skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 31,896 Reviews

88 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 31,896 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 16th August 2026

Kenneth Sterling Charles

Richard Rodney Willsher

288

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I accidentally purchased three VIP ticket deposits for a Grace Jones and Sister Sledge concert through Skiddle and realised within seconds that the event was strictly 18+. The tickets were intended for myself and two teenagers, so the booking was unusable. I tried to cancel immediately, but Skiddle does not allow any cooling-off period whatsoever — not even when a mistake is spotted literally seconds after purchase. I had also paid extra for refund protection, which turned out not to cover this type of situation. Customer support simply sent a standard response saying refunds are only available if the event is cancelled or postponed and suggested I try to pass the tickets to someone else or contact the promoter. In practice this means if you make even a tiny mistake during checkout, you are locked in instantly with no opportunity to correct it. For a ticketing platform handling expensive events, that feels unnecessarily rigid and very unfriendly to customers. Buyers should be extremely careful before clicking purchase, because Skiddle offers absolutely no flexibility if something goes wrong.”

Helpful Report

Posted 5 months ago

Hi, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, EA Skiddle Customer Support Team

Posted 5 months ago

“Quick and easy booking system”

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Posted 5 months ago

Hi Paula, Thank you for leaving a review. I'm glad you found it quick and easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 5 months ago

“Easy to use. Clear instructions. Only problem I had was for accessibility. I know it isn't a Skiddle problem but clearer signposting would be helpful”

Helpful Report

Posted 5 months ago

Hey Penny, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, EA Skiddle Customer Support Team

Posted 5 months ago

“Very easy to use”

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Posted 5 months ago

Hi there, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 5 months ago

“So far so good..booking and payment easy and plenty of quick responses / confirmations sent to me. Excellent service so far.. Will see on the night if it all goes as smoothly.. hope so 🤞”

Helpful Report

Posted 5 months ago

Hi Paul, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 5 months ago

“So easy to do”

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Posted 5 months ago

Hi Susan, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 5 months ago

“Rip off charging 2.50 extra for a ticket find the host supplier”

Helpful Report

Posted 5 months ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, EA Skiddle Customer Support Team

Posted 5 months ago

“Very easy to do”

Helpful Report

Posted 5 months ago

Hi there, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 5 months ago

“Easy to use”

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Posted 5 months ago

Hi David, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 5 months ago

“Easy to book”

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Posted 5 months ago

Hi Patrick, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 5 months ago

“Used before very good”

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Posted 5 months ago

Hi John, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 5 months ago

“Clear, quick and easy to book.”

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Posted 5 months ago

Hi Kim, Thank you for leaving a review. I'm glad you found it clear and easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 5 months ago

“I didn't enjoy it whatsoever and I don't think it's suitable for Chesham”

Helpful Report

Posted 5 months ago

Hey Edward, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, EA Skiddle Customer Support Team

Posted 5 months ago

“Very easy to use”

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Posted 5 months ago

Hi Phil, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 5 months ago

“Easy to use lots of different events to book and alot of early bird prices that can save you alot of money in the long run i would use them agian without any problem .”

Helpful Report

Posted 5 months ago

Hi there, Thank you for leaving a review. I'm glad you found it easy to book with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 5 months ago

“The process of getting my ticket was simple and easy to understand.”

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Posted 5 months ago

Hi Gerlad, Thank you for leaving a review. I'm glad you found it simple and easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 5 months ago

“Simple and efficient, but to many costs...”

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Posted 5 months ago

“Best place I’ve ever been! Vibes were there, everyone was having a good time and music is ALWAYS on point.”

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Posted 5 months ago

Hi there, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 5 months ago

“Ordered tickets with no problem”

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Posted 5 months ago

Hi , Thank you for leaving a review. I'm glad you found it problem free with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 5 months ago

“Very difficult to download the tickets”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY

Posted 5 months ago

skiddle is rated 4.4 based on 31,896 reviews