Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,428 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

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4.8

Based on 5,428 reviews

Customer Service
Communication Channels	Telephone, Email

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dan McMahon always gives ' Six Star' service. Friendly and efficient.”

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Posted 3 years ago

“I always marvel at the responsiveness and help given by Stacey W. Booked a regent trip with her last year and was blown away by the service. Actually got a better quote by another Agency for a Silversea cruise in 2024, but I've booked it through Six Star purely because I know the service I will get from Stacey will be six star in every way. I do have one grumble about Six Star, but it's directed at Management not Stacey. Why on earth can you not organise airport taxis for us as part of our booking? It's 2023, we live in the world of Uber, Lyft and so on. And every other agency I use can do this for me with no problem. Come on Six Star it's not rocket science! But overall a great agency.”

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Posted 3 years ago

“This is the 3rd cruise we have booked with sixstarcruises - 2 of them with Emma Gray in the last 4 months. We have found them to be a really good company and feel confident about our bookings.”

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Posted 3 years ago

“Very good service from Katie sorting my last booking”

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Posted 3 years ago

“I waited for a returned call - 36 hours later it came from a different’concierge’. V helpful eventually”

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Posted 3 years ago

“Very happy with the service received by Claire when booking my holiday. She answered all my questions and found the options I was looking for.”

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Posted 3 years ago

“The staff at Six Star cruises are very helpful - once you actually get them. My own experience is, that they were struggling to cope with the number of callers, I did not get called back when I was told I would be, it took ages to get an agent on the phone in the first place, and I then (after paying what the agent requested as a deposit) got an email the next day, demanding the balance as it was overdue! This is not what I expect from Six Star, I've booked with them before, and not had this hassle. The girls whom I spoke to however were very helpful and got my cruise booked.”

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Posted 3 years ago

“Good, clear communication. Stacey was able to deal with my enquiry very efficiently”

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Posted 3 years ago

“Jen was friendly and professional and checked for best flights for us.”

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Posted 3 years ago

“Excellent service and extremely knowledgeable”

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Posted 3 years ago

“Great value. Good attention from staff”

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Posted 3 years ago

“Very helpful and favourably competitive . The only downside is the time taken to answer the phone.”

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Posted 3 years ago

“Elizabeth Wright was clear and concise. Delayed by problems with the cruise line. The deal involved a number of Discounts. The Invoice lacked clarity on this'”

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Posted 3 years ago

“I have been booking cruise holidays with Six Star Cruises since 2010 and have always been extremely satisfied with their customer-focused approach and attention to detail. Though any of the Sales Team provide the same professional level of service, I have developed a particularly close friendship with Emma Grey who has often gone that 'extra mile' to ensure that our final holiday arrangements meet our expectations. I have no hesitation in recommending Six Star Cruises to anyone looking for a Travel Company to manage the increasing complexity associated with making holiday arrangements.”

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Posted 3 years ago

“Excellent service from Shirley. She was so helpful and even went the extra mile by phoning me on her day off to ensure that we got the cruise we wanted at a very good price.”

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Posted 3 years ago

“Excellent service as usual.”

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Posted 3 years ago

“Shirley was very friendly and helpful.”

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Posted 3 years ago

“This is the third cruise we have booked with Shirley this year and my brother has now booked two cruises with her. She is a total professional and our go-to consultant.”

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Posted 3 years ago

“Excellent service & advice received from Donna. She was extremely helpful & thorough. This is our second booking with Six Star Cruises and we will recommend this company to our friends Thank you all Richard Yates”

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Posted 3 years ago

“First time booking with six star cruises and Shelley was really helpful, finding the BA flights we required and allocating them to our Executive number. She also found our Azamara Circle numbers which I have been unable to do. So far so good.”

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Posted 3 years ago

Six Star Cruises is rated 4.8 based on 5,428 reviews