Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,405 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

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4.8

Based on 5,405 reviews

Customer Service
Communication Channels	Telephone, Email

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Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always respond in good time and are very pleasant and helpful. we”

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Posted 8 years ago

Thank you Christine for taking the time to leave a review about your pleasant and helpful service you have received. Thanks again for choosing Six Star Cruises

Posted 8 years ago

“Superb communication and overall Service. Andrew F was very informative (and patient;) Laura too, was very helpful in completing the booking. In short, the six star service starts from the moment you make contact.”

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Posted 8 years ago

Thank you Marcus H for your review about the service you have received from Andrew & Laura. I am so pleased that you found our service to be six star throughout. Thanks again for choosing Six Star Cruises

Posted 8 years ago

“Andrew, our Cruise Consierge was extremely helpful and thorough.”

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Posted 8 years ago

Thank you LizC for your review about the helpful and thorough service you have received from Andrew. Thanks again for choosing Six Star Cruises.

Posted 8 years ago

Thank you LizC for your lovely review about the helpful service you have received from Andrew. Thanks again for choosing to book with Six Star Cruises.

Posted 8 years ago

“I phoned to pay the balance of my River Cruise and Rachael Butterworth dealt with me efficiently and professionally.”

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Posted 8 years ago

Thank you so much for leaving a review about the efficient service you have received from Rachael. I am so pleased that Rachael was able to help you to pay your balance with ease. Thanks again for choosing Six Star Cruises.

Posted 8 years ago

“The customer service team have been extremely helpful and Knowledgeable, Joyce was fantastic, ensuring I had all the correct details to get on both my bookings. Plus sent over the excursion details to me again, thank you Joyce for your help today. Shirley Walker”

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Posted 8 years ago

Thank you Shirley Walker for your lovely review about our knowledgeable customer service team. I am so pleased that Joyce was able to help you with your query. Thanks for choosing Six Star Cruises

Posted 8 years ago

“Our Cruise Concierge Laura Higgs was very helpful and very informative. Now looking forward to our first cruise.”

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Posted 8 years ago

Thank you Steve for your review about the service you have received from Laura, she is one of most experienced concierge, and I am so pleased she was able to help you with first cruise. I hope you have a wonderful cruise. Thanks for choosing Six Star Cruises for your first cruise.

Posted 8 years ago

“Rachel Butterworth was very helpful in emailing a copy of our cruise confirmation”

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Posted 8 years ago

Thank you so much for your review. Rachael always to make sure she does the best she can for our customers, and I am so happy that she was able to resolve your issue. Thanks again for choosing Six Star Cruises.

Posted 8 years ago

“Andy did a splendid job of distilling my, initially, vague enquiry into a sensible, well constructed tailor-made package which fulfilled our requirements. He took on-board our preferences and worked to ensure everything was taken into account, even the final price was better than I feared. What an excellent system to ease the cash flow by offering interest free Direct Debit payments to cover the final balance. Might have taken a while on the phone but well worth it.”

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Posted 8 years ago

Thank you so much for review about the excellent service you have received from Andy. The new Direct Debit scheme makes it so much easier to spread the cost and I am so pleased that this explained to you and you took advantage of that too. Thank you so much for booking Andy & Six Star Cruises, I hope you have a wonderful holiday.

Posted 8 years ago

“Rachael was extremely helpful only to be undermined by your admin staff who later on that day sent me a complete duplication of documentation as if I was just starting my investigation into available cruises in April whereas I had finalised my booking and payment by the end of December. I think this is the 3rd or 4th duplication I have received from you.”

Helpful Report

Posted 8 years ago

Thank you for your review about the extremely helpful service you have received from Rachael. I am so sorry about the repeatedly duplication of your documents, there was an issue with our system and this has now been addressed. Thanks again for choosing to book with Six Star Cruises, and I hope you have a wonderful holiday

Posted 8 years ago

“Estelle was very helpful with my queries this afternoon and had my answers very quickly.”

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Posted 8 years ago

Thank you Keith for your review about the helpful service you have received from Estelle, I am pleased Estelle was able to help answer all of your queries efficiently. Thanks again for choosing Six Star Cruises. i hope you have a wonderful holiday.

Posted 8 years ago

“Andrew is a very professional concierge. He handled my booking enquiry with great attention to detail, meeting my needs in relation to the cruise and to hotel stays and flights.”

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Posted 8 years ago

Thank you Paul for your review about the service you have received from Andrew today. Andrew always goes above and beyond for his customers, and will always make sure they have all the details. i am so pleased he was able to meet your needs. Thanks again for choosing to book with Six Star Cruises

Posted 8 years ago

“Only an initial enquiry by email but handled quickly and efficiently.”

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Posted 8 years ago

Thank you Michael John for your positive review about he service you have received about your enquiry.

Posted 8 years ago

“Dan was very welcoming and friendly. Then dealt with my enquiry efficiently and effectively resulting in me making a cruise booking when I had initially only been seeking information. Made the booking as Dan answered all my questions knowledgeably and I could not have had better advice and service.”

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Posted 8 years ago

Thank you so much for your review JB on the service you have received from Dan. Dan is one of the most knowledgeable and experienced concierge we have here, so pleased he was able to answer all your questions and was very efficient. Thanks again for booking with Dan & Six Star Cruises.

Posted 8 years ago

“exceptional service always I spoke to Lyndsey today she was so helpful and sorted out everything I needed to know.”

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Posted 8 years ago

Thank you for leaving a review with regards to the helpful service you have received from Lyndsey. I am so glad Lyndsey was able to help you get everything sorted. Thanks again for choosing Six Star Cruises.

Posted 8 years ago

“Pure efficiency.”

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Posted 8 years ago

Thank you for taking the time to leave a review Mr Loughins. Thanks again for choosing Six Star Cruises

Posted 8 years ago

“service is always exceptional. Nothing is too much trouble.”

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Posted 8 years ago

Thank you for your lovely review Vivienne Hopkin, I am pleased that you continue to receive our exceptional service. Thanks again for choosing Six Star Cruises.

Posted 8 years ago

“Rachael that we spoke to was very professional, helpful and informative; In a short call was she able to answer all my questions and followed up exactly as she had promised with an e-mail confirming everything. Great customer service.”

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Posted 8 years ago

Thank you for taking the time to leave a review. Rachael likes to make sure our customers have all the information they will need and will always go the extra mile to make sure they are very happy. I am so pleased that Rachael was able to help you. Thanks again for choosing Six Star Cruises.

Posted 8 years ago

“The Staff, were able to give me excellent advice and guidance on the cruise, that my husband and I were interested in. The out come of this advice is we have now booked a cruise, and we are looking forward to this holiday next year,”

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Posted 8 years ago

Thank you Mrs Livingstone for your lovely review, I am so pleased that you was able to find a suitable cruise and I am sure it will be fantastic. Thanks again for choosing Six Star Cruises.

Posted 8 years ago

“Both Michelle and Rachel were very helpful and made me feel as if nothing was too much trouble. I would recommend them to anyone and I will use them again.”

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Posted 8 years ago

Thank you so much Linda for your review about the helpful service you received from Michelle and Rachel, I am pleased to see that nothing was too much trouble for them, I would not expect anything less. Thanks again for choosing Six Star Cruises.

Posted 8 years ago

“Hi , I would like to bring it to your attention , how impressed I was with the amount of knowledge that Emma had and the help which she was able to give in booking my cruise for my friend and I . It is the Rhine and Mosel cruise in June which we have booked . Well done Emma ! Kind regards, Linda Hughes”

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Posted 8 years ago

Thank you Linda Hughes for the lovely review about the service you have received from Emma. Emma is one of most experienced concierge with a wealth of knowledge. The Rhine & Mosel Cruise is absolutely wonderful, I know you will have a great time. Thanks again for choosing Six Star Cruises.

Posted 8 years ago

Six Star Cruises is rated 4.8 based on 5,405 reviews