Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,362 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,362 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found a great offer on Regent Seven Seas for the Rocky Mountaineer plus Cruise and asked Stacey to book it. this was sorted out very quickly and she helped us find an excellent Cabin on the ship.”

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Posted 3 years ago

“Service always good especially from Lisa Mallon. Very helpful. However, she is not always available and no one else seems to be able to pick up her bookings. Would be improvement if all agents could be trained to answer queries or process all bookings.”

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Posted 3 years ago

“It was terrific dealing with an alteration with such a knowledgable and helpful concierge. Estelle Peachy was very helpful and within 24 hours we were booked on an alternative cruise.”

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Posted 3 years ago

“It was terrific dealing with an alteration with such a knowledgable and helpful concierge. Estelle Peachy was very helpful and within 24 hours we were booked on an alternative cruise.”

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Posted 3 years ago

“We had a first class experience with Sarah. Pleasant, knowledgeable and efficient. Rang back when she said she would. Chose our cabin for us. Absolutely delightful service.”

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Posted 3 years ago

“Booked our Azamara cruise with Chris. We have booked with 6star before and always found them efficient and effective and again Chris was very helpful and informative.”

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Posted 3 years ago

“The whole process could not have been simpler. We were booking our first cruise and the booking agent could not have been more helpful. A very efficient service - I wouldn't hesitate to use this service again.”

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Posted 3 years ago

“Generally very good. Really lovely girl helped. Very slight comment is, it would have been useful to be told about the flight options back from Bali. I was unaware quite how difficult it is. But I have now resolved that. So in the end it’s not a problem. I had said I wanted cruise only, so it wasn’t really her fault, but still would have been useful to have the conversation about before and after the cruise. Otherwise, very good service.”

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Posted 3 years ago

“Stacey as always responds promptly to requests and manages the whole booking friendly and effeciently”

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Posted 3 years ago

“Erin was excellent,not pressured,very informative,pleasant back up. Follow up excellent,made we feel welcomed and cared for.”

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Posted 3 years ago

“I have been booking with sixstar for years but have noticed recently they aren’t as good. I am due to cruise with AZAMARA in July but although I had booked a full package with them, flight,transfers and cruise I only found out by pure chance that my flight had been changed to the previous day, no notification from Azamara and no notification from sixstar. Trying to contact six star is virtually impossible these days without at least an hours wait on the phone, the guy I booked through is on holiday and the person standing in for him just sent me a copy of my booking, completely useless. I think it’s time to try one of the other agents”

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Posted 3 years ago

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Posted 3 years ago

“Excellent service from a very helpful staff. Erin has dealt with our last 2 cruises in a very attentive and pleasant manner.”

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Posted 3 years ago

“Have used six star cruises and find them excellent. They make each journey easy and the itinerary is excellent and saves any hassle.”

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Posted 3 years ago

“Excellent service, above and beyond with help. Highly recommend”

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Posted 3 years ago

“From start to finish Lisa Mallon was excellent! She was relentless in her pursuit of getting us good flight times through Azamara who were difficult to get through to. Cannot fault Lisa in any way. However, when Lisa wasn’t available we spoke to 3/4 other concierges who did not appear to be particularly able to help. We would suggest concierges working in teams to be able to always have access to someone who can actively assist all days that Sixstar are open. This would cover absences and holidays of a customers main concierge.”

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Posted 3 years ago

“Again, a superb experience travelling with the help of Six Star. Trust is important and they deliver. Wouldn’t want anyone else. If in doubt contact Stacey Williams. Star performer”

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Posted 3 years ago

“Stacey Williams was very pleasant and friendly to deal with and efficiently completed our booking”

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Posted 3 years ago

“Unfortunately through no fault of Six Star Cruises we’ve been waiting for the flight locator code so we can book our seats. Azamara is the problem, I’ve contacted them twice and there not the most helpful. I know it’s difficult times, but how hard is it to get this number. Andrew whittle is fabulous very helpful you’ve got a good one there. Other than this problem Six Star is very good.”

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Posted 3 years ago

“As always Stacey Williams was friendly, knowledgeable, efficient and very helpful. I have already recommended friends thinking about a cruise to get in touch with her.”

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Posted 3 years ago

Six Star Cruises is rated 4.8 based on 5,362 reviews