sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,324 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,324 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We received a broken porcelain drainer from Kad group.Having sent the product back the customer service dept (Richard) was absolutely shocking. The way he conducted himself was behond belief.I would not recommend anybody deal with this customer service dept.”

Helpful Report

Posted 8 years ago

Dear Mr Duckitt. We are sorry you feel this way. The problem occurred when you received the broken ceramic drainer and then threw it in the bin. We had arranged to collect the item and supply a replacement within just 48hrs. However, you did not understand why we would need the damaged item back and this seems to be where the issue started. I confirmed we had received the broken product back and the refund was being completed as per our terms and conditions. I'm sorry you felt we should just refund you immediately even though you had thrown the product and all the packaging in the bin! As per our terms and conditions and our telephone call to your wife, we had to arrange to collect the parcel and its contents so WE could claim from our courier! However, irrespective of this, we have still processed a full refund.

Posted 8 years ago

“prompt delivery after good website presentation. I have not yet tried the taps but assume ok”

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Posted 8 years ago

“First class product and service”

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Posted 8 years ago

“Sink looks very expensive and great price”

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Posted 8 years ago

“We couldn't be happier with the help Richard gave us during the ordering process. He's very knowledgeable about their products and was able to give all sorts of advice to help us order the sinks and taps which would work and look best together. In addition to this we felt their prices were really good for the quality of the items we bought.”

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Posted 8 years ago

“Excellent customer service”

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Posted 8 years ago

“GREAT PRODUCT AND SUPERB PRICE- DELIVERED ON TIME TOO!”

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Posted 8 years ago

“Everything went very well with delivery taking place just 6 days after making the order.”

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Posted 8 years ago

“Friendly and efficient, helpful and understanding We have had a new kitchen and if we had to do it all over again, this is where we would shop. Many thanks Regards Ian and Anne Morrow”

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Posted 8 years ago

“did very much as promised.”

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Posted 8 years ago

“Helpful polite service”

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Posted 8 years ago

“The tap was at the cheapest price and it arrived with no hassles - promptly.”

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Posted 8 years ago

“High quality mixer tap supplied with all necessary fittings. Exactly as described and delivered as promised. Very pleased with operation and it looks very smart.”

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Posted 8 years ago

“good product , good price on ,time delivery helpfull delivery person”

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Posted 8 years ago

“spot on exactly as quoted”

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Posted 8 years ago

“Easy to use and attractive website. Pictures of the products a good size so that products are easily identifiable. Competitive prices. 48 hour delivery made the difference to us finishing our project on time and not having to let our customer down. Helpful staff. Everything dealt with in an efficient, professional manner. All appreciated our end! Well done Sinks-taps.com.”

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Posted 8 years ago

“delivered tha goods.”

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Posted 8 years ago

“Fantastic company have used them before and didn’t hesitate to return. I needed a new tap and the price was £72 cheaper than other known stores. Always competitive prices and brilliant customer service. Quality items at great prices highly recommended.”

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Posted 8 years ago

“Excellent customer service, I was kept fully informed throughout the order process”

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Posted 8 years ago

“The tap is a lovely piece of engineering, simple, aesthetically pleasing and a pleasure to use. The order arrived on time but one tap had a manufacturers fault. Called sinks - taps and received excellent customer service and next day delivery of replacement. Happy with that.”

Helpful Report

Posted 8 years ago

sinks-taps.com is rated 4.7 based on 5,324 reviews