website/app easy and convenient to use. Have a lovely day! SA Skiddle Customer Support Team

Posted 7 months ago

“I can't get my tickets. Not used skiddle before and am worrying because the concert is tomorrow. Halifax Minster Motown concert.”

Helpful Report

Posted 7 months ago

Hi Angela, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool, in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. Here at Skiddle, we always aim to put our customers first, so I am keen to get this resolved for you. I have just tried to give you a call to discuss the points raised, and glad we got to speak. SA Skiddle Customer Support Team

Posted 7 months ago

“A charge for a digital ticket ON TOP of a booking fee is insane”

Helpful Report

Posted 7 months ago

Hi Jack Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering a booking fee credit on a future purchase and further information about this can be found within your automated refund email. Here at Skiddle, we always aim to put our customers first, so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try to get this resolved for you. I look forward to hearing from you, SA Skiddle Customer Support Team

Posted 7 months ago

“Easy to use”

Helpful Report

Posted 7 months ago

Hi Julie, Thank you for leaving a review. I'm glad to hear that you found our website/app easy to use. Have a lovely day! SA Skiddle Customer Support Team

Posted 7 months ago

skiddle is rated 4.4 based on 31,896 reviews