Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,342 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,342 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer services are one if the better Seabourn agents, always quick to respond to queries and very helpful.”

Helpful Report

Posted 7 years ago

Hi Mrs Anne Teresa Baldwin, Thank you very much for your lovely review. It's great to hear that you are happy with the helpful service that you have received from ourselves. We hope you have a wonderful time on your cruise!

Posted 7 years ago

“Used Six Star on lots of occasions never had a problem, excellent service can't fault them.”

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Posted 7 years ago

Hi Mrs Susan Mary Pateman, Thank you very much for your review. It's wonderful to hear that you are happy with the excellent service that you have received from Six Star Cruises. We hope you have a lovely time on your cruise!

Posted 7 years ago

“Our first time booking with Six Star and we were very pleased with the experience. Katie Smith was extremely helpful and knowledgeable.”

Helpful Report

Posted 7 years ago

Dear Mrs Brennan, Thank you very much for taking the time to leave your wonderful feedback on the helpful and knowledgeable service that Katie Smith has provided. We hope you have a wonderful time on your cruise!

Posted 7 years ago

“Superb service from Stacey Williams who did everything possible to make the booking process run smoothly.Even though I changed the outbound dates it was not problem. I've booked with other agencies of luxury cruises but this was definitely the most personal. Stacey made me feel like a special customer.”

Helpful Report

Posted 7 years ago

Dear Mr Kevin Francis Carney, Thank you very much for you taking the time to review the wonderful service that you have received from Stacey Williams at Six Star Cruises. Stacey always goes above and beyond to provide an excellent and personal service to her customers! We’re delighted that you’ve entrusted Six Star Cruises with so many of your precious holidays. We hope your holiday! We wish you "Happy Travelling"

Posted 7 years ago

“Hannah helped me book Cruises’s with you before and once again gave excellent service nothing was too much trouble for her would recommend her to friends wonderful customer service”

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Posted 7 years ago

Good Afternoon Mrs Catherine White, Thank you very much for the thumbs up!! It's a pleasure to hear that you are happy with the wonderful customer service that Hannah has provided. Thank you for recommending our services to your friends. We hope you have an excellent time on your cruise!

Posted 7 years ago

“Rapid response to my queries”

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Posted 7 years ago

Thank you for your review. We hope you have an excellent time on your cruise!

Posted 7 years ago

“Contacted 6 star to make modifications to our itinerary. Ispoke yo Daniella whoe was most helpful and made the necessary changes and e-mailed the new itinerary immediiately. % star rating”

Helpful Report

Posted 7 years ago

Hi Mike Divall, Thank you very much for taking the time to leave your 5* review on the helpful service that Daniella has provided. It's lovely to hear that Daniella assisted with your booking and the modifications to your itinerary. Have a wonderful time on your cruise!

Posted 7 years ago

“Excellent experience again. Working together with six star who understand our requirements we found the perfect autumn cruise for us”

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Posted 7 years ago

Hi Mrs Susan Ward, We would like to take this opportunity to thank you for choosing to book with Six Star Cruises and taking the time to review the excellent service that you have received from ourselves. We wish you a lovely holiday!

Posted 7 years ago

“We received excellent help and advice from Katie Smith during our telephone call on Sunday 13th January and we would strongly recommend Six Star service to our friends and family.”

Helpful Report

Posted 7 years ago

Hi Cicelie Fry, Thank you so much for taking the time to review the excellent and helpful service that you have received from Katie Smith. We appreciate your high recommendation of Katie Smith and Six Star. We hope you have a wonderful time on your cruise!

Posted 7 years ago

“I have used Andrew Freeman to make my bookings several times and always found him very helpful and a good knowledge of the many aspects planning a holiday which we appreciate as we are a "bit long in the tooth"”

Helpful Report

Posted 7 years ago

Thank you for your wonderful review on the helpful and knowledgeable service that Andrew Freeman has provided. We wish you a wonderful time on your cruise!

Posted 7 years ago

“Always comes up with the goods! You always find the cruise we want with the deal we want. Excellent pricing, lots of included extras and personal service . Mark Saxton is an excellent cruise concierge.”

Helpful Report

Posted 7 years ago

Dear Mr Richard David Alan White, Thank you for taking the time to review the excellent service and personal service that you have received from Mark Saxton. We wish you an excellent time on your cruise!

Posted 7 years ago

Good Afternoon Mr Richard David Alan White, Thank you very much for taking the time to review the excellent and personal service that Mark Saxton has provided. We wish you an excellent time on your cruise!

Posted 7 years ago

“Very helpful concierge particularly Laura Higgs”

Helpful Report

Posted 7 years ago

Hi Mrs Carol Anne Hobbs, Thank you very much for your kind review on the helpful service that Laura Higgs has provided. We hope you have a great time on your cruise!

Posted 7 years ago

“Very satified. with the help given by Andrew to book out latest cruise. He was very helpful and informative and made the process easy.”

Helpful Report

Posted 7 years ago

Good Evening Mrs Elizabeth Margaret Gaston, Thank you very much for choosing to book with Six Star Cruises and taking the time to review the helpful service that Andrew has provided. We wish you an excellent time on your cruise!

Posted 7 years ago

“Spoke to Janet Cain to pay our invoice. As with all staff, friendly and professional. A person interest in us as clients.....and not just because we were paying!!!”

Helpful Report

Posted 7 years ago

Good Evening Gill, We would like to thank you for taking your time to provide us with your honest feedback! Janet Cain is absolutely great and always goes above and beyond to provide her customers the best service. Thank you again for choosing to book with Six Star Cruises! Once again, it’s lovely to hear that you are so happy with our service. We wish you an excellent time on your cruise! Please feel free to email, or call, on your return as it will be great to hear your feedback.

Posted 7 years ago

Good Evening Gill, We would like to thank you for taking the time to provide us with your honest feedback! Janet is absolutely great and she will always to above and beyond to provide her customer with excellent customer service. Thank you again for choosing to book with Six Star Cruises. We hope you have a lovely time on your cruise!

Posted 7 years ago

“This is the second Regent cruise we have booked with Katie Smith. She is always extremely helpful and keeps us up to date with good deals. It is a pleasure booking with her.”

Helpful Report

Posted 7 years ago

Thank you for your wonderful comments on the helpful service that you have received from Katie Smith. We appreciate your high recommendation and repeat business. We hope you have a superb time on your cruise!

Posted 7 years ago

“Always efficient”

Helpful Report

Posted 7 years ago

Hi Mr Stephen John Walker, Thank you for your review. We wish you a wonderful holiday!

Posted 7 years ago

“Always helpful, good suggestions. Timely reminders for booking excursions and restaurants, friendly agents.”

Helpful Report

Posted 7 years ago

Hello Mrs Xena Louise Bellfield, Thank you so much for taking the time to review the helpful and friendly service that you have received from ourselves. Have a lovely holiday!

Posted 7 years ago

Good Evening Mrs Xena Louise Bellfield, Thank you for taking the time to leave your kind comments on the helpful and friendly service that you have received from Six Star Cruises. We hope you have a lovely time on your cruise!

Posted 7 years ago

“Started with one concierge who wasn’t particularly helpful. However I dealt with another, Janet Cain, who gave me the confidence I had lost earlier. Janet went through everything very thoroughly bring me right up to date with my booking leaving me satisfied that we had booked through the right company”

Helpful Report

Posted 7 years ago

Hello Dennis Tewkesbury, Thank you very much for taking the time to review the helpful service that Janet Cain has provided. It's a pleasure to hear that Janet assisted with your booking and regained your confidence. Thank you for choosing to book with Six Star Cruises. We wish you a wonderful time on your cruise!

Posted 7 years ago

“This is the second time we have booked a Seabourn cruise through Andy at Six Star Cruises. Great service and advice and a made the process simple and efficient.”

Helpful Report

Posted 7 years ago

Thank you for your Five Star review and lovely comments regarding Andy. I am so pleased this is your second Seabourn cruise with us, lets hope there are many more to come. We try our best to deliver exceptional customer service, it's a pleasure to read your comments. Thank you again for your booking.

Posted 7 years ago

“I have been satisfied with various concierges booking several cruises.”

Helpful Report

Posted 7 years ago

Thank you Mrs Griffiths for your Five Star Review. We appreciate your comments and thank you for taking the time to submit your review. Have a fantastic holiday.

Posted 7 years ago

Six Star Cruises is rated 4.8 based on 5,342 reviews