skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 30,204 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 30,204 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Michelle Barley

Matt Phelan

Craig William Kneller

285

Anonymous

Anonymous // 01/01/2019

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English

“Everything was fantastic and the price is affordable 👌🏻”

Helpful Report

Posted 7 months ago

Hi Madlin, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad you found using Skiddle fantastic. Have a great time at the event 🎉 BP Skiddle Customer Support Team

Posted 7 months ago

“Simple instructions and easy to use”

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Posted 7 months ago

Hi Iain Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad you found using Skiddle simple and easy. Have a great time at the event 🎉 BP Skiddle Customer Support Team

Posted 7 months ago

“Skiddle is a great app for booking tickets. Easy to navigate, easy to order tickets and good customer service”

Helpful Report

Posted 7 months ago

Hi Lesley, Thank you for leaving a review. I'm happy to hear you found Skiddle easy to use. Have a lovely day! BP Skiddle Customer Support Team

Posted 7 months ago

“Awful. Took a booking and then cancelled the show within an hour of my booking, and only refunded the 3x ticket costs, not the booking fees, etc. Scandalous.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering booking fee credit on a future purchase and further information about this can be found within your automated refund email. BP Skiddle Customer Support Team

Posted 7 months ago

“2024 was wicked... amazing time. 2025 was so so so bad in everything. Queued more than actually enjoying ourselves. Im giving faith that 2026 is better, otherwise this will be my last time.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. BP Skiddle Customer Support Team

Posted 7 months ago

“Easy to use digital tickets sent straight away”

Helpful Report

Posted 7 months ago

Hi Taryn, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm happy to hear you had a positive experience using Skiddle. Have a great time at the event 🎉 BP Skiddle Customer Support Team

Posted 7 months ago

“Excellent to navigate through”

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Posted 7 months ago

Hi Brandon, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad you found the Skiddle website easy to navigate. Have a lovely day! BP Skiddle Customer Support Team

Posted 7 months ago

“Ok, user friendly”

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Posted 7 months ago

Hi Vivienne, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad you found Skiddle user friendly. Have a great time at the event 🎉 BP Skiddle Customer Support Team

Posted 7 months ago

“Quick efficient service”

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Posted 7 months ago

Hi Michael, Thank you for leaving a review. I'm happy to hear that you found Skiddle quick and efficient. Have a lovely day! BP Skiddle Customer Support Team

Posted 7 months ago

“No no nnnnn,,nnnnnnnnn”

Helpful Report

Posted 7 months ago

Hi Laura, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. BP Skiddle Customer Support Team

Posted 7 months ago

“At the moment I can neither print my tickets or load them in a wallet. The process seems flawed It's a tad disingenuous to ask if I would use the system again as I was forced to use it in the first place.I would not chose to use it.”

Helpful Report

Posted 7 months ago

Hi Richard, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, BP Skiddle Customer Support Team

Posted 7 months ago

“Found the site kept cutting me off but got there in the end”

Helpful Report

Posted 7 months ago

Hey Deanna, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first so I have raised this with our development team to see if this is something that can be looked into. Thanks, BP Skiddle Customer Support Team

Posted 7 months ago

“Great event”

Helpful Report

Posted 7 months ago

Hi There, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. AB Skiddle Customer Support Team

Posted 7 months ago

“Easy and efficient”

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Posted 7 months ago

Hi Nicola, Thank you for leaving a review. We are pleased to hear you have had an easy booking experience with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 7 months ago

“Easy to order and download”

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Posted 7 months ago

Hi there, Thank you for leaving a review. We are pleased to hear you have had an easy booking experience with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 7 months ago

“Easy to use, bought a lot of tickets through skiddle and never had an issue yet. I like the app and how it sets out the tickets. It looks like an events countdown”

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Posted 7 months ago

Hi Leonie, Thank you for leaving a review. We are pleased to hear you have had a seamless booking experience with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 7 months ago

“good and easy to use”

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Posted 7 months ago

Hi Paul, Thank you for leaving a review. We are pleased to hear you have had an easy experience when booking with us! Have a great time at the event 🎉 AB Skiddle Customer Support Team

Posted 7 months ago

“Easy booking”

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Posted 7 months ago

Hi Christina, Thank you for leaving a review. We are pleased to hear you have had an easy booking with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 7 months ago

“it is good and an easy app”

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Posted 7 months ago

Hi Lacey, Thank you for leaving a review. We are pleased to hear you have had an easy booking with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 7 months ago

“Simple booking system. Great selection of events”

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Posted 7 months ago

Hi Elaine, Thank you for leaving a review. We are pleased to hear you have had an easy booking with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 7 months ago

skiddle is rated 4.4 based on 30,204 reviews