sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,309 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,309 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super Price and Super all round service.....”

Helpful Report

Posted 11 years ago

“The sink I ordered was not in stock and new supplies were delayed. SINKS-TAPS offered me alternatives but I did not want an alternative. I decided to wait for the sink of my choice. SINKS-TAPS kept me informed of delays which I accepted. My sink was finally delivered some weeks later than first promised but as I was not in a hurry I did not mind. My sink is fabulous, it was worth the wait !!”

Helpful Report

Posted 11 years ago

“Taps much smaller than they look. Poor flow rate even with high water pressure. Very stiff swivel which was not realised until fitted. Would have returned but would cost more in labour to do this than cost of taps. Would not buy online again.”

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Posted 11 years ago

“Excellent transaction. Very impressed with the product and service. Will not hesitate to do business with you again. Many thanks. Graham J.”

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Posted 11 years ago

“Bit of a leap in the dark to buy a ceramic sink and tap on line but i can only say it was great delivery and well packed, good quality and looks great. So I would have no problem recommending this company.”

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Posted 11 years ago

“Very speedy delivery and very competitively priced. Am delighted with my sink and taps.”

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Posted 11 years ago

“Looks great for the money !”

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Posted 11 years ago

“Excellent service & delivery. Would definitely use again.”

Helpful Report

Posted 11 years ago

“I ordered products that said they would fit my cooker hood but when they arrived they were the wrong size. I phoned customer services about returning them and was told to email photos to determine their condition, which i did. I waited but got no reply so i phoned again and was told to send the photos again which i did and still got no reply. To cut a long story short this went on for a while i got absolutely no where and so ended up with filters that don't fit my cooker hood and out of pocket, buyer beware. Dear Mr Broadbent Thank you for your reply, but in respose i have never recieved a reply from you through an email if i had i would have said, and secondly if customer services had actually told me to just return the filters within 10 days that would have been fine, unfortunatly i was not given this information. The way it was explained to me i believed the photos had to be viewed first by a member of the company so you could ascertain the condition of the goods before they could be returned, again many thanks for your reply, regards, David Tuvey (not Turvey)”

Helpful Report

Posted 11 years ago

Dear Mr Turvey. I feel your negative review is somewhat unfair as your version of events is simply not correct. The filters your ordered online were for a cooker hood that was not bought from us in the first place and you actually purchased the wrong filters. On the 23rd April you called to say the filters didn't fit your hood. A Customer services advisor asked you to send images so we could identify the filters and double check what we had dispatched. The following day we emailed you to say the filters were the correct ones on your order but if you had an older model cooker hood then you had ordered the wrong product. We received no reply and sent another email on 28th April asking you for your comments. Firstly, had you initially called our sales line to place your order we would have been able to specify the correct model for your cooker hood. Secondly, had you simply returned the filters to us within 10 days we would have given you a full refund. You did neither and unfortunately are now leaving a negative review that does not reflect the actual course of events. We take negative feedback very seriously and act upon issues where we have made mistakes or let customers down through bad practice. However, in this instance I'm afraid we did offer help, we did act within 24 hrs and we did chase you for further instruction. Richard Broadbent (Managing Director)

Posted 11 years ago

“Excellent delivery, exactly what we wanted, and easy to order.”

Helpful Report

Posted 11 years ago

“Very good advice given,delivered within 2 days”

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Posted 11 years ago

“Very knowledgeable helpdesk support. Made choosing the sink taps easy. Delivered very promptly. Great quality. I would certainly use the company again in the future.”

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Posted 11 years ago

“Delivery was prompt. The taps are now installed, look good and work perfectly. Satisfied customer.”

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Posted 11 years ago

“Good quality product, exactly as advertised. Delivery prompt. A very easy company from whom to purchase merchandise. Very pleased.”

Helpful Report

Posted 11 years ago

“Excellent product to date, arrived on time.”

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Posted 11 years ago

“Good quick service and the right part that I couldn't get anywhere else for the price”

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Posted 11 years ago

“The service given has been very satisfactory on every occasion. The filters have arrived within the stated time and in a acceptable condition. I am happy to recommend them.”

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Posted 12 years ago

“excellent service, item well wrapped, delivered before stated date.”

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Posted 12 years ago

“excellent quality product”

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Posted 12 years ago

“Extremely helpful, full knowledge of products backed up by excellent delivery time, price conscious.”

Helpful Report

Posted 12 years ago

sinks-taps.com is rated 4.7 based on 5,309 reviews