Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.81

4.8 Rating 5,782 Reviews

97 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,782 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jane Cowley has dealt with m”

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Posted 12 years ago

“This was our first time for a few years with the company. We were given all the information we required before making our choice of cruises. We also had advice from Emma Grey which was very helpful. The service was very good.”

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Posted 12 years ago

“The company really seems to care for its customers. That means caring even after booking.”

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Posted 12 years ago

“Just got back from our 28 day cruise we had a fantastic time to say the least, booking at the time was very rushed, wrong cabin booked that wasn't a good start having to pay extra for a cabin we asked for in the first place!! unfortunately we had problems as our flight times had changed and we had all sorts off alterations and admin fees. Not what your wanting just before your holiday!!! however I would like to thank Michaella in the after team for her exceptional service on sorting out our flights and booking us a perfect hotel at the airport it ran smoothly and put out worries at rest. She is an asset to your company as we was very concerned at the time, she was very efficient and put or mind at easy. As an elderly couple with difficulties using our computer Michaela also made sure our documents where printed and with us in a timely manor.”

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Posted 12 years ago

“Fantastic service as always.”

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Posted 12 years ago

“This is the first time we have used Six Stars and we are very impressed with the efficiency in responding to my first enquiry by email, answers to all my queries and very reasonable quotation. We happened to be abroad when I first contacted Six Stars, but Maura, the agent quickly arranged to phone me the following day to firm up the arrangements. She was also able to arrange a flight deviation that suited us better than that initially suggested by Seabourn. We had completed the booking after first enquiry within 48 hours.”

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Posted 12 years ago

“Our concierge Maura McKenna was as knowledgeable and helpful as always.”

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Posted 12 years ago

“It was an interesting experience! I tried to book a cruise on the day we received the brochure to be told that'that price is no longer available'. Later that day I got a phone call from Debbie saying that it was available and the reason she thought it was not available was because that price included flights. I still don't understand that. However the cruise was booked and Debbie was excellent .”

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Posted 12 years ago

“I received first class service from start to finish, many thanks Erin, Would not hesitate to book with Six Star Cruising again if you can provide what I wanted”

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Posted 12 years ago

“When you decide to book two cruises at the same time and within a limited time window then you could expect some difficulty and possible confusion. However I am pleased to say that the booking process went exceptionally smoothly mainly due the co-ordiation process achieved through Emma's experience and orderly approach to obtaining the appropriate information to allow for her booking the cruises with the relevant Cruise Companies.”

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Posted 12 years ago

“Jo Morisson cruise 118 has been excellent. We booked a cruise through him in September and were so impressed with his attention to detail and first rate service that we phoned him to book our next cruise with Regent.”

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Posted 12 years ago

“Booking could not be more simple or cordial. Cruise concierge have real knowledge of the cruises they are booking. The only negative which prevented me from giving the full star count was that I see that my booking made with Six Star was in fact booked by Complete Cruise Ltd of whom I have no knowledge and will be making enquires about this. Surely for Six Star Cruises there should be six star points ending in Excellent!!”

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Posted 12 years ago

“It has been an absolute joy booking my holiday through six star cruises. Everyone I have spoken to has been extremely helpful. You couldn't ask for more!”

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Posted 12 years ago

“Our last cruise with Regent Was booked through Joe Morrison who was our concierge. He was excellent and we had no hesitation to contact him,to deal on our behalf, to book our current cruise with Regent. He has once again been”

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Posted 12 years ago

“I had a few problems - I didn't receive Crystal Cruise's confirmation and my final balance was not paid to Crystal until I rang to query it. I think tickets should be sent out earlier if they are in your possession. I have booked a second cruise through Six Star Cruises but if I have any problems this time, I may not use Six Star Cruises again.”

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Posted 12 years ago

“This is our first time on a cruise and we chose Six Star after a neighbour had a good experience with Azamara and Six Star last year. Maura was very professional and efficient: I liked the way she went through the process, explaining things as we progressed. Excellent Maura. Thank you. TonyLoan”

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Posted 12 years ago

“emma, was a charming and helpful young lady in finding me a holiday to suit my requirements pay rise required instantly. he he thank-you”

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Posted 12 years ago

“Donna was very patient in trying to find exactly what we wanted”

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Posted 12 years ago

“After some hairy experiences with other cruise specialist, last year I decided to try Sixstarcruises. I was fortunate enough to be dealt with by Richard Wishaw then and that prompted me to book this year's Crystal cruise through him. He is both very professional and helpful and I have every confidence in him. Nothing is too much trouble for him (or the rest of the team), and I would certainly recommend both him and Sixstarcruises to anyone contemplating taking a cruise.”

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Posted 12 years ago

“Emma Gray, my cruise concierge, showed high professionalism, expert knowledge and great attention to detail during the booking process, by telephone. The ensuing documentation has been totally accurate and complete. This is the third or fourth time I have used this company and have had excellent service from it. Highly recommended.”

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Posted 12 years ago

Six Star Cruises is rated 4.8 based on 5,782 reviews