skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 31,591 Reviews

88 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 31,591 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 16th August 2026

Kenneth Sterling Charles

Richard Rodney Willsher

288

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service”

Helpful Report

Posted 1 week ago

Hi Leggett, Thank you for leaving a review. We're glad to hear you experienced great customer service. Have a lovely day! HT Skiddle Customer Support Team

Posted 1 week ago

“Waiting in a queue and then being given a random queue number leaves the system open to manipulation and favouritism”

Helpful Report

Posted 1 week ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first, so I have raised this with our development team to see if this is something that can be looked into. Thanks, HT Skiddle Customer Support Team

Posted 1 week ago

“The site constantly crashed and glitched to where I had to pay more for my ticket as it had pushed my back in line.”

Helpful Report

Posted 1 week ago

Hey Shenay, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first, so I have raised this with our development team to see if this is something that can be looked into. Thanks, HT Skiddle Customer Support Team

Posted 1 week ago

“Easy quick and no fuss”

Helpful Report

Posted 1 week ago

Hi Jade, Thank you for leaving a review. We’re glad to hear it was easy, quick, and no fuss. Have a great day! HT Skiddle Customer Support Team

Posted 1 week ago

“Yes indeed Skiddle has made me over the moon with Joy!”

Helpful Report

Posted 1 week ago

Hi Bianca, Wonderful to hear that Skiddle has made you over the moon with joy! Thanks for sharing your feedback. Have a lovely day! HT Skiddle Customer Support Team

Posted 1 week ago

“Fairly easy to navigate”

Helpful Report

Posted 1 week ago

Hi Susan, Thank you for leaving a review. We're glad you found it fairly easy to navigate. Have a lovely day! HT Skiddle Customer Support Team

Posted 1 week ago

“Not great”

Helpful Report

Posted 1 week ago

Hi there, Thanks for your feedback. We're sorry to hear your experience wasn't great. If you’d like to share more details about your Skiddle booking, please let us know how we can help. Have a great day! HT Skiddle Customer Support Team

Posted 1 week ago

“It was straight forward to purchase my tickets”

Helpful Report

Posted 1 week ago

Hi Susan, Thank you for leaving a review. We're glad you found it straightforward to purchase your tickets. Have a lovely day! HT Skiddle Customer Support Team

Posted 1 week ago

“Managed to buy tickets but after trying few times, had tickets in basket but it wouldn't allow me to pay for them ( these were 2nd and 3rd release tickets) and price kept going up then ended up buying 4th release tickets.”

Helpful Report

Posted 1 week ago

Hi Mirriam, Thanks for sharing your experience. Sorry to hear you had trouble paying while the tickets were in your basket and that the price changed. If you need help with this, please contact support. Have a great day! HT Skiddle Customer Support Team

Posted 1 week ago

“A very easy experience”

Helpful Report

Posted 1 week ago

Hi Helen, Thank you for leaving a review. We're glad you had a very easy experience. Have a lovely day! HT Skiddle Customer Support Team

Posted 1 week ago

“I was 1078 in the que when I got to the front it crashed.i started again and had to pay alot more for my tickets.Also advertised as £10 deposit and doesn't tell you there is handling fees and booking fees and I ended up paying £62 instead of £20 expected”

Helpful Report

Posted 1 week ago

Hi Tracy, Thanks for leaving a review, Sorry to hear about the long queue, the crash at the front, and the price difference after you started again. I understand the concern about the deposit and the extra fees not being clear. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Have a great day! HT Skiddle Customer Support Team

Posted 1 week ago

“It won't let me book tickets for the East Midlands Truckfest, instead I'm sent around in a loop when I click on the event and then follow the web address at the bottom of the page. I've been trying for several days. Absolutely useless!”

Helpful Report

Posted 1 week ago

Hi Nigel, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first, so I am keen to get this resolved for you. I have emailed the address on your account to resolve this for you. I look forward to hearing from you, HT Skiddle Customer Support Team

Posted 1 week ago

“It was disappointing as I clicked on the link you sent me early and had added 2 tickets at 2nd release by the time I got to the front of the queue, but I couldn’t sign into my account, so ended up logging into the app and getting my tickets that way but by the time I got to the front of the queue I then had to pay 4th release prices ! 😞”

Helpful Report

Posted 1 week ago

“5 times it went back to first page so i ended up paying more for my tickets”

Helpful Report

Posted 1 week ago

Hey Louise, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first, so I have raised this with our development team to see if this is something that can be looked into. Thanks, HT Skiddle Customer Support Team

Posted 1 week ago

“The worst experience ever. Last year much better. This year I logged onto the website site at 9:15 there were already more than 10,000 people in front of me. I tired to get tickets for my 65 birthday next year. My payment didn’t go through and tried more than 5 times. I was logged off the site I tried numerous times. I gave up. Tried at 1800 hours, the tickets had gone to 5th release. Poor unprofessional, I had even registered prior to Friday, made little difference. Even this review will fall on deaf ear. What’s the point you won’t read it anyway. All stages should have screens for people at the back and unable to get close to the stage. Do better…”

Helpful Report

Posted 1 week ago

Hi Angela, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first, so I am keen to get this resolved for you. I have emailed the address on your account to resolve this for you. I look forward to hearing from you, HT Skiddle Customer Support Team

Posted 1 week ago

“Perfect every time”

Helpful Report

Posted 1 week ago

Hi Linda, Thank you for leaving a review. We’re glad to hear you’re satisfied with it every time. Have a great day! HT Skiddle Customer Support Team

Posted 1 week ago

“Wasn't impressed to be put back on waiting list 3x from 9am then finally got 4th release tickers so cost alot more bit of a scam.”

Helpful Report

Posted 1 week ago

Hi Sharon, Thanks for sharing your experience. We understand waiting lists and price differences can be frustrating. If you’d like help with your account or the release process, please contact our support team. Have a lovely day! HT Skiddle Customer Support Team

Posted 1 week ago

“i am pleased with the service i have had prior but yesterday i booked my tickets not realising I only booked the Saturday instead of both tried to contact you guys but still didn't have any satisfaction so had to rebook and buy the Sundays ticket as well”

Helpful Report

Posted 1 week ago

Hi Karen, Thank you for taking the time to leave a review. We’re sorry to hear there was confusion with booking Saturday only and that you couldn’t get satisfaction when trying to contact us. If you’d like us to look into this, please reach out to our support team with your booking references. Have a lovely day! HT Skiddle Customer Support Team

Posted 1 week ago

“Fast, easy straight forward booking”

Helpful Report

Posted 1 week ago

Hi there, Thank you for leaving a review. We are so glad to hear that you thought our services were fast and straightforward, Have a lovely day! HT Skiddle Customer Support Team

Posted 1 week ago

“There were long queues. And the wait times given not accurate. It said 20 minutes and it took 42 minutes to be able to buy tickets”

Helpful Report

Posted 1 week ago

Hey Chloe, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first, so I have raised this with our development team to see if this is something that can be looked into. Thanks, HT Skiddle Customer Support Team

Posted 1 week ago

skiddle is rated 4.4 based on 31,591 reviews