sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,239 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic Company - Fantastic service - and great products at excellent prices - will most certainly use again - I would highly recommend this company”

Helpful Report

Posted 9 years ago

“quick delivery , the taps were well packed and excellent quality”

Helpful Report

Posted 9 years ago

“Courteous and efficient service: our tap arrived on time, and well packed. It has subsequently proved to be a sound purchase: stylish, tasteful, high quality at a competitive price. (I forgot to say 'Thank You' - my apologies.)”

Helpful Report

Posted 9 years ago

“We bought a ceramic kitchen sink and a tap to go with it, very helpful sales lady helped us arrange a fast delivery so that we could have the kitchen ready for Christmas. The pallet delivery man was really good too, arrived when promised, then brought the sink up our long drive and put it in the garage for us,”

Helpful Report

Posted 9 years ago

“Very good customer service. I was able to establish the estimated time of delivery which meant I could organise my day. Lovely helpful staff and courier. It was good to b able to check product before courier left. I love sink and tap and looks lovely in my new kitchen. Only thing I have to watch is scratches to sink.”

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Posted 9 years ago

“Prompt service, good product”

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Posted 9 years ago

“Delivered exactly, website east to use and informative, prices very favorable and would certainly use again”

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Posted 9 years ago

“Tap came in very fast and it was just as described. Lovely tap and affordable price. Thks”

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Posted 9 years ago

“goods delivered as stated with no problems.”

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Posted 9 years ago

“Good quick service”

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Posted 9 years ago

“excellent service..delivery exactly as scheduled ..thank you”

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Posted 9 years ago

“Fast delivery and very well packed. /Jesper from Sweden”

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Posted 9 years ago

“most helpful staff, order processed and delivered in very quick time. very well packaged and the best price, will definitely use again.”

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Posted 9 years ago

“Excellent response to my order, delivered promptly and carefully packaged.”

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Posted 9 years ago

“Excellent technical help, good products with delivery as promised.”

Helpful Report

Posted 9 years ago

“The company provided good efficient service. The product was generally very good quality but unfortunately the shower hose had been slightly flattened in a couple of places. We couldn't tell if this had happened in transit. It is not very noticeable and doesn't affect performance so we stuck with it.”

Helpful Report

Posted 9 years ago

“Good advice over telephone. Very knowledgeable assistant. Quick delivery. Good tap.”

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Posted 9 years ago

“You offered to price match - no quibble - quick check and immediate agreement. My wife loves the sink - that 's worth ten Brownie points. What more can a man ask for? Seriously, a very satisfying transaction by price and service. Have told my plumber about your site.”

Helpful Report

Posted 9 years ago

“Very happy with the service. Sink came on time. The Tap was on back order but we were kept in formed of the progress so we could keep our customer informed. All Good.”

Helpful Report

Posted 9 years ago

“The customer service is the worst I have ever experienced from an online store. After not sending me the complete order they then accused me of damaging the goods myself and of not returning all the parts. The courier service is very expensive. I am still in dispute over my order and will continue to seek proper compensation. Do not buy from this company.”

Helpful Report

Posted 9 years ago

Hi Miranda. We are sorry to receive negative feedback from you and apologise for not meeting your expectations on this occasion. I have looked into the order and found the following. As usual, we open and inspect every single product before dispatch, The tap you ordered was inspected and sent out to you as normal. After receiving the item you then decided to send the item back, On return of any item we open and inspect again to ensure the product is fit for resale. On this occasion the tap came back with some of the internal protection missing. This resulted in the parts within the box damaging the main body of the tap. The pull out handspray was also missing. We immediately informed you of the situation. We do try and help customers wherever possible and if we could have accepted the damaged tap, we would have. However, due to the scratches and the missing handspray section, we were unable on this occasion.

Posted 9 years ago

sinks-taps.com is rated 4.7 based on 5,239 reviews