Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,397 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th December 2025

628

Anonymous

Anonymous // 01/01/2019

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“Amazing staff who care and support you on your journey.”

Helpful Report

Thank you Kathryn for your fab review, we really do appreciate it. The staff are always more than happy to help, and we will be sure to pass on your comments. All the best, SW Team

“Easy to order, good service and beautiful wigs !”

Simply Wigs 5 star review on 18th March 2024

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Thank you Mona for your brill review, and for sharing your purchase with us - you look fabulous! It's lovely to hear you have enjoyed your experience with us. All the best, SW Team

“I'm happy with my wig and also with the speed that I received it. Unfortunately my relatives don't think it suits me :-( . I wish that you were closer to where I live so that I could try the wigs before purchase.”

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Thank you for your review! It's lovely to know you have enjoyed your Simply Wigs experience :) If you are ever in the area, we would be more than happy to take you for an appointment! Please know we are also here on the telephone, if you need any help. All the best, SW Team x

“Wonderful, helpful company”

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Thank you Michelle for your wonderful review! We hope to hear from you again soon, SW Team

“Excellent!”

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Thank you Rachel for your excellent review! All the best, SW Team

“I always buy my wigs from simply wigs now, it's so easy good customer service. Ordered on line, delivered within 2 weeks no problems.”

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Thank you Jean for your kind review. We are so delighted to hear you are happy with your experience with us, as the team are going above and beyond for their customers' needs. All the best, SW Team

“I am delighted to write a review for Simply Wigs, the service has been excellent from start to finish, they were helpful in every way and answered all my questions very clearly and efficiently. My beautiful hairpiece arrived beautifully packed with all the information I needed as to the care of the hairpiece and many other helpful suggestions and tips. I would definitely recommend them to my friends and family.”

Helpful Report

Thank you Ann for taking the time to write your review, and for recommending us - we really do appreciate it! We are so delighted to hear you have enjoyed your Simply Wigs experience, as the whole team do strive for excellence, and are always happy to help :) If you do require any assistance in the future, you know where we are! Love, SW Team x

“The customer service at Simply Wigs is absolutely brilliant. I have ordered wigs for my mum during her cancer treatment and they were brilliant.”

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Thank you for your brilliant review. We are so happy to hear you have enjoyed your Simply Wigs experience, we will be sure to inform the fabulous Customer Service team :) All the best to you, SW Team

“Wonderful,efficient service. Thank you.”

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Thank you Patricia for your wonderful review, we really do appreciate it :) Have a lovely rest of your day, SW Team

“Lovely wig , fast delivery great tips gif looking the wig too .”

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Thank you Kelly for your lovely review. We are so delighted to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“I still haven’t received the order and i hope i didn’ t lose the money i already paid.”

Helpful Report

Hello Dana. Thank you for your review. We are sorry to hear you have not yet received your order. I can see that a member of the Customer Service team have been in touch, to provide you with an update. If you do have any further queries, please do call us on 01484 844557, or email us through info@simplywigs.co.uk. SW Team

“Helpful, courteous and knowledgeable. Just wish they had another shop nearer London 😀”

Helpful Report

Thank you Linda for your kind review! We are only currently in Huddersfield, but if you do happen to be in the area, we would love to see you in an appointment :) All the best, SW Team

“Great website and you can always ring the company for advice”

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Thank you Linda for your brill review! You are right, the Customer Service team are always happy to help with any queries :) All the best to you, SW Team x

“Really pleased with my new enhancer. I feel quite elegant with my new hairstyle.”

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Thank you for your brill review! We are so delighted to hear you are happy with your experience with us, and love your recent purchase. All the best, SW Team x

“Always simply the best...helpful and kind...especially when you have order online due to living a large distance from the store..”

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Thank you Anita for your fab review, it is very much appreciated. We are so delighted to hear you are happy with your experience with us. All the best, SW Team

“I am new to buying wigs and the website is great. Lots of choice, the advice and blogs are really helpful and have given me the confidence to bite the bullet and wear a wig to cover my very thinning hair. I feel like I am part of a comunity and not alone in this journey. The photo is me wearing my Dahlia wig in sandalwood melange.”

Simply Wigs 4 star review on 13th March 2024

Helpful Report

Thank you Gina for your lovely words, we really do appreciate it. We are so delighted to hear you are happy with your purchase - you look fabulous! You are certainly not alone in this journey, and it really is lovely to hear you feel part of a community :) All the best, SW Team x

“First class on my order and delivery thank you very much Mrs B Gittins”

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Thank you Beryl for your kind review. It's lovely to know you are happy with your order. All the best to you, SW Team x

“excellent help on the telephone with EmmaJaye, first wig had to be returned, colour impossible, but second choice helped by Laura is just right, lightest wig ever which was so important!”

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Thank you for your excellent review! We are so delighted to hear you have found the perfect style, with the help of the fabulous Customer Service team. If you require any assistance in the future, please do contact us :) SW Team

“Very helpful on the phone when ordering, arrived quickly, nicely packaged.”

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Thank you Joanna for your brill review! The team will be delighted to hear you are happy with your recent order. All the best, SW Team x

“very pleased in every respect. would recommend.”

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Thank you for your fab review, and for recommending us - we really do appreciate it! All the best, SW Team

Simply Wigs is rated 4.8 based on 14,397 reviews