Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,223 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,223 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having used 6 star cruises for several years now I am always happy with price, service and the efficiency of the company’s personnel. Our latest bookings were with Lisa P, I found her friendly ,professional and efficient. Nothing was too much trouble and I was kept in the loop at all stages. The booking was a happy experience and it was in fact a joy to talk to Lisa.”

Helpful Report

Posted 1 month ago

Dear Joan Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Lisa recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“Just love booking with Six Star as I feel it is a very personal service. Dan is very knowledgeable, helpful and efficient and returns my calls/emails immediately and sorts everything out!”

Helpful Report

Posted 1 month ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Dan recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“Emma, was extremely knowledgeable and helpful with our booking.”

Helpful Report

Posted 1 month ago

Dear Linda Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Emma recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“We have been booking cruise with Sixstar for over 10 years now. All this time our cruise concierge Lisa Mallon as always provided us with exceptional service. Nothing is too much trouble Why use another company?”

Helpful Report

Posted 1 month ago

Dear Richard Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Lisa recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“We have just enjoyed a wonderful River Cruise with Scenic recommended by our cruise concierge Laura Wing. It was fabulous - food and service was fantastic and the Cruise Director was both informative and entertaining. Places visited were beautiful. The excursions were great too. Couldn't ask for more! We have used Laura for several years now and she is both helpful and knowledgeable and offers a friendly and professional service. Thank you Laura!!”

Helpful Report

Posted 1 month ago

Dear Josephine Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura, we are so pleased that you enjoyed your river cruise with Scenic. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“As always Stacey was very helpful, keeping me informed on a daily basis and being very thorough - I wouldn't use anyone else”

Helpful Report

Posted 1 month ago

Dear Carole, Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. Rest assured your kind comments will be forwarded to Stacey and her manager and will be very much appreciated. Thank you once again. Kind Regards Customer Relations

Posted 1 month ago

“Very prompt and helpful”

Helpful Report

Posted 1 month ago

Dear Valued Guest, Thank you for your 5* review! Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. Thank you once again. Kind Regards Customer Relations.

Posted 1 month ago

“Six star have some great deals, Stacey Williams is most helpful, didn’t feel rushed or pressured into booking. Also took the time to find out about us to make sure we are suited to chosen cruise. Great TA with a personal touch.”

Helpful Report

Posted 1 month ago

Dear Mr Baker, Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. It really is wonderful to hear that you found Stacey most helpful and that you didn't feel rushed or pressured. Rest assured your kind comments will be forwarded to Stacey and her manager and will be very much appreciated. Thank you once again. Kind Regards Customer Relations

Posted 1 month ago

“We have been booking our cruises through Six Star Cruises for many years and they never disappoint. Our cruise Concierge Laura Wing is just brilliant, full of knowledge and advice and she makes the whole process easy and exciting! She knows what we like, always seems to get us amazing prices and if we need to change anything, she will sort it out for us. We heartily recommend Six Star Cruises.”

Helpful Report

Posted 1 month ago

Dear Mrs Davies Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that you have been booking with us for many years, and that your cruise concierge Laura is brilliant. We are very glad to hear your comments about Laura and that you would recommend Six Star Cruises. Rest assured your review will be passed on to Laura and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“My wife and I were searching for a river cruise, scrolling through various sites. Laura Wing was superb in her help; we live in the north east and flights are always a problem. She sorted out the flights from our local airport, in discussion with the cruise company, return flights to suit our needs all with a great deal on the cruise with Emerald and a drinks package. She contacted us before and after the cruise. We will certainly speak to her again in the future.”

Helpful Report

Posted 1 month ago

Dear John, Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. Rest assured your kind comments will be forwarded to Laura and her manager and will be very much appreciated. Thank you once again. Kind Regards Customer Relations

Posted 1 month ago

“Dan McMahon was, as always, prompt and efficient in dealing with our recent Regent bookings.”

Helpful Report

Posted 1 month ago

Dear Vincent and Peter, Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. Rest assured your kind comments will be forwarded to Dan and his manager and will be very much appreciated. Thank you once again. Kind Regards Customer Relations

Posted 1 month ago

“Laura Wing was helpful, professional and easily reachable and so I will definitely ask her for assistance when considering future cruises.”

Helpful Report

Posted 1 month ago

Dear Guest Thank you for your 5 star review, Six Stare Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“Great service from Katie. Prompt, professional, friendly and knowledgeable.”

Helpful Report

Posted 1 month ago

Dear Guest, Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. We are so pleased to hear that you have received great service from Katie recently and she was professional, friendly and knowledgeable. Rest assured your kind comments will be forwarded to Katie and her manager and very much appreciated. Thank you once again. Kind Regards Customer Relations.

Posted 1 month ago

“Stellar performance by my 'go to' concierge, Rebecca Rimmer. Always very friendly, helpful and patient. Nothing is too much trouble for her and she is on hand to help with any queries before and after booking. She got us a great deal on our latest booking. Thank you”

Helpful Report

Posted 1 month ago

Dear Wendy, Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. We are so pleased to hear that Rebecca was helpful, friendly and patient throughout the booking process. Rest assured your kind comments will be forwarded to Rebecca and her manager and will be very much appreciated. Thank you once again. Kind Regards Customer Relations.

Posted 1 month ago

“I can’t speak highly enough of Rebecca. She is extremely knowledgeable, thoughtful and efficient. She takes every care to ensure that all the details of the booking are covered. Six Star Cruises is lucky to have her!”

Helpful Report

Posted 1 month ago

Dear Mr Hunter Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“I was new to cruising and ny concierge Rebecca Rimmer was exceptionally helpful throughout the booking process She was great - a true "Star." I enjoyed the cruise very much and i was well looked after (as a single octogenarian travellor.) I cannot recommend and thank Rebecca enough.”

Helpful Report

Posted 1 month ago

Dear David, Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. We are so pleased to hear that Rebecca was helpful throughout the booking process and it is wonderful to hear that you enjoyed your cruise! Rest assured your kind comments will be forwarded to Rebecca and her manager and will be very much appreciated. Thank you once again. Kind Regards Customer Relations.

Posted 1 month ago

“Shirley McCue was very helpful explaining all the various options for the Caribbean Cruise we wanted to go on & looked after us so well that we decided to book our holiday straight away without any delays as it was a great deal with a major saving cost wise. Although this was our first time to. book a holiday with SixStar Cruises it definitely will not be the last time. I highly recommend their expertise in luxury cruise holidays”

Helpful Report

Posted 1 month ago

Dear Mr & Mrs Cubbage, Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. Rest assured your kind comments will be forwarded to Shirley and her manager and will be very much appreciated. Thank you once again. Kind Regards Customer Relations.

Posted 1 month ago

“Lisa who has managed our cruises before once again found the best value available. Not all about money it's the personal touches like port and starboard, flight links and transport links”

Helpful Report

Posted 1 month ago

Dear Anthony, Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. Rest assured your kind comments will be forwarded to Lisa and her manager and will be very much appreciated. Thank you once again. Kind Regards Customer Relations.

Posted 1 month ago

“Once again Sandie helped us find our perfect cruise at an excellent price”

Helpful Report

Posted 1 month ago

Dear Mr Jones, Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. We are glad to hear that Sandie was able to find your perfect cruise at an excellent price! Thank you once again. Kind Regards Customer Relations.

Posted 1 month ago

“We have booked many cruises with Stacey and we have always found her to be very efficient and helpful.”

Helpful Report

Posted 1 month ago

Dear Lynn Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Stacey recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

Six Star Cruises is rated 4.8 based on 5,223 reviews