skiddle Reviews

Name: skiddle
Rating: 4.42

4.4 Rating 17,559 Reviews

93 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 17,559 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Magnificent website / app. Simple to use and allows me to filter events i want to go to.”

Helpful Report

Posted 2 days ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you have had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 days ago

“Saw the band I liked on the schedule..booked the mother there and then ..Done, ticket on my phone ready for the gig”

Helpful Report

Posted 2 days ago

Hi ian, Thank you for leaving a review. We are glad you are happy with out platform! Have a great time at the event 🎉 MK Skiddle Customer Support Team

Posted 2 days ago

“I bought fake tickets. This is so unfair and unbelievable. I’m so disappointed!”

Helpful Report

Posted 2 days ago

Hi Claudia, Thank you for your feedback. Skiddle is a self service website so all our events are added by the event organisers themselves. We do thorough moderation checks every day to ensure listings are up to Skiddle’s standard. Skiddle do not recommend selling nor purchasing tickets from third-party sites. We always encourage customers to buy from reputable sellers to reduce the risk of ticket touting and receiving unofficial tickets. MK Skiddle Customer Support Team

Posted 2 days ago

“Exceptional service never been let down and easy to use .”

Helpful Report

Posted 2 days ago

Hi Paul, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you have never been let down by Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 days ago

“Easy to book”

Helpful Report

Posted 2 days ago

Hi Lesley, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you found our platform easy to use! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 days ago

“I was happy how everything went, my only problem was the amount of time before it disconnects you, I realise this is probably my fault but if you are not use to paying things online you need more time ,it took me three attempts to finally purchase tickets , luckily I had my son close by to help.”

Helpful Report

Posted 2 days ago

Hi there, Thank you for leaving a review. This is a set time limit so that purchasing tickets is fair for all customers, and so tickets can be released if checkout is incomplete. We recommend creating a Skiddle account before purchasing, so that your details are saved and you don't exceed the time limit. Have a lovely day! MK Skiddle Customer Support Team

Posted 2 days ago

“so easy to use thank you x”

Helpful Report

Posted 3 days ago

Hi Marie, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you found our platform easy to use! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 days ago

“Very easy to follow and understand what you looking for”

Helpful Report

Posted 3 days ago

Hi Parminder, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you found our platform easy to use! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 days ago

“Always a great service”

Helpful Report

Posted 3 days ago

Hi Anthony, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you are happy with our service! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 days ago

“Quick and Easy to use”

Helpful Report

Posted 3 days ago

Hi There, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you found our platform easy to use! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 days ago

“straightforward process”

Helpful Report

Posted 3 days ago

Hi there, Thank you for leaving a review. Glad it was a straightforward process! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 days ago

“The evening was great to hear young talented musicians. However the person who was “compering” the evening did not know how to read the audience. His stage presence was totally inappropriate, it was all about him and he took up far too much time in the microphone.”

Helpful Report

Posted 3 days ago

Hi Jane, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. MK Skiddle Customer Support Team

Posted 3 days ago

“Far out. Sumptuous. Super. Have a kiss.”

Helpful Report

Posted 3 days ago

Hi there, Thank you for leaving a review. We are glad you are happy with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 days ago

“Option to pay by Apple Pay but still have to do through rigmarole of putting personal details in manually”

Helpful Report

Posted 3 days ago

Hi there, Thank you for leaving a review. We only ask for these details if you're buying tickets. We mainly ask for your address so we can verify the card details used to place the order, dispatch physical ticket stock (for the events that do have this) and deter fraudulent orders. From time to time, we may use the address provided to recommend nearby events, regional newsletters (delivered via email) and to personalise your Skiddle content based on your location so you do not receive irrelevant content. Have a lovely day! MKI Skiddle Customer Support Team

Posted 2 days ago

“A relatively simple process”

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Posted 3 days ago

Hi Laura, Thank you for leaving a review. We are glad you are happy with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 days ago

“Quick service”

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Posted 3 days ago

Hi Billy, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you are happy with our service! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 days ago

“Quick and easy”

Helpful Report

Posted 3 days ago

Hi Brian, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you found our platform easy to use! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 days ago

“The skiddle app is very easy to navigate.”

Helpful Report

Posted 3 days ago

Hi there, Thank you for leaving a review. We are glad you found our platform easy to navigate! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 days ago

“Good service”

Helpful Report

Posted 3 days ago

Hi There, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you are happy with our service! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 days ago

“Event cancelled and one month later still no refund. Called the helpline to receive no help whatsoever, so not really a helpline at all”

Helpful Report

Posted 3 days ago

Hi there, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I can see my college has advised you of the latest update with the cancellation of the event. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). MK Skiddle Customer Support Team

Posted 2 days ago

skiddle is rated 4.4 based on 17,559 reviews