skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 29,782 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 29,782 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Craig William Kneller

279

Anonymous

Anonymous // 01/01/2019

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English

“Good Service”

Helpful Report

Posted 5 months ago

Hi there, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Cool works well thanks”

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Posted 5 months ago

Hi Kenneth, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Easy to navigate, costs clearly outline, quick to make payment.”

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Posted 5 months ago

Hi Gemma, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Using slkiddle was quite straight forward to use”

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Posted 5 months ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 5 months ago

“Brilliant efficient service”

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Posted 5 months ago

Hi David, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Easy to use and speedy”

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Posted 5 months ago

Hi Paul, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“It is easy and straightforward to buy tickets on Skiddle; I’ve never had any issues”

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Posted 5 months ago

Hi Alex, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“So simple its scary, especially if you've ordered before as all your details are remembered and auto populated. You just have to click and buy!!!”

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Posted 5 months ago

Hi Jason, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“It’s easy and straightforward”

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Posted 5 months ago

Hi Kerry, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“This was my first time using skiffle, The transaction was so easy and straight forward”

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Posted 5 months ago

Hi Graham, Thank you for leaving a review. Glad to hear you find Skiddle easy & straightforward to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Super easy to book”

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Posted 5 months ago

Hi there, Thank you for leaving a review. Glad to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“A+ straight forward”

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Posted 5 months ago

Hi there, Thank you for leaving a review. Glad to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Very easy and quick transaction”

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Posted 5 months ago

Hi Ruth, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Fees are steep”

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Posted 5 months ago

Hi Anne, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering booking fee credit on a future purchase and further information about this can be found within your automated refund email. HW Skiddle Customer Support Team

Posted 5 months ago

“Relatively simple process”

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Posted 5 months ago

Hey Mandy, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 5 months ago

“I have paid £67.57 for 3 tickets ..posh loos and bar..its not clear whether i have to buy 3 entrance tickets as well and there is no contact number”

Helpful Report

Posted 5 months ago

Hi Isobel, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 5 months ago

“Had no problems booking and was welcome at the event have now booked more thanks”

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Posted 5 months ago

Hi Mick, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“Extremely easy to use.”

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Posted 5 months ago

Hi Kevin, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

“You didn't send me my ticket in time had to purchase another i want a refund thanks”

Helpful Report

Posted 5 months ago

Hi Chloe, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 5 months ago

“Very good and easy”

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Posted 5 months ago

Hi Darren, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 5 months ago

skiddle is rated 4.4 based on 29,782 reviews