Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,449 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,449 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time dealing with this company. Overall the booking was extremely easy thanks to Andrew Whittle who dealt with all our needs. We received back confirmation of our Air flights and Cruise all within 60 minutes. Now can`t wait for our holiday.”

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Posted 4 years ago

“Andrew was extremely helpful when our cruise was cancelled. He clearly laid out the options and helped us get the best alternative going forward. He was very patient and answered all questions. He always contacted us when he said he would and was super helpful”

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Posted 4 years ago

“Emma has been amazing. She has dealt with a couple of cruise bookings for me. She has excellent customer service skills and a lovely friendly manner and lots of patience. . She’s a brilliant ambassador for your company.”

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Posted 4 years ago

“Stacey is awesome and fun to work with!”

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Posted 4 years ago

“I usually deal with Stacey at Sixstar and find her very helpful and always gets back to me. She has given me lots of travel advice. She is a credit to your company.”

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Posted 4 years ago

“Many thanks to Laura for all her help in booking our cruise in 2023. A great deal with great service. This is the third cruise booked with Six Star. They have been very accommodating in ensuring our needs are met, especially after our next cruise was cancelled due COVID. They have been great with reorganising refunds etc.”

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Posted 4 years ago

“Polite and friendly but slow, never got back to us, had to phone again and still not received booking confirmation”

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Posted 4 years ago

Dear Guest Thank you for your review, Rest assured your comments are very important to us, we are very sorry that aspects of your booking experience have given cause for dissatisfaction and we appreciate you taking the time to write your review. Can I kindly ask that you contact our customer relations team to discuss the matter further in hope of resolving the issues raised, we look forward to hearing from you: Customer.Relations@worldtravelholdings.co.uk. Once again thank you kindly for your review it is very much appreciated. Kind regards Customer relations.

Posted 4 years ago

“We have used Six Star Cruises seven times now involving different cruise lines and have found Six Star Cruises staff very knowledgeable and helpful in all aspects of the different companies systems thus making it so easy to arrange and book our cruises.”

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Posted 4 years ago

“Andrew Whittle was very helpful and efficient. He gave me relevant information and advice to enable me to make the right decisions. He also went out of his way to accommodate my off itinerary needs. He came back to me quickly and was really pleasant. He even emailed me on New Years Day with additional information. Outstanding service”

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Posted 4 years ago

“Polite helpful and responsive rep - Dan McMahon. He is a credit to the company”

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Posted 4 years ago

“Andrew was very efficient, helpful & courteous.”

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Posted 4 years ago

“Andy , was courteous,helpful & patient. Happy that I received the best guidance to meet my expectations of a luxury cruise.”

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Posted 4 years ago

“Andrew was great in his patience and his knowledge. Thoroughly recommend him to other customers. Barry Gardiner”

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Posted 4 years ago

“Fantastic friendly service from a knowledgeable young man”

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Posted 4 years ago

“Although our usual concierge was unavailable, we got excellent service from other concierges we spoke to to get our booking arranged.”

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Posted 4 years ago

“As usual we got superb service from Donna Worsnip who manages to be very professional about booking cruises mixed with a great friendly nature. Will be using again.”

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Posted 4 years ago

“Scott was brilliant. Rearranged a cancelled cruise easily. Very professional and friendly at the same time. Top marks .”

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Posted 4 years ago

“We have recently had to reschedule a number of cruises for obvious reasons. Stacey Williams has been extremely helpful in moving things around so that we can still look forward to cruising holidays. Very difficult for all involved by we much appreciate the patience and helpfulness we have received.”

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Posted 4 years ago

“The booking process. Was friendly and very smooth. So far so good”

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Posted 4 years ago

“Excellent service from Andy. Laid out all the options clearly following cancellation of a cruise and was very helpful and efficient in arranging an alternative holiday Thank you Andy”

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Posted 4 years ago

Six Star Cruises is rated 4.8 based on 5,449 reviews