skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 25,835 Reviews

90 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 25,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

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Phone:

03333 01 01 01

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skiddle 5 star review on 14th August 2025

268

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very easy and straight forward to use.”

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Posted 5 years ago

“Easy to book but would have preferred to just get an email with the tickets on to print off.”

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Posted 5 years ago

Hello Janette, Thank you for taking the time to leave your review. I'm happy to hear that you found booking your event tickets through Skiddle easy! I have just tried to call you so I can offer some guidance but couldn't reach you. Please note that the ticket collection email which is sent immediately after purchase provides access to your tickets for you to print. The below FAQ advises further information on how you can access & print your tickets through the collection email. help.skiddle.com/hc/en-us/articles/360003688117 Our helpful Customer Care team are also available to contact if you ever need assistance with your order. https://www.skiddle.com/contact/ I hope this helps! Kind regards, Abbie

Posted 5 years ago

“My purchase failed to go through a few times as the servers went dole but secured my ticket eventually.”

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Posted 5 years ago

Hello there, Thank you for taking the time to leave your review and I'm sorry to hear of your experience when booking tickets. We encountered an extremely high volume of traffic on Friday, but our technical team worked very hard in order to quickly rectify any issues and ensure that the website\app was available at all times! Apologies for any inconvenience caused and I'm happy to hear that you were able to get your hands on tickets! I hope this helps to clarify. Best wishes, Leona

Posted 5 years ago

“Extremely easy to buy tickets, always used for local events in clubs near me.”

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Posted 5 years ago

“easy to use system”

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Posted 5 years ago

Hello There, Thank you for taking the time to leave a review. I'm glad to hear that you found Skiddle easy to use as we aim to make the process as simple as possible. Feedback is always welcome so if you have any recommendations on how we could turn that 4 stars into 5, we would love to know! Thanks in advance. Best wishes, Leona

Posted 5 years ago

“Perfectly fine. Might've been nice to have the QR ticket in the email, but I can understand why you'd want to promote your app.”

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Posted 5 years ago

Hey Thomas, Thank you for leaving your feedback. I'm glad to hear of your positive experience purchasing tickets with us. Here at Skiddle, we aim to make our ticket purchasing experience as simple and accessible as possible, which is why we have a variety of ways for our customers to access their tickets. We pride ourselves on our state of the art app that stores all of your tickets in one place. It's also the preferred method of doing so for many of our customers. However, we can also appreciate that some people would prefer to use our platform without the app. This is why we offer the option to print your ticket via the PDF link, displayed in the confirmation email, for customers who prefer to have a paper ticket. Please check out the following FAQ's for further guidance on this: https://help.skiddle.com/hc/en-us/articles/360005129731 https://help.skiddle.com/hc/en-us/articles/360005079972 Hope this helps! Regards, Shannon.

Posted 5 years ago

“Booking tickets on line with Skiddle was quick and easy. I will use them again.”

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Posted 5 years ago

“It was a very comfortable booking that didn’t cause any hassle for me trying to purchase tickets and when getting your tickets there are options to have your tickets on your phone our to get them delivered which is really good”

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Posted 5 years ago

“Good site. First time using it”

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Posted 5 years ago

Hey Ricky, Thank you for leaving your feedback. It's really great to hear your first experience booking tickets with us was a positive one! As we're always striving to improve our customer experience, any further comments on how to achieve a 5 star review would be greatly appreciated. Please let me know and I hope you book with us again soon :) Regards, Shannon.

Posted 5 years ago

“it was fast and easy”

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Posted 5 years ago

“Everything was easy to do. Only issue I had was I wanted to order 5 tickets and could only order 4 at a time. Therefore had to do 2 orders.”

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Posted 5 years ago

Hello there, Thank you for taking the time to leave your review, it is greatly appreciated. Skiddle is a self-service platform and the event organisers determine the ticket structure themselves. In this case, they have set the maximum amount of tickets a customer can purchase to 4. Promoters usually set a maximum amount as this gives customers a fairer chance of buying tickets. I can only apologise for any inconvenience but I hope that this helps to clarify! Kind regards, Abbie

Posted 5 years ago

“It was a straightforward way to get tickets. My first time using it, so I hope there are no issues when I go to the show.”

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Posted 5 years ago

Hi Daniel, Hope you're well. Thanks for taking the time to leave your review and I'm so glad to hear your first time using Skiddle was a success! As long as you have your printed PDF tickets or your rapid scan barcoded tickets showing in the app, you'll have no issues with entry to the event. It's also worth knowing that your ticket collection email can be resent, at any time, by heading to www.skiddle.com/orders. Here at Skiddle, we are committed to making sure our payment process is easy to use and accessible for all users. We can guarantee our payment process is 100% secure as our secure server technology means that any data you transfer through skiddle.com will be completely safe. I have tried to contact you this morning as I'm interested to discuss this further with you, as we are always looking for avenues to improve the customer experience. If you would like to give me a call I'd love to chat further about this on 033 33 01 01 01. Regards, Shannon.

Posted 5 years ago

“Only ordered tickets twice but up to now not had a problem with this site”

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Posted 5 years ago

Hi Paul, Thanks for taking the time to leave your feedback. It's so great to hear your previous experiences have been positive and we hope you choose to use Skiddle again in the future! If there is anything you can think of which would help us secure that final star then please let us know. Thanks in advance. Regards, Shannon.

Posted 5 years ago

“Simple to use website with prompt confirmations and tickets. Have used skittle for quite a few gigs and never had any problems”

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Posted 5 years ago

Hello Sean, Thank you for taking the time to leave a review. I'm glad to hear that you found the ticket buying process simple and problem-free! We always aim to make your experience as easy as possible and are always looking for ways to improve. If you have any ideas on how we could earn that 5th star, we'd love to know! Thanks in advance. Kind regards, Leona

Posted 5 years ago

“Easy to use & transparent”

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Posted 5 years ago

“Great site to find nights out”

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Posted 5 years ago

Hello, Thank you for taking the time to leave a review. I'm glad to hear that you found Skiddle a great site to find events as we aim to make our customer's ticket experience as quick and simple as possible! We always welcome feedback so if there is anything you can think of which would help us achieve that final star then please let us know. Thank you in advance! Kind regards, Leona

Posted 5 years ago

“Quick and easy to book and get the tickets”

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Posted 5 years ago

Hello, Thank you for leaving your review. We aim to make the ticket buying process as simple as possible for our customers so I am happy to hear that you found using Skiddle to purchase tickets quick & easy! If there is anything you think of that could turn your 4-star review in a 5-star review then we would love to know. Thank you in advance! Abbie

Posted 5 years ago

“Very quick efficient way of booking tickets.”

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Posted 5 years ago

“Staff tried their best to sort out my complaint with Vale Warehouse I didn’t get a refund which I should have but Skiddle tried their best to help.”

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Posted 5 years ago

Hello Karen, Thank you for taking the time to leave your review and I am sorry to hear this. I can see that you have been in touch with our customer care team regarding your query which has been investigated. I believe that a resolution has now been agreed and that you have been directly in contact with the promoters of the event. I hope that this helps but please don't hesitate to get in touch if you have any further queries. Kind regards, Abbie

Posted 5 years ago

“Quick and easy to navigate”

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Posted 5 years ago

skiddle is rated 4.4 based on 25,835 reviews