Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,241 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,241 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dan was knowledgable and friendly. He coped well with our fussiness and idiosyncrasies !”

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Posted 2 years ago

“My Concierge , Sandie Collyer, is the most professional and helpful person when it comes to luxury cruising, with significant knowledge on most cruise lines.”

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Posted 2 years ago

“We have now used Six Star Cruises several times and the service again was first class. We had a good idea of our intended cruise but there were booking / pricing details which we did not understand and these were clarified immediately by Six Star. This allowed us to proceed and by the end of the call our cruise was booked with cabin reserved, and email confirmation within the hour. Good and quick service.”

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Posted 2 years ago

“Great! Very informative snd helpful.”

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Posted 2 years ago

“We have been dealing with Six Star Cruises for many years. The staff are always excellent, always ready to help, nothing too much trouble but Stacey Williams is "our girl to go to" and we could not praise her more. Any request is dealt with at once, we have the greatest confidence in her.”

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Posted 2 years ago

“Our Concierge (Stacey Williams) is professional, listens and understands our requirements. Our Concierge drew our attention to details we had missed and were important to us. We look forward to working more with her in the future. We would highly recommend our Concierge to friends and family.”

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Posted 2 years ago

“This was our first time booking through Six Star Cruises and it certainly wont be our last!! Shirley was an absolute pleasure to deal with and we will certainly be calling her to sort out our future cruises 🥂🛳🥂🛳🥂🛳”

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Posted 2 years ago

“I used Six Star Cruises for the first time last year and found them very helpful so this year when I was trying to decide which cruise to goon I decided to contact them again. The staff are excellent - knowledgable, helpful and friendly and once I decided on a cruise, the booking process was simple and straightforward. I highly recommend this company and will continue to use then in future.”

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Posted 2 years ago

“First time using Six Star Cruises and my booking experience was first class Claire was very knowledgable and listened to my requirements and worked with me to find best options Would use again”

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Posted 2 years ago

“Erin was very helpful and made the arrangement of the cruise we chose smooth and easy.”

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Posted 2 years ago

“Laura couldn’t have been more helpful and she was very knowledgeable about the product. It wasn’t a hard sell but a pleasant experience”

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Posted 2 years ago

“I emailed a request for a quote and within a few hours I had my cruise booked up and received the booking details for the cruise and flights. The price was good too so whats not to like.”

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Posted 2 years ago

“Definitely good for price and agent helpfulness only hiccup was despite readback checking, they got email addy wrong and it took 2 phone calls to get corrected ...Dan sorted it thankfully ...look fwd to furure bookings .”

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Posted 2 years ago

“Erin was very efficient and helpful”

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Posted 2 years ago

“What a REALLY pleasant change! To encounter a company representative who was friendly, helpful, patient, professional, fun, efficient...I cannot find sufficient adjectives to describe the help we have received from Shirley McCue when booking our Barbados cruise to help celebrate my partners 75th birthday in March! (is he really that old?!!). Not only did Shirley hold our hands beautifully throughout the booking procedure if she wasn't available another of her colleagues would take the call or ensure Shirley got the message to call us....all SO reassuring and efficient! We haven't used Six Star Cruises before or had the joy of sailing with Seabourn but I have a very strong feeling that we will not be looking further afield in the future for where to turn when wanting to book a cruise... I defy anyone to find a more delightful company with whom to deal....and, if you're lucky enough to find Shirley McCue on the end of your telephone, you'll have hit the jackpot..!!”

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Posted 2 years ago

“The usual efficient response and helpfulness in booking the cruise. Very welcome advice on selecting the finer details and getting booked in.”

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Posted 2 years ago

“The usual efficient response and helpfulness in booking the cruise. Very welcome advice on selecting the finer details and getting booked in.”

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Posted 2 years ago

“Have used them a number of times. Always helpful and lovely to deal with. No pressure and all the information you might need is given. Excellent service”

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Posted 2 years ago

“Superb service from Claire Haslehurst. Booking made easy by a personable, helpful and knowledgeable lady. I was made to feel special and I am confident that the whole cruise experience will live up to expectations.Great service Claire, a credit to six star. Thanks again Joan Dodd”

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Posted 2 years ago

“Helpful advice and straightforward booking. Consultants seem to be very knowledgeable.”

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Posted 2 years ago

Six Star Cruises is rated 4.8 based on 5,241 reviews