skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 25,837 Reviews

90 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 25,837 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 14th August 2025

268

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Booking process was easy to figure out. Pretty quick to do”

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Posted 5 years ago

“Easy to use once I got on as link on venue site didn't work on my phone.”

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Posted 5 years ago

Hello there, Thank you for taking the time to leave a review and I'm happy to hear that you found the site easy. I've just tried to give you a call but unfortunately reached your voicemail. In order for me to better understand the issue you encountered with the link, please could you give me a call back on 03333 01 01 01? We are open 8am-6pm Monday to Friday and 10am-5pm on Saturdays. Alternatively, you can find some further contact information by heading to skiddle.com/contact I look forward to hearing from you! Best wishes, Leona

Posted 5 years ago

“Quick and easy no problems”

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Posted 5 years ago

“First time I've used Skiddle and not used to using phone app booking, seems straightforward which is why I have rated 'Good' rather than 'Very good'. Hopefully I've done everything correctly.”

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Posted 5 years ago

Hello, Thank you for leaving your review. Here at Skiddle we always strive to provide the best ticket buying experience as possible. We would love to hear your thoughts on how we could obtain that 5th star! Thank you in advance! Abbie

Posted 5 years ago

“I received a link for the tickets quickly. Initially had issues (couldn't open PDF on phone, tablet or computer) but then Skiddle resent the link and I was finally able to download and print them. Thank you 😊”

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Posted 5 years ago

Hello Karen, Thank you for providing your feedback and I'm sorry to hear you had issues accessing your tickets. We were aware of a technical issue with the PDF version of tickets, however, this has now been rectified by our development team. I can only apologise that you had been affected by this but please try again as I have just resent your ticket collection email. If you ever need to contact our helpful Customer Care team you can call on 033 33 01 01 01 or send a request via the following link. https://help.skiddle.com/hc/en-us/requests/new Kind regards, Abbie

Posted 5 years ago

“We saw an event we wanted to go too using skiddle we purchased the tickets which was very easy to do., would use again.”

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Posted 5 years ago

“Finding events is easy, even discovering new ones aswell is brilliant. Can be time consuming buying the tickets if you already have an account and you have to put you card information in each time. Shame skiddle are not partnered with PayPal.”

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Posted 5 years ago

Hello there, Thank you for taking the time to provide your feedback. I'm happy to hear you found using Skiddle easy! Please be aware that we don't store card details, however, already having a Skiddle account will make the purchasing process a lot quicker. We don't use PayPal as a payment method as the funds for each order are paid directly to each independent event promoter and unfortunately, this platform does not offer us the ability to refund individual transactions should your event be cancelled/postponed. It might also be worth knowing that we do offer Apple Pay and Android Pay within the Skiddle app which is safe (and super easy) to use when purchasing any future tickets! I hope that this helps to clarify! Kind regards, Abbie

Posted 5 years ago

“I was very pleased with my purchase and the speed i got my tickets....will definatley be usi g skiddle in the near future for concerts and events.”

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Posted 5 years ago

“Easy to use”

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Posted 5 years ago

“I think the website looks outdated but ticket buying was fine”

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Posted 5 years ago

Hello there, Thank you for taking the time to leave a review. I've just tried to give you a call to discuss this further with you but unfortunately reached your voicemail. We always aim to make your ticket buying experience as positive as possible and a large part of this relies on our website. If you could give us a call back on 03333 01 01 01, we would love to hear your feedback on how the look of the website could be improved! Alternatively, you can send us an email which can be found by heading to skiddle.com/contact. However, I'm glad to hear that you found the ticket buying process satisfactory. Thanks in advance! Best wishes, Leona

Posted 5 years ago

“The booking app is really easy to use and is really helpful”

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Posted 5 years ago

“This is my first time using Skiddle so my comment is based on the app, it very easy to use. However as it is New Year Eve’s tickets I bought which has not occurred I will submit a new review after the event.”

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Posted 5 years ago

Hey Des, Thanks for leaving your review and welcome to the Skiddle family! It's great to hear you found our app easy to use, as we pride ourselves on making the process of buying a ticket as accessible as possible for all customers. Please be aware that we ask our customers to review the ticket booking service you experienced through Skiddle. If you need to discuss something particular about the event itself, you can leave a review on the event page. If there's anything further we could do to secure that 5th star, we would love to know. Happy New year! Regards, Shannon.

Posted 5 years ago

“easy to use. Good to have the choice whether to register or not”

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Posted 5 years ago

“Great set up”

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Posted 5 years ago

Hello Craig Thank you for taking the time to leave your review. We always aim to make using Skiddle as simple as possible, so I am really happy to hear this! Please let me know anything we could do to earn that 5th star! Kind Regards Shelby

Posted 5 years ago

“Nothing bad to say really.”

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Posted 5 years ago

“Good service!!!”

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Posted 5 years ago

Hello Diana, Thank you for taking the time to leave your review. Glad to hear that you're happy with using Skiddle! If you have any feedback that would get us to 5 stars, please don't hesitate to let us know! Kind Regards Tia

Posted 5 years ago

“Very simple”

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Posted 5 years ago

“I had a problem with receipt of my ticket which skiddle have resolved well.The staff member was polite and very helpful.Thanks”

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Posted 5 years ago

Hello Angus, Thank you for taking the time to leave your review. It was lovely speaking with on the phone earlier. Once again I can only apologise for any inconvenience caused by the delivery of your tickets. Unfortunately, we don't have any control after your order has been dispatched from our office. I'm glad to see that your query has now been resolved. Please do let me know if there is anything else that I can help you with in the future. Kind regards, Abbie

Posted 5 years ago

“Straightforward and responsive”

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Posted 5 years ago

“good service”

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Posted 5 years ago

skiddle is rated 4.4 based on 25,837 reviews