skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 30,219 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 30,219 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Mr Glenn D Dennis

Charlie Hall

Nick Self

292

Anonymous

Anonymous // 01/01/2019

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English

“Pretty easy but why a booking fee always feel it's a con”

Helpful Report

Posted 1 month ago

Hi Damian, I’m sorry to hear you feel as though you have been misled. A booking fee is always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. TA Skiddle Customer Support Team

Posted 1 month ago

“Brilliant easy site to use”

Helpful Report

Posted 1 month ago

Hi Lesl26, Thank you for leaving a review. It is great to hear that you are enjoying the ease of use of Skiddle! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 1 month ago

“Very easy to use site. 👍👍”

Helpful Report

Posted 1 month ago

Hi Alan, Thank you for leaving a review. We are very happy to hear that you think our site is easy to use! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

“The best ticket organisers”

Helpful Report

Posted 1 month ago

Hi Jacqueline, Thank you for leaving a review. That is an honour! It is great to hear that we provide a brilliant experience! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

“You canceled the event & had the cheek to keep my booking fee i havent booked with you before and wont again”

Helpful Report

Posted 1 month ago

Hi Tracey, Thank you for leaving a review. It is great to hear that you have had a good experience when booking through Skiddle! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 1 month ago

“2nd time i have visited Blues Kitchen, 1st, was for food on a Sunday afternoon which was great, then last night which was very enjoyable with the live bands on both floors”

Helpful Report

Posted 1 month ago

Hi Dion, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. TA Skiddle Customer Support Team

Posted 1 month ago

“Easy to book and user friendly”

Helpful Report

Posted 1 month ago

Hi Elaine, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. It is great to hear that you have had a great experience when booking through Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

“Very easy website”

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Posted 1 month ago

Hi Barbara, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. It is great to hear that you have a hassle-free experience when using the Skiddle website. Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

“Very easy to use, no ticket stress which is always a bonus!”

Helpful Report

Posted 1 month ago

Hi Joanne, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are so glad to hear that you have had a stress-free experience! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 1 month ago

“Simple and quick.”

Helpful Report

Posted 1 month ago

Hi Ben Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. It is great that you find our platforms easy to use! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

“I can’t refund it”

Helpful Report

Posted 1 month ago

Hi Ethan, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, SA Skiddle Customer Support Team

Posted 1 month ago

“Quite easy to use”

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Posted 1 month ago

Hi Paul Thank you for leaving a review. It is great to hear that you found Skiddle ueasy to use! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 1 month ago

“Straightforward”

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Posted 1 month ago

Hi Janice, Thank you for leaving a review. It is great to hear that you find our platform straightforward and easy to use! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

“Easy to book. No problems.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for leaving a review. We are glad to hear that your experience using Skiddle was a good one! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

“Super quick and easy purchase process”

Helpful Report

Posted 1 month ago

Hi David, Thank you for leaving a review. We are glad to hear that you find our purchase process easy to use! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 1 month ago

“Really efficient and straightforward booking process and great App, easy to navigate and use!!”

Helpful Report

Posted 1 month ago

Hi Lindsay, Thank you for leaving a review. We are glad to hear that our app easy to navigate and use! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

“Booking fees are absolutely extortionate”

Helpful Report

Posted 1 month ago

Hi Laura, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering booking fee credit on a future purchase and further information about this can be found within your automated refund email. TA Skiddle Customer Support Team

Posted 1 month ago

“Easy on the browser as you can choose your seats better versus the app”

Helpful Report

Posted 2 months ago

Hi Fleur, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. It is great to hear that certain features make booking easier! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

“Good,, but can only book up to 8 tickets which I did, then had to book another 2 tickets as there is 10 in my group.”

Helpful Report

Posted 2 months ago

Hi Diane, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle and improvements we can make. We’re glad you had a good experience overall, though we understand the ticket limit was a bit inconvenient for your group. This is set by the event organiser, but we’ll pass your feedback on. Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

“Simple and efficient to use, provides all the relevant information.”

Helpful Report

Posted 2 months ago

Hi David, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are so glad to hear that we are providing all the information need to assist you in making your decision on which events to attend! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

skiddle is rated 4.4 based on 30,219 reviews